Wont load
I turned off my card and had to open it to purchase something. Only the app froze on turning it on. Closed and tried to reopen, and it just will not open now! Several times and a reboot of my phone. This is incredibly frustrating considering it actually controls my funds and I need it to turn my card back on.
Show more
doesn’t load
The app won’t open real nice!! Even when i have full bars of data
Fix it asap please
if i could give it 0 stars i would. this app hasn’t worked for months and nobody is doing anything to fix it
Rarely works
9/10 times I try to open the app, it won’t load up. It should also auto update the debit cards as well, when I do get into it, I try to add my card and it freezes up. Useless, just make the main Fox app handle the cards too.
Why?
What’s the point of having a separate app for your cards when you have to login to the banking app first? Why can't it just be one app!? Everytime I check a notification it opens this app only to tell me I need to open and login to the banking apps first. It's so frustrating!
Please Read Carefully!
I’m giving this app a two star review only because it struggles to open even when i have full four bars & 5G network w/ unlimited data. there shouldn’t be this much of a problem just loading up an app that has access to my funds. please fix the problem immediately. thank you & kind ragards.
App is always down
This app never works on my phone or iPad. I’ve always updated it and my phones OS is up to date yet I have been able to use this app for about a month now. I’ve asked people at the bank and all they say is, “Yeah, it doesn’t work that well.”
I HATW this app so much
Why do I have to open my other bank app just to use this one this app literally won’t open unless I select card controls from my cox community app it’s really annoying.
App doesn’t work
When I try to sign in it either tells me to download the mobile banking app (which I already have downloaded) or when I try to sign in, tells me my username or password is incorrect. Loved this app until it didn’t work anymore.
Brilliant idea, more banks should do this
The app instantly alerts you when a charge is posted to your card, which is fantastic for detecting fraud. It also has features where you can add a travel plan so it doesn’t automatically shut your card down if you use it on a trip. I have found the user interface to be fairly intuitive, once you’re able to log in and get it set up, which is the biggest issue. The first time you log into it, you have to do it through the link in the Fox mobile banking app. If you try to log in through the cards app, it will say invalid password, regardless if it’s correct or not. But once you’ve opened it through the banking app and set it up with your card, you can open it through either one. This little hiccup is why I gave it four stars. Otherwise it’s a great app!
Show more
Won’t allow sign in
I’ve changed my password specifically because this was telling me I was entering wrong and double checked my sign in name on other site and app. This app still won’t let me pass.
Review
This app is not user friendly. I try to load it and it doesn’t do anything. I uninstalled and reinstalled and still nothing.
Works great
Just tried it out. The notifications are very fast indeed.
Doesn’t work. Keeps stating login credentials invalid
;(
