Friday User Reviews

Customer Experience

Positive experience36.7% of reviews
Neutral4.1% of reviews
Negative experience59.2% of reviews

~ Based on 49 written reviews from the US App Store.

What users say

Is Friday Safe?

Friday: No-fee, Instant Pay appears safe based on user ratings. AppsHunter Safety Score for Friday is 97/100.

This assessment is based on 6,205 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 6,205 App Store ratings for Friday.

Is Friday Legit?

Friday: No-fee, Instant Pay is no longer available in the App Store. AppsHunter Legitimacy Score for Friday is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Avoid beyond ridiculous

App never works to load transactions to keep up with posted transactions, EVER. Almost like they don’t want you to because the reflected balance is also never accurate. Ive had a significant balance month over month and it’s not reflected in my available balance. Also takes SEVEN TO TEN days for a pending transaction to drop off meaning they’ll hold your money until then. And charge every penny of your available balance but also deny the transaction. Wtw..
Show more

Response from developer

Thank you for your feedback. This is certainly not the experience we intend for our customers to have. We'd appreciate the opportunity to chat with you further. Please reach out to us toll-free at (833) 998-2449.

Awful service and reps all tell different information

I had a hold placed into my card for my Walmart order as they always do but when I started contacting Friday wondering why they had my $58 still on hold for days, I was promised it would be back onto my card that day. The next day I was told 1-3 business days, and now yesterday I was told up to 7!!! I have asked each time to have this escalated and to have a supervisor contact me back which as of yet is still to happen! This is definitely not the first issue with them either! Hate this company was forced to get D/T work… do not use if you can help it!!!
Show more

Response from developer

Hey, thank you for sharing your experience. We sincerely value your input. Our main goal is to ensure you are happy and are provided with the gold standard level of service that we’re known for. We'd appreciate the opportunity to ensure you experience that. Please email us at support@dailypay.com.

Transaction History

The app always freezes when you try to go through your recent charges, you can only see the first few and any time you click to see more and try to scroll the whole app stops responding. Doesn’t matter how many times you close and reopen the app. So you literally have to wait until your next statement comes out and hope for the best that all the charges are correct.
Show more

Response from developer

Hey there. We’re happy to look into any issues you're experiencing with our app. Please send us your email address associated with your DailyPay account, along with a brief explanation of your issue to support@dailypay.com. Thank you!

Don’t use they’re Scamming

These guys here have a little scam going on let me explain. If you use this card at a restaurant or gas star they will charge you extra. Example I ordered food at a restaurant the bill was 15 dollars I have 25 dollars in my account I swipe it charge me 25 and said I owe 5 more dollars, I asked the worker I thought you said it was 15? He said yes it is but it says you paid 10 dollars. I check the app and they charge the 25 and still had to pay the 5 dollars extra I paid a double for what I’m supposed to pay and all they say you have to wait a week for you to get the money back. my problem is that they do it with every transaction they owe me about 50 dollars. Im done with you guys !!!
Show more

Response from developer

Hey, thank you for sharing your experience. We sincerely value your input. Our main goal is to ensure you are happy and receive the high level of service that we’re known for. We'd appreciate the opportunity to ensure you experience that. Please call us toll-free at (833) 998-2449.

Great app…but seeing your transaction history is horrible

This is a great help to me on helping me situate myself daily as far as getting a portion of my paid earnings early…but looking through your transaction history is utter hell…it constantly freezes…and when it works it pauses and you can’t see more than a few days (maybe 3 days) maximum of transactions before I just give up on the wait…please address this because I want to detect fraudulent charges when they happen
Show more

Response from developer

Hey there. We’re happy to look into any issues you're experiencing with our app. Please send us your email address associated with your DailyPay account, along with a brief explanation of your issue to support@dailypay.com. Thank you!

MAJOR BUGS!!!

