Free People User Reviews

Customer Experience

Positive experience67.0% of reviews
Neutral6.9% of reviews
Negative experience26.1% of reviews

~ Based on 783 written reviews from the US App Store.

What users say

Is Free People Safe?

Free People appears safe based on user ratings. AppsHunter Safety Score for Free People is 98/100.

This assessment is based on 301,318 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 301,318 App Store ratings for Free People.

Is Free People Legit?

Free People appears to be a legitimate app. AppsHunter Legitimacy Score for Free People is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buying

I have spent thousands and never once a coupon or benefit!

Loveeee

Always great experience! Love Free People!❤️❤️❤️❤️❤️❤️❤️

By far my favorite brand!

I really value good quality clothes as well as unique and fashionable designs. This is the only brand I have found that I genuinely love every thing I have ever gotten from them! Their athletic wear is also so amazing. As a hip hop dancer I love all the baggy silhouettes. I can always count on free people!
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No clear link to editor add payment methods

I’ve navigated the whole App and unless I’m just lame, I can’t find it! I’m a devoted FP customer and the rest of the App is good except for this feature being clear & easily accessible.

Discount

Discount not added although message ‘discount successfully applied’ appeared before checkout. Free shipping also offered but not applied. Paid £96 instead of £79.20. Not possible to talk to anyone re customer service help. Disappointing

Website difficulties

With vision issues it’s impossible to read the small print. If customers could expand your pages I’d be shopping your site more often.

Obsessed …

Basically my entire wardrobe is Free People …need I say more:)

Online return fee

What kind of fickery id this???!!!

Love my free people

I love shopping on the app more then the store
Everything is so easy no facial made or feel empress about anything
Easy convenient and very, very quick to order, or I am just in love with the free people brand ❤️

Free People

My addiction 👍🏼

Horrendous check out

change this, change that, change the other, I know I have an idea why don’t you tell us at the very beginning!

Amor

Amo todo en la tienda

LOVE FREE PROPLE ☮️

I adore Free People clothing ,,, I’m 74 years old & I am still working/playing & making purchases from the app! A lot of it reminds me of 1970s clothing ☮️
I love that Free People donates a portion of our purchases for young girls 💜

Always looks good shirt

5 star all the way around, forgiving shirt no matter your size, dress up or down, very pleased with purchase

From your fav shopper

Always been happy with your clothes and other accessories,thanks for being Freepeople!!!! Dee
mmm

Review

Great clothing

Absolutely love this top!

It runs true to size so unfortunately I have to exchange for a larger size. They had 1 left. The color is fabulous! Purple!

Nothing comes close …

I have been shopping pretty much exclusively w FP for years & have always loved the unique style’s & integrity of their clothing .. I mean nothings perfect in life there is always room for human error - but I have never had anything come to me other than exactly what I ordered - I’ve never had an item delivered that was used , wrong color , size etc ..
Not to say I won’t have my turn but their clothes r definitely my jam ..
Lots of love to FPEEPS especially those behind the designing 💟
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Easy ordering process

Added the app and was able to order without any issues and received a promotional code for first time order…Thank You…..Patty

A refreshing brand with style!

I am all for comfort and tried and true basics, but so many brands all look the same lately. I love that FP has pieces that are unusual and unique. And they have things for many body types and ages. I am 47 and feel like I could wear at least half of the things they have. Give me pattern and ruffles! Give me slouchy, off the shoulder sweaters and sweatshirts! And the layering…. Perfection!
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