Freedom CU (PA) User Reviews
Customer Experience
~ Based on 122 written reviews from the US App Store.
What users say
Summarized from real user reviews of Freedom CU (PA). Based on 5.4K reviews and a 4.8/5 average, it highlights the 7 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- ๐Easy to use
- ๐Convenient mobile deposits
- ๐Secure banking
- ๐กExcellent customer service
- ๐Seamless transactions
- ๐User-friendly app
- ๐Fast and reliable
Negative things
- ๐Face ID/fingerprint login issues
- ๐Frequent app crashes
- ๐Inconsistent login experience
- ๐Deposit feature not working properly
- ๐Unreliable app performance
Is Freedom CU (PA) Safe?
Freedom CU (PA) appears safe based on user ratings. AppsHunter Safety Score for Freedom CU (PA) is 96/100.
This assessment is based on 5,417 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 5,417 App Store ratings for Freedom CU (PA).
Is Freedom CU (PA) Legit?
Freedom CU (PA) appears to be a legitimate app. AppsHunter Legitimacy Score for Freedom CU (PA) is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
My wife and I have been members for nearly 40 years. No reason to change, always good service.
Great job Freedom๐๐พ
Freedom is the best thank you.
Doesnโt have notifications
I appreciate the regular software upgrades designed to protect customers from prospective fraudsters.
Compared to the previous version of this app Iโm not impressed. Difficult and frustrating to try and find things. The view is really busy and overwhelming. My husband and mom both use the same bank and have made the same comments.
This new interface SLAAPPPPS!! itโs well built and its easy to use thank you for the upgrade
I donโt like the new design of the app. The older version was better and easier! This oneโs confusing
Please fix the Face ID it does not work
The banking app is simple to use not a lot of bugs in lock out that happens sometimes with most apps and saves me a trip to the bank I enjoy using
Helpful and not a lot of fees.
This bank by far has the best online banking!! Nothing more to say Thatโs It Thank Freedom Credit Union ๐๐ป
App does not have a lot of features
The app is always super accessible and easy to use if i do have any issues when i call the customer service is on point.
The deposit screen no longer allows you to do more deposits. Only gives the option to be done. Also, when transferring money the โdepositโ button is off the bottom if the screen. Both concerns are problematic.
Freedom CU makes me feel like I am THE priority๐
I asked a bank employee to help set this up with me. She was great! I use this and love the freedom it offers!
The most helpful online banking and customer service for any account you need.
Simple to use. Account information on one EZ access One Page.
For over a week the app will not automatically use my Face ID, I have to put in username and password & then wait for a verification code to access my account on my phone
