FragranceNet User Reviews

Customer Experience

Positive experience40.3% of reviews
Neutral8.8% of reviews
Negative experience50.9% of reviews

~ Based on 159 written reviews from the US App Store.

What users say

Is FragranceNet Safe?

FragranceNet appears mostly safe based on user ratings. AppsHunter Safety Score for FragranceNet is 70/100.

This assessment is based on 998 user ratings, with an App Store average of 3.5/5.

Safety Analysis

59.2% of ratings point to a safe experience
7.5% of ratings suggest some concerns
33.3% of ratings point to a risky experience

~ Based on 949 App Store ratings for FragranceNet.

Is FragranceNet Legit?

FragranceNet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FragranceNet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best

This is the best place for fragrances everything is Authentic this place helped me with my huge cologne collection from Prada to Armani you can’t go wrong here also you have to check out the stores they have in NYC you can test everything before you buy it highly recommended ..

Very confusing…

I got this cologne I’ve been waiting to get and after I realized I had put the wrong adress in I went to go and look at my order to change it, turns out I apparently never bought anything because I was definitely was charged. I then kept trying different things and eventually tried to cancel, said I did but never got my money back. These other people buying are lucky, be aware of this app!!
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Just use the Website

There’s so many issues with the app and their business model. I’ve had repeated errors when trying to pay on several occasions with each error charging my card and end up just using the webpage. They don’t allow the ability to use a gift debit card and then pay off the remaining balance on another card. Their gift cards don’t allow you take advantage of discounts so you are now stuck having to pay their full suggested retail price which is ridiculous compared to other retail discounters. They have very limited selection compared to competitors. There’s no ability to save or favorite any products. Numerous times I’ve payed for items that were “in stock” just to be told that they’re not after paying overnight shipping which isn’t refunded. Mind you that I’ve spent thousands of dollars with this company. There’s better and more reliable sites out there. I’m now only using them as a last resort if other retailers don’t have the product in stock.
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Muy mal servicio

Ise un pedido y no llegó
Cuando me quise poner en contacto con ellos me pidieron my información pero no resolvieron nada solo traté de contactar al repartidor

garbage

If your order was not delivered, just forget about it
You are not exist for Customer service

Mid

No confirmation

Fragrance

Smells wonderful

Waste of time

Canceled my order for no reason

Doesn’t work

No matter what you press, this app does nothing

Perfect place to find products I love at great prices

Their product pricing is amazing and based on the products I have ordered so far they are the real thing! I can tell by the smell!
I will continue to shop at fragranceNet! I highly recommend!

Update App

Please update this app.

Horrible experience

I’ve only ordered from them once after hearing a friend brag about their deals, but I won’t be doing it again. I got no confirmation email, nothing about delivery-nothing. So now I’m on the app & trying to look up the order number & it supposedly doesn’t exist. But my card was charged. Never again.

Do NOT order from here!

I’ve ordered an item a couple of weeks ago. Every day it keeps saying that they attempted to deliver and will try again the next day. My shipping address is correct and not once has anyone arrived at my home or attempted to knock. I’ve reached out to customer support about this and no one has responded. Waste of money.
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🔥

🔥

Bad experience ever

Very experience really disappointed

Rewards not working

I ordered a few colognes off of this website with no issues but I am unable to use the rewards😿

Try it

I’ve been buying from here since I found this app I always get my order and I never had to return anything so I don’t have any input with that area, the only thing I was angry about it that I can’t get any more issey miyake leau dissent pure .. other than that I’ve always gotten my order .

Awesome -04-03-2026

Just an Amazing experience and purchase with Fragrance Net, I made my first ever purchase , EASY AND QUICK. Had one issue on my side, Resolved, And I also had one Return, Easy and Quick Straight Forward Process. Funds Returned once they received unopened cologne I didn’t like after smelling at a store. Shop here instead of any retail store , unless they have a better deal obviously. Fragrance Net Was Amazing. Definitely shopping here again. R.A.
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More delivery options

Good deals, everything is authentic. The company they partnered with to deliver the products (OnTrac) STINKS had a package delivered to my Job and the delivery person didn’t even bother to let an employee know what he was doing. He just plopped it on the floor on the corner took a picture and left didn’t say a word. Second time a package was just set in the open anyone could’ve taken it. I’m lucky enough to have grabbed it in time but what about all the people who aren’t? They need to allow us to pick USPS or FEDEX or something ya know ACTUAL PROFESSIONALS
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First Impressions

My first order was successful! All fragrances arrived on time tracking was fine no issues whatsoever, my only critiques I guess is I would like to be able to follow or favorite brands maybe its just bc im lazy and dont want to type out these names every time lol but overall its been good a few brands I couldn’t get (mykonos specifically) but not too big of a deal UI feels a bit dated but still overall great!
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