FourKites User Reviews

FourKites
FourKites
FourKites, Inc.

Customer Experience

Positive experience23.4% of reviews
Neutral8.5% of reviews
Negative experience68.1% of reviews

~ Based on 47 written reviews from the US App Store.

Is FourKites Safe?

FourKites appears mostly safe based on user ratings. AppsHunter Safety Score for FourKites is 78/100.

This assessment is based on 198 user ratings, with an App Store average of 4.0/5.

Safety Analysis

71.7% of ratings point to a safe experience
3.8% of ratings suggest some concerns
24.5% of ratings point to a risky experience

~ Based on 184 App Store ratings for FourKites.

Is FourKites Legit?

FourKites appears to be a legitimate app. AppsHunter Legitimacy Score for FourKites is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Filter

The filter doesn’t work. Every time I try to filter to a specific shipper the app closes automatically before I can even finish putting the shippers name in the filter. Then I have to reopen the app to use it.

Cool app

It’s good

What happened

App was working for most of the summer, but now it only shows out stop, not any others so we can’t tell where it is. It also barely ever is actually tracking the truck, it’s either not showing at all. Or it shows it zig zagging across a state, and sometimes in the ocean. Please fix

Response from developer

Hi Jimmy, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible.

Harder to read stops

The last update too all the stops off the route except for yours. Now it looks like there is only one stop when there could be two or more stops on that route. Makes it harder to predicted when a a shipment will arrive.

Response from developer

Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible.

Notifications do not work

The app is ok, not great. When trying to set up notifications, when you click “notifications” on the sidebar panel, it asks if you want to log out. This has been an issue for a long time. The app also randomly crashes when trying to open it sometimes, but that seems to happen far less than it used to.
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Home Screen

Please go back to the way the old Home Screen please I seriously don’t like the new Home Screen

Open and Crash Ad Infinitum

Will you have to open the app 3 times before it works? 5? Maybe even 10 times.

App won’t Open.

I have uninstalled and reinstalled several times but app keeps crashing. This started about 2 weeks ago.

Unusable

The app crashes immediately after opening. Unusable.

App Crashes-Can’t Even Open

This app used to work fine until a couple weeks ago when an update occurred. Now I can not even get the app to open. This is really frustrating because the website is not mobile friendly and without my laptop I am now unable to assign tracking to my loads.

Recent update causing crashing issue

Most recent update is constantly crashing when trying to open app. Eventually it will launch but takes anywhere from 5-20 attempts to launch

Trash

Recent update has made the app unusable and crashes whenever you open it

Latest version

Does not load

Garbage

The app is pretty good but the “visibility” they are selling is not real. Save your money and save your time. You’ll get better data with honing pidgins and smoke signals.

ETA

Where it says eta it only has a green dot the app doesn’t say when the eta is

Response from developer

Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible.

Only thing that’s accurate is the map

Tracking eta is incorrect and always shows the ETA for the next stop not for your stop. Also does not show the scheduled appointment time.

Can’t log in

Try to login but can’t login it’s crashing no response just scrolling

No maps

When I open the route it says no maps available. It’s with every update something always goes wrong for IOS I use this for work to track my trucks and are unable to see where they are. Fix ASAP

Response from developer

Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible.

Works then stops

Works great till the map portion then the app crashes.

Crashes

App crashes when looking at location, started after I got iOS 16