Freshslice User Reviews

Freshslice
Freshslice
Snappy Innovation Inc.

Customer Experience

Positive experience70.4% of reviews
Neutral1.4% of reviews
Negative experience28.2% of reviews

~ Based on 71 written reviews from the US App Store.

What users say

Is Freshslice Safe?

Not enough ratings yet to assess Freshslice.

Is Freshslice Legit?

Freshslice appears to be a legitimate app. AppsHunter Legitimacy Score for Freshslice is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Address override

Since the new update the app now tries to guess where I want my pizza delivered based on my location instead of using the address I had saved in my profile.
I can’t even save the correct address anymore.

Bring back the regular dough!

It’s disappointing that Freshslice now seems to be cutting corners by making the pizzas with thin crust instead of the regular dough. This happens whether ordering in person or online.

I even specifically asked an employee to make my pizza with regular dough instead of thin crust, and they said yes. However, when I received the pizza, it was still made with thin crust.

If customers are asking for regular dough, the order should actually be made that way. Please bring back the regular dough option and make sure employees follow customers’ requests.
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One coupon offer not working

I noticed (late July 2026) that an offer for 2 slices for $4 seemed to have returned. However, as of writing, there is no option to make the coupon work/proceed. Maybe I have to wait until August but other offers do have selectable options.

Horribly made app

Doesn’t even let you see your active orders or if you successfully made an order, horrible design

Where is order history

The app is so poorly designed, order history being hidden behind selecting a store then seeing recent ordered. Just make a recent orders tab.

Delete Accoount button does not work

They have included the delete account button to comply with Apple’s rules but the button is completely useless and it does not work at all. Even their support do not answer when contacting them

Pickup Time Incorrectly Set to Two Days Later

When placing an order shortly before midnight (for example, March 24 at 11:57 PM), the system automatically sets the pickup time to 12:00 AM two days later (March 26), instead of the expected next day (March 25 at 12:00 AM).

Let me order pizza ASAP please

Why does the app force a scheduled pickup time minimum 30 mins out when I want it submitted right away? Useless “feature”. My local store makes orders in less than 15 mins, I’ll just stick to calling them directly.

Perfectly Simple

Honestly this app and the monthly deals are why I continue to eat at Fresh Slice 🍕🍕🍕

RATS IN KITCHEN AT ALL LOCATIONS

HI EVERYONE DONT EAT OR SUPPORT FRESHSLICE THIS COMPANY IS A JOKE THEY SCAM THERE FRANCHISEES THEY SCAM THERE OWN EMPLOYEES. THE CEO TRIED TO ABDUCT A CHILD OF A WORKER WHO TRIED TO SPILL THE BEANS OF THERE CORRUPTION AND GREED THERE FOOD IS NOT SAFE TO EAT THEY SELL EXPIRED PRODUCTS TO THERE FRANCHISEES WHICH THEN THEY SELL TO THE PUBLIC. GOOGLE THERE LAWSUITS AND SOME INTERESTING STUFF WILL COME UP. OH AND THEY HAVE RATS RUNNING AROUND WHERE THEY MAKE THERE DOUGH. JUST DONT SUPPORT THIS COMPANY. THEY ONLY CARE FOR MONEY.
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Great Food!

The service was amazing and the food was absolutely delicious. Will definitely be going back again!

Great app

Easy to use and productive :)

Delivery method a bit complicated

I couldn’t submit an order, system doesn’t recognize my address

Easy to use

Freshslice app is very user friendly. Love placing my orders through app as it is simple and convenient.

App review

Good app for coupons and rewards🫶🏻

Great overall

Nice app with good layout and easy to navigate and order through the app.

Great

What a great app!!

Great App

Great app! Makes ordering and pick up easy and quick. Always great deals and rewards available!

Experience

Great App, very user friendly. We can get amazing deals. 5% cash back and the best one is that the app had payment options

Great pizza place

Very good quality pizza