YOU WOULD THINK DAILY PAY HAS THE FUNDS TO PAY A GOOD DEVELOPER! The refresh does not work properly! You get your daily pay late usually the day after !! GET IT TOGETHER! The friday card when using at a restaurant when tipping takes the whole balance on the card ive had at least 7 plus issues trying to tip!!!
Show more

Response from developer

Thank you for your feedback. This is certainly not the experience we intend for our customers to have. We'd appreciate the opportunity to chat with you further. Please reach out [for DP core] to us at reply@dailypay.com. [for Friday Card issues] to us toll-free at (833) 998-2449.

Access denied

I literally get paid through this!!! I tried to log in today and it’s ACESS DENIED!!! Like what do you mean access denied!!!! I need my money off of there and my paycheck Friday. I called and she emailed me wanting a picture of the response, then no email back to let me know what’s going on nothing… after reading more review it seems like this is common problem so why would they act clueless…I’m so upset my sons birthday party is this weekend. I told my employer to change my pay back to my chime but it might not be changed by Friday and I can’t even log into cancel my Friday so that it will bounce and go back into my account there about to have a good 8 days of paycheck of me just stuck on there and I’m upset.
Show more

Response from developer

Hello ttttbop, thank you for reaching out. We'd like to look into what's going on and get to the bottom of this issue. Please send us an email to reply@dailypay.com and we'll take it from there. Thanks!

Can’t access funds

I have over $250 in my Daily Pay account but when I try to transfer my funds, I keep getting an error message that says failed. I called customer service who advised that they don’t know what the issue is and will have to escalate it. So I don’t know if or when I will be contacted back to get this issue resolved. Definitely going to terminate my usage of this card and get my earnings sent to a real bank that I can walk into if and when problems should arise. This is very inconvenient and I am stuck with the fact that my power could very be shut off today because I had a promise to pay in their system yet I can’t access my money.
Show more

Response from developer

Hi there, thank you for your feedback, and we apologize that you have had such a negative experience with our application. This is certainly not what we intend for our clients. Our team would appreciate having an opportunity to connect with you regarding this to see how we can assist. Would you mind reaching out to us at reply@dailypay.com?

Linking card failed

Keeps telling me my card is invalid when it’s not it’s never done that starting to get very upset pls fix the issue thank you very much

Response from developer

Please call your card provider to assure your card is properly activated to accept "third party transfers", If it is, then call us at 866-432-0472 to additional live assistance.

Can’t withdraw money

App was working perfectly fine when I first started using it and now it won’t let me take any money out to put on the Friday card when I have an available balance to use and it’ll always say I’m receiving zero dollars when I want to receive $20 or $30

Response from developer

Hey there, thank you for bringing this to our attention. We'd like to help get you in contact with our customer care team and troubleshoot your app. Please reach out to us with the email for your account at reply@dailypay.com and we'll take it from there. Thanks! - DailyPay Customer Experience Team

Don’t recommend

Friday by daily pay app is not working! I am not able to review any of my transactions in the app nor do I get any bank statements to see what I am being charged for! Anytime I click on transactions it freezes up and don’t allow me to click on anything else! This is a huge inconvenience for all I know you guys can be updating the transactions to an higher amount and I won’t know! I have tried deleting and downloading the app back and it’s still not letting me view my transactions! What is going on?! Can we get this resolved asap!
Show more

Response from developer

Hey there, thank you for bringing this to our attention. We'd like to help get you in contact with our customer care team and troubleshoot your app. Please reach out to us at reply@dailypay.com and we'll take it from there. Thanks!

Reported fraud

I reported fraud on my card. I asked if I should call the police and have it investigated. I was assured that they would do an internal investigation and I didn’t need to do anything. After waiting a week I was told that I would not be getting my $200 back because everything was legitimate. This was very disappointing being that my card was used at an ATM in a city that I’ve never been to. I think the problem was I still had my card, and it was a skimming incident. I was asked if I wanted to reopen the investigation to which I said yes. They asked me what new information do I have. But I had none because they told me not to do anything and they would do all the investigation themselves. I will be canceling my service with them. Hopefully others do not have the same result.
Show more

Response from developer

Hi Robert, thank you for your feedback. We apologize that you've had such a negative experience with our service. This is certainly not what we intend for our users. Our Customer Experience team would appreciate having an opportunity to connect with you regarding this to see how we can assist. Would you mind reaching out to us at reply@dailypay.com?

