Free People User Reviews
Customer Experience
~ Based on 739 written reviews from the US App Store.
What users say
Summarized from real user reviews of Free People. Based on 296K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- πEasy to navigate app
- πUnique and stylish clothing
- πGreat customer service
- πConvenient online shopping experience
- πHelpful user reviews and photos
Negative things
- πInconsistent sizing and quality
- πDelivery issues with Lasership
- πBuggy app with crashes and glitches
- πConfusing currency conversion and pricing
- πPoor communication on order status and returns
Is Free People Safe?
Free People appears safe based on user ratings. AppsHunter Safety Score for Free People is 98/100.
This assessment is based on 296,271 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 296,271 App Store ratings for Free People.
Is Free People Legit?
Free People appears to be a legitimate app. AppsHunter Legitimacy Score for Free People is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Glad it will be easier to browse and shop now
Love FP brand and the unique pieces they make: however, I wish they would make more tops that arenβt cropped to cater to the mature women. Also. They should have rewards program for those that purchases often - that would make it fun.
Got charged tax in Ohio for tax free weekend.
Really bad experience- was sent the wrong item - tried to get to right one which doesnβt seem to exist - now my requests for a refund are being ignored, so Iβm facing the option of a credit card charge back. Apparently this is a regular occurrence having now read trust pilot. Interesting that the app came up with the nickname!
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Year after year, the clothes I reach for most often,7 are from Free people. if I need an occasion outfit or something fun, I can easily find it on your website or in the store. Keep on keeping on Free People, love it!
Quick fast and many ordering options, great for fast needed outfits!
I have totally changed my whole wardrobe to Free People ! No matter what the age size they have the clothes that make you feel confident stylish and on fire ! Going to mailbox or party they have it π₯I actually had to start selling to make room in home for getting more Iβm a women over 50 loving getting dressed for the past 5 yrs because I happened into a FP in Ross Park Mall 31/2 hrs from me and it changed my life Thank you FPπ©·ππ©·
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Great customer service, beautiful clothes, whatβs not to love!
I love Free People, I just wish that they would use a discount code if we find it. Nothing works for their site!
App needs some work
Very clunky. Not easy to return an order like other companies
Would you pleeeeeease give the garment measurements for all the sizes instead of just size small!? It would save A LOT of hassle when orderingI. If SHEIN can do it, Free People should certainly be able to!
Adorable clothes but SO EXPENSIVE
Amazing my close is 99%free people love shopping with I recommend it all the time ππ
Still unique clothing but Iβve been sent the wrong item, wrong size, worn item, defective item, etc so many times I really donβt know anymore about this brand. Read the reviews, im not alone!
Bags are soft leather , carriers a lot of stuff and inside and practically to use for malls and restaurants etc.ππ
Itβs OK had issues with freezing wish there was more information about sizing. I wish thereβs more reviews with pictures. Itβs really hard and times three people can run really big early small
On of the best apps Iβve used lately. Who ever wrote the code for this app done a great job. Easy -peasy ordering.
Love a good sale and snagged so many good finds!
LOVE IT !!!
