Great app but needs improvement
I would give this a higher review as I’ve been using this for years and I feel that it has helped.
However, I just now wrote a long post on the app only to accidentally slide down the check-in window panel and completely lose everything that I wrote. That is why I decided to give this app two stars. It should never be that easy to accidentally lose a bunch of progress in any software. now I have to go back and remember everything I wrote and write it all again and this is not the first time it has happened
Also many times it fails to post and sometimes the news feed stays blank, or the check button doesn’t load the check-in panel.
To the developers, please consider changing this, and I will consider increasing my rating.
However, I just now wrote a long post on the app only to accidentally slide down the check-in window panel and completely lose everything that I wrote. That is why I decided to give this app two stars. It should never be that easy to accidentally lose a bunch of progress in any software. now I have to go back and remember everything I wrote and write it all again and this is not the first time it has happened
Also many times it fails to post and sometimes the news feed stays blank, or the check button doesn’t load the check-in panel.
To the developers, please consider changing this, and I will consider increasing my rating.
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Very frustrating to get started
I downloaded the app, signed up, and now and stuck in an endless loop of signing in and being taken back to the sign in page after signing in. I tried creating an account in case there was something I missed but then I get a message saying I already have account. Not a good start.
Customer service not a priority
I’ve been on this app for years, and I’ve formed some great relationships. But the tech support is terrible. The app is constantly glitching out, it currently asked if I’m a veteran every time I open it, and the notifications don’t work. I email and email and email and rarely get anything other than an auto response. The last time I was basically told deal with it…we don’t care. They were slightly more professional than that, but the message was clear, we’ll get to it when we get to it, but its not a priority.
On an app who’s purpose is to connect people in recovery with people who know what you’re going through so they can help…knowing when people need help, or knowing you can reach out and get help when you need it should be an obvious priority.
On an app who’s purpose is to connect people in recovery with people who know what you’re going through so they can help…knowing when people need help, or knowing you can reach out and get help when you need it should be an obvious priority.
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Helpful app but too many bugs
Great app for checking in with accountability partners. But I've experienced some frustrating bugs for months and they haven't fixed them. I've sent feedback emails before and gotten replies, but it seems they haven't taken my suggestions seriously. Let's see if they fix it this time.
Need help with some videos
Hi Rtribe,
I like the way your layout is so far.
I am having some technical difficulties getting to be able to watch some of the free ones that are provided.
I have the first set of a 9 part series but still cannot access the free videos that are used in the program as introductory to give a member a chance to see if they’d like to take on the entire program.
Can you please assist?
I like the way your layout is so far.
I am having some technical difficulties getting to be able to watch some of the free ones that are provided.
I have the first set of a 9 part series but still cannot access the free videos that are used in the program as introductory to give a member a chance to see if they’d like to take on the entire program.
Can you please assist?
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