Access Denied?!?!

I never used to have any problems using the app or getting into the app until yesterday i tried to open the Friday app and it has a sad face saying “access denied” and “feels like monday”. I need to get into the app to access my funds. I am not happy about this at all, i never had any issues with this app until now. Once this issue is resolved and fixed i will change my rating but until then, 1 star.
Show more

Response from developer

Hey there, thank you for bringing this to our attention. We'd like to help get you in contact with our customer care team and troubleshoot your app. Please reach out to us at reply@dailypay.com and we'll take it from there. Thanks!

Love this app! 🫶🏼

Tbh can’t complain, The app is easy to use, easy to set up. Would recommend it to anyone!

Response from developer

Hey there. DailyPay truly values you as a customer and we are happy to hear that you are pleased. We strive to provide the best customer experience and appreciate your feedback. -DailyPay Customer Experience Team

Friday

It wouldn’t send my card I deleted the app tried to get it back to see if that would fix my problem but it’s trying to charge me to get the app again NO WAY this app is crazy my boyfriend has it so I thought oo maybe I can have it to Heck no I wouldn’t have a problem with it if it would work like dude it’s makin me mad
Show more

Response from developer

Hi Kenzie, thank you for your feedback, and we apologize that you have had such a negative experience with our application. This is certainly not what we intend for our clients. Our team would appreciate having an opportunity to connect with you regarding this to see how we can assist. Would you mind reaching out to us at reply@dailypay.com?

Nice

I didn’t want this card at first. However I’ve come to appreciate the many benefits like early access to most of my pay, a separate account to deposit money into which I can keep private. No charge to put the money instantly on the Friday Visa debit card. You can instantly transfer to any bank account for a small fee.
Show more

Bogus

It isn’t working AT ALL … everytime i try to sign in it keep telling me logout daily pay…. But im not logged in -_- makes no sense

Entire platform, card, company is absolutely horrible BEWARE!!

I’d give this App 0 stars if I could!! Horrible App, horrible card, horrible company!! I have spent more time on the phone with this company than I’d like to even think to no avail!! They do NOT know what they’re doing, none of the the reps!! Buyer BEWARE!! You’ll never be able to access your money if you download this App!!!!
Show more

Response from developer

Hi there. Thank you for your feedback, and we apologize that you have had such a negative experience with our application. This is certainly not what we intend for our clients. Our team would appreciate having an opportunity to connect with you regarding this to see how we can assist. Would you mind reaching out to us at reply@dailypay.com?

Friday Card

I was forced to get this card. I hate it 100%. I tried to get my money as I do every week, ACCESS DENIED with a sad face and “Feels like Monday” on the same page which IS NOT FUNNY. One of the woman there asked me for my full debit card number. I said “No way, you all are already keeping my money, you’ll probably take my card number and go shopping.” I told her I couldn’t hear her because of all of the people talking in the background. After all of the fees I pay them, you would think they would care and try to resolve my problem. But, no. So I guess I’ll go live off the land eating twigs and berries since Friday Card has my money. Go crazy with it.
Show more

Response from developer

Wendy, Please email us to reply@dailypay.com with the address and phone number for your DailyPay account and one of our Customer Experience Analysts will review your account, and reach out to you right away to assist.

Can’t even try it out.

Keep trying to log in/ create an account and it keeps saying email already linked to an account log out then log back in except every time i try to log in it has me creating a new account (won’t let me put in a password) just has me re-verifying my email over and over again.

Response from developer

Hi there, Please double-check that you’re using the phone number and email address you have on file with DailyPay or your employer. If that still doesn’t work, feel free to call customer support toll-free at (833) 998-2449 for assistance.