Fix it
I’m a contractor. This doesn’t get past the nag/information screens. Even the factory guy couldn’t help us. The dealer finally informed me it has never worked. I’ll be installing anybody else’s equipment but these fools.
They should be ashamed of themselves
Waste of time to even try getting this to work. Would be easier to train a pigeon to click on the main unit.
Horrible, Doesn’t connect
Just spend over $1000 on this ac for it not to work.
Bad app
Just a bad app. Starting the app should provide the last status of the ac. It doesn’t. Turning on the ac should provide the current status. It doesn’t. Periodically the app should update settings and temp. Only fan mode updates.
I bought this ac because of its remote capabilities. Love the ac VERY disappointed in the app.
I bought this ac because of its remote capabilities. Love the ac VERY disappointed in the app.
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Has not been updated for years
This app does not work with IOS 11. Continued calls and emails has gone nowhere. Wasted money on two units expecting WiFi
Update:
The app does work since first placing my review. However I was Promised the app was going to be redesigned in Spring of 2018 as it’s a very antiquated app design. So far no update has been released. My email has gone unanswered
Update:
The app does work since first placing my review. However I was Promised the app was going to be redesigned in Spring of 2018 as it’s a very antiquated app design. So far no update has been released. My email has gone unanswered
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I don’t own a product like this but
Lg smart thinq have same problem too. Very lucky to make it work with the app and I was almost purchasing Friedrich product but now I feel better because LG SmartThinQ have same problem and I am not alone 😂🤣
Counter to Negative Reviews
First off, I'm simply a Friedrich customer and not affiliated or compensated by Friedrich in any way. This app works very well with the WIFI kit as long as you get the wifi plugin unit working correctly over your network. Friedrich has solved 90% of the issues reported early in the products life span. This app (as well as the home computer interface) definitely adds a huge convenience factor to operating the unit. Most negative reviews are likely related to user error or technical skill level or proprietary router settings. I love my Friedrich A/C Heater combo system and the app/wifi capability is icing on the cake.
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Such a disappointment
Buggy app with a horrible and outdated user interface. Very slow and unreliable response time to air conditioning unit. You would be better off with a good basic AC unit and a Wemo switch (or similar technology).
Need update
This worked perfect for over 2 years. But does not work on iso 11. Please update your app.
I did not update my phone, it still works perfect there.
I did not update my phone, it still works perfect there.
Needs ios11 app update
App doesn’t work on ios11
Update to iOS 11 please
Update the app!
Update needed for new IOS devices
Great app but doesn’t work for IOS 11. Please update
App Needs An Update
Either update the app or stop advertising that you can connect with an app. The app is in desperate need for an update and will soon not be supported if not updated (as Apple has been warning for a long time now).
Possibly the Worst App Ever
Seriously it's hard to imagine a more poorly designed and implemented app. Frequently fails to connect to AC, every time the app is launched user must login, when it does connect at. AC the lag from input to controls being executed is painfully slow. If you love Nest, as I do, it's just painful to think what is possible when an app is well designed and then think this app was written in the same era. An unmitigated disaster.
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Not what I expected for $900
In today's world of high speed data, I fail to understand why it would take up to 3 minutes to transmit a couple bytes. Also, the app will not work unless in landscape mode. I have this locked out most of the time, so that's a bit of a pain. Why not just duplicate the remote? Then you'd have two square layouts easily rotated to suit either orientation.
Update 4/2016: I have pulled out the USB module due to annoyances. If I choose to go smart in the future, I'm going to get a Z-wave ir blaster or possibly just pull the guts and rewire the whole thing. Even the fan speed is odd and doesn't go down to ultra quiet mode.
Update 7/2017: More control issues. The fan comes on but not the compressor. Careful examination found no electromechanical issues. Capacitor is good and overload has continuity. Found 2 additional thermistors going to the rear coils. More sophisticated electronics...$900, 2 years old, wifi control still not corrected, compressor may be ok but won't run. Goodbye Friedrich. I'm not even going to bother trying to fix it. It's going to the dump and I vow never to buy another.
Update 4/2016: I have pulled out the USB module due to annoyances. If I choose to go smart in the future, I'm going to get a Z-wave ir blaster or possibly just pull the guts and rewire the whole thing. Even the fan speed is odd and doesn't go down to ultra quiet mode.
Update 7/2017: More control issues. The fan comes on but not the compressor. Careful examination found no electromechanical issues. Capacitor is good and overload has continuity. Found 2 additional thermistors going to the rear coils. More sophisticated electronics...$900, 2 years old, wifi control still not corrected, compressor may be ok but won't run. Goodbye Friedrich. I'm not even going to bother trying to fix it. It's going to the dump and I vow never to buy another.
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Is this ever going to be updated
Your app is about to become obsolete. Why did I buy your a/c? It was because I thought you were going to stay up with technology. If I knew you were going to write a slow and barely responsive app and then never updated it I would have saved some money and bought a different unit. How about you do your job and get this think working for the modern iOS.
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Hardly works -- awful.
This app is a mess. When you turn the unit on from the app, it often does nothing. When I turn a/c off from the app, the unit turns on, then turns off 2 minutes later. It doesn't reflect my temp settings accurately. Its GUI looks like it's from 1960. It has never been updated. Almost completely useless.
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Update App
Update app! I was planning on buying 4 more units but after seeing what this app can do. Forget it! I'll just go for a cheaper GE model.
Garbage
This "app" is worthless. Don't buy Friedrich products.
I am shocked!
I can't believe a company such as friedrich should put out such a bad product
Even the web browser is buggy and does not work
This looks like a wifi product from the late 90s
It's time they improve this ASAP and fix the bugs
Joel Schlesinger
Brooklyn ny 11205
Even the web browser is buggy and does not work
This looks like a wifi product from the late 90s
It's time they improve this ASAP and fix the bugs
Joel Schlesinger
Brooklyn ny 11205
