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Fontainebleau

Fontainebleau

by Fontainebleau Las Vegas

82 ratings
31 reviews
🎬 Entertainment
✈️ Travel
Free

Details

Released
December 12, 2023
Updated
August 27, 2026

Features

Developer

Fontainebleau Las Vegas
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Fontainebleau screenshot #1 for iPhone
Fontainebleau screenshot #2 for iPhone
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❓5 answered
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About

Experience Las Vegas luxury with this app. Seamlessly manage your stay, from mobile check-in and digital room keys to restaurant reservations and spa appointments. Stay informed with personalized offers and event alerts.

✓Mobile check-in/check-out
✓Digital room key access
✓Room reservation management
✓Restaurant reservations
✓Spa appointment booking
✓Guest services chat
Show original description

What users say about Fontainebleau

Reviews of Fontainebleau are mostly negative: the Entertainment app is rated 2.0/5 from 82 App Store ratings. What users like most: visually appealing design, convenient for dining reservations. Top complaints: cannot see reservations, cannot access mobile key. Summarized from real user reviews.

Positive things

  • 👍Visually appealing design
  • 👍Convenient for dining reservations
  • 👍Good resort map
  • 👍Access to loyalty account
  • 👍Digital key functionality (when working)
  • 👍Sleek interface with video background
  • 👍Nice hidden details (bow ties)

Negative things

  • 🐛Cannot see reservations
  • 🐛Cannot access mobile key
  • 🐛Login issues
  • 🐛Sign in doesn't work
  • 🐛App collapses during check-in
  • 🐛Unable to link reservation and rewards
  • 🐛Slow and clunky performance
  • 🐛Constantly asks to log in
  • 🐛No confirmation number for bookings
  • 🐛Buggy and not user-friendly
  • 🐛Cannot check in
  • 🐛Useless for finding reservations
  • 🐛App doesn't separate properties
  • 🐛Reservation search fails
  • 🐛Cannot create an account
  • 🐛App is slow and unresponsive
  • 🐛Registration is clunky
  • 🐛Maps are not interactive
  • 🐛Cannot see restaurant menus or book
  • 🐛No guidance or navigation
  • 🐛Cannot enter confirmation number
  • 🐛Offers are not competitive
  • 🐛Random 400 errors
  • 🐛Mobile key didn't work
  • 🐛Reservation disappeared from app
  • 🐛Restaurants don't list hours
See all reviews

What's New in Fontainebleau

4.0.260818

August 27, 2026

General bug fixes and performance improvements. We are always working on updates to improve your app experience.

User reviews

Most RecentHighest RatedLowest Rated

Poor usage ability

Cannot see reservations, nor my mobile key. Looks great but horrible usage abilities
CCcarter1969

Substandard

This app is pathetic and way below expectations for a hotel as luxurious as Fontainebleau. Cant load reservations, can’t check out, can’t access mobile key. Cant order anything. Every link launches a browser within the app. My kids 8th grade technology class can make you a better functioning and user friendly app. Reach out to a middle school student if you need help.
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@@ShakHov

No mobile check in

Sign in doesnt work, not convinced anything works
IImcrayhi

Horrible app, Gorgeous resort

Like other reviewers I also am amazed at how horrible the digital experience for such a high end and gorgeous resort. I was able to book my room however, it was very wonky. Now I am able to login to my account on a browser but downloaded the app and can’t login. Absolutely no resource to help and I know my username and password are correct because it works on a browser. I’m not bothering with the app at this point because it’s so frustrating. Hopefully they read these reviews and do something about it.
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MMaxsDaddy

Wow

How can an app be this bad, you can’t even look up your current reservations
AAvian
See 26 more reviews

User experience

🐞

Reported Bugs

20 issues

Cannot see reservations

Bug

Cannot access mobile key

Bug

Login/Sign in does not work

Bug

App collapses during check-in process (passport upload)

Bug

Unable to link reservation and rewards

Bug

App is slow and clunky

Bug

App constantly prompts for login

Bug

No confirmation number received for bookings

Bug

App is buggy

Bug

Cannot check in

Bug

Cannot find reservation

Bug

App does not differentiate properties

Bug

Reservation search fails

Bug

Cannot create an account (postal code issue)

Bug

App is slow and unresponsive to taps

Bug

Cancelled reservation shows instead of live one

Bug

Cannot enter confirmation number

Bug

Random 400 errors

Bug

Mobile key option did not work

Bug

Reservation disappeared from app

Bug
✨

Requested Features

17 requests

Improve app functionality for reservations

Feature

Fix login and sign-in issues

Feature

Enable mobile check-in

Feature

Allow access to mobile key

Feature

Improve reservation linking and rewards card population

Feature

Make the app more user-friendly

Feature

Fix app collapse during passport upload

Feature

Provide better customer support/contact information

Feature

Allow users to add existing reservations

Feature

Improve registration process

Feature

Make maps interactive and provide navigation

Feature

Allow viewing of restaurant menus and booking

Feature

Improve app performance and responsiveness

Feature

Display current reservations instead of cancelled ones

Feature

Fix issues with entering confirmation numbers

Feature

List restaurant hours

Feature

Ensure mobile key works and is recognized by staff

Feature

FAQ

What does the Fontainebleau Las Vegas app do?

The app provides a digital gateway to the luxury amenities of Fontainebleau Las Vegas. It allows guests to manage their stay, including mobile check-in/out, access a digital room key, book restaurant reservations, schedule spa appointments, and chat with guest services.

What are the key features of the app?

Key features include mobile check-in and check-out, a digital room key, the ability to book and manage room reservations, view hotel folios, make restaurant reservations, book spa appointments, and chat with various guest service teams.

Is the Fontainebleau Las Vegas app free to use?

Yes, the app is free to download and use. There are no upfront costs associated with accessing its features and managing your stay at the resort.

Who is this app designed for?

This app is designed for guests of Fontainebleau Las Vegas. It aims to enhance their stay by providing convenient digital access to reservations, amenities, and guest services, making their Las Vegas experience more seamless and luxurious.

Can I make restaurant reservations through the app?

Yes, you can view menus and make restaurant reservations directly through the Fontainebleau Las Vegas app. This allows you to easily plan your dining experiences at the resort without needing to call or visit in person.