Lost funds and rewards earned
As soon as I updated the app, the money on account was erased and the reward points acquired were erased as well. Do not update before exhausting both! Support has not responded at all!
Login doesn’t work
Login screen sucks, can’t even reset password. Need to update the app
App Never Lets you sign up
I’ve had this app for a month or so now and each time I’ve tried to sign up, type all information, set up password but when I hit submit, it says “something went wrong”. If I can’t sign up to earn points, I will not being going back to this coffee shop. To not be able to sign up for more than a month each time I’ve tried is ridiculous.
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UNUSABLE
It can’t find me as a user. I can’t sign up as a new user. This app is broken.
Worst App Ever.
Ever since they changed the app roughly a year ago, it’s been nothing but a pain. It never lets me over; says all 6 of my cards on file are declining (spoiler: they all work everywhere else). The format is tedious as well. Why fix something if it’s not broken??
