Free People User Reviews

What users say

Top reviews

Missy loves FP

Literally have never gotten anything I didn’t absolutely LOVE!!! #frequentshopper

Sales are on Fire!

The sales lately have been amazing! I’ve been able to purchase several items on FP’s site that others are hiking the price on. Thank you from the bottom of my heart!! 💜

Staceyannp

Fantastic for soft era outfit ladies. Outfits are comfortable and fabrics are comfortable.

Great selection

I’ll always find something that is fun and cute at FP..And the sales are great:))

One of the Best!

I love Free People products and their app is user friendly. Purchases and returns are easy to process using the app.

The Best

The app, the clothes, the sales!!! Overall only wear free people and free people movement clothes! There’s an outfit for every occasion!

Fun Clothes for Everyone!!

I love your wonderful designs and wide selections. I am a bit older and find that I love finding younger styles that suit me at FP. I encourage ladies of all ages to shop with you! Thank you!!!

Poor customer service

My order was not received on the estimated date of arrival. When I reached out to customer service I was told it was back ordered. No email, no text to update me. The following day I received a cancellation order. Poor communication. Don’t shop here if you count on receiving your order.

Quality

Absolutely love! May be a little pricey but always worth it. You get what you pay for. Great quality!!

The best

Love this store, always get compliments on my clothes. No one designs and creates like FP !!

Customer service

The contact given for help with order/shipping information helped to clear my concerns and made the process much easier.

Free People

Awesome

10/10

The app is easy to navigate, with a clean, stylish design that makes shopping enjoyable. I love how simple it is to browse new arrivals, save favorite items, and check out quickly. The product photos are high quality, descriptions are detailed, and the app runs smoothly without glitches. Overall, it provides a seamless shopping experience and makes it convenient to stay up to date with the latest Free People styles. I highly recommend it to anyone who loves Free People and want an easier way to shop.
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I tried 10 coupon codes and none worked

Sad no coupons worked

Lies

Did not let me use my coupon 2 times in a row after contacting customer service. The 20% they gave me was invalid at checkout

Love designs - but need TALL options

All on all, love FP but as a 5'9 tall person, would be so grateful for pants that fit a taller human so we can sport the designs as they are intended. ❤️

Thank you

Free people, your clothes make me feel younger and trendier. And so comfortable!!

When ordering

Hi. I love your items. I like to also buy things on sale. You need to have a 15 minute time period where your items are safe in your cart OR at least after I have put in my credit card information and am getting ready to hit submit purchase that someone cannot swipe my item then. Really unacceptable and unprofessional as a company.
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Expensive

I love love love loveeeeeee their clothes but they are sooooooooooo expensive but love them tho

Pésima

Hice una cancelación por un artículo equivocado y luego a partir de ahí todo lo que pido me lo cancelan, he llamado múltiples veces para solucionar y no pasa absolutamente nada me han cancelado órdenes luego de días, me encanta su ropa deportiva pero en logística, envío y políticas de cancelación son pésimos. 0/10
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