Simply does not work
I am only finding dead ends. There is no intuitive pathway to ultimately submit expense claims to seek approval. I can upload a photo of a receipt but that is about it.
Where is the store bait button?
Where is the function to link an expense to a project?
Where is the store bait button?
Where is the function to link an expense to a project?
Improved
Latest updates have fixed a lot of things, but introduced a new issue!
On iOS, the box to type your expense reason into is super sensitive and it’s really easy to tap out of it when you’re trying to select a word. Didn’t have this issue on the old version.
On iOS, the box to type your expense reason into is super sensitive and it’s really easy to tap out of it when you’re trying to select a word. Didn’t have this issue on the old version.
Was great till no longer supports ISO 12.5
Disappointed that this latest version only works on ISO 13+. Don’t wish to update my phone just to use APP
Needs work
Constantly requires resetting. So frustrating
Make it like the website functionality please
Hi please can you put being able to split payments and cash expenses into the app 🙏
Doesn’t work
If I wasn’t forced to use this app , I would have deleted it long ago. The app freezes, receipts go missing and PDF doesn’t work.
On top of that there is no support available.
Whilst end users may not be important for this company, perhaps new business is. If you are thinking of engaging Fraedom , beware!
On top of that there is no support available.
Whilst end users may not be important for this company, perhaps new business is. If you are thinking of engaging Fraedom , beware!
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The App won’t even open!
I travel a lot for my role across the country and have found this App very useful in keeping g on top of my expenses....... BUT it seems that as soon as I have an IOS update, the app no longer works for months until I’m assuming the developers catch up. At the moment I’m still waiting and it’s been 3 months! Frustrating is the word for it.
Can this please be corrected as soon as possible.
Can this please be corrected as soon as possible.
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Workflow / functionality poor
Compared to other user expense apps I have used, experience is poor.
No direct create expense from receipt picture in picture library.
no confirmation before submitting expense after linking receipt (I.e if you want to add multiple items to single expense too late)
While you can add multiple items to single expense it would make more sense to create a bunch of expenses then wrap into a single trip claim.
No visibility in mobile of what you have submitted and what it’s approval state is.
No direct create expense from receipt picture in picture library.
no confirmation before submitting expense after linking receipt (I.e if you want to add multiple items to single expense too late)
While you can add multiple items to single expense it would make more sense to create a bunch of expenses then wrap into a single trip claim.
No visibility in mobile of what you have submitted and what it’s approval state is.
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Receipt Loading Error
App is not allowing me to upload receipts properly or at all. Some work, some don’t. Can we please fix?
Crashes Regularly or Won’t Log in
Terrible app. Takes every opportunity it can to crash and burn. Try to log in using pin, won’t work. Sticks on a time out error. Crashes again when trying to upload a receipt. Shocking.
Frustrating
After the latest update the app now closes after every addition of a receipt photo... what an update!
Receipt uploading a nightmare
Since the last update every time I upload a receipt via camera or gallery the app crashes - when are you going to fix this mess ?
Photo fail
App crashes after I take a photo to upload. Have to open and log in again each time. Painstakingly slow to do my expenses because of this.
Frequent app crashes
Every single time I take a photo of a receipt within the app, the app crashes. Very frustrating!
Once was ok, not now
Continuously crashing after loading a photo, need to login after each photo.
This has only started in the last 4 weeks
This has only started in the last 4 weeks
Crashes
Every time a load an image of a receipt, the app crashes and I have to log in again. Very frustrating. Tried the other method of taking photo of the receipt in the app at time of transaction but have no idea where that photos goes to, so still have to put an image in to iPhone photos to be sure. Bit dumb really.
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App keeps crashing
When you add a receipt in the app it crashes and you have to keep opening the app and logging back in. Please fix.
Terrible app
This is a clunky and bloated app. I actually prefer the old version. At least it had more flexibility to fill details of a transaction. I have no idea how these guys are making money. I see real opportunity for a competitive player for this kind of tool.
This app works fine but is incredibly slow!
This app works fine but is incredibly slow! Takes forever when you have many expenses. Please improve it.
Won’t let me log in
We used to have to just use a pin and we could log in... now we have to set a password, to which I have about 15 times and it won’t let me push the ‘ok’ button. Please fix this bug ASAP.
