New Update Heating Up My Phone
Once the new update of the new purple look app hit, my phone starts to really heat up when I open it. And it stays hot a long time after I close it. What’s going on? It’s making me wonder if you guys are doing some sneaky stuff in the background of my phone. Please fix this.
Won’t even load
For some reason, even after deleting the app and reinstalling it. The app itself won’t even load anymore for me. I would try and open and it’ll show “TruMark” and then just close out back to my Home Screen. This is ridiculous.
Errors all over the app
I was happy to see the app was being upgraded. However, the changes are not good. The main account page is hard to understand if you have multiple accounts. You can’t organize or sort. There are no advanced visualizations to see money allocations. The searching is horrible. The process of buying CDs just got 100% worse. As a long time customer, this is the first time I am considering switching. You need to get it together fast!
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Constant “application error”
After attempting to update, remove and download again I giving up!! When it works, great!! When it doesn’t, so inconvenient
New layout
The new layout is extremely ugly and very confusing. It just looks like a whole cluttered grid mess with your available balance and current balance. This was a big mistake on their part. I thought we were gonna at least get one main account that shows the balance without all the extra Confusion. I don’t like the new layout :(
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Response from developer
We are sorry to see your review and will share your feedback with our credit card department. Please contact us at 1-877-TRUMARK so we can be of assistance.
