Needs work
App needs work. Sometimes
come home to find that the unit has disconnected from the internet so it need to go through the pairing process over again.
come home to find that the unit has disconnected from the internet so it need to go through the pairing process over again.
The WORST App EVER
I am continually frustrated by this app that’s so slow & not responsive. I really wish that there was an alternative to this app. I was so excited to get the new Wallmaster that would enable me to control it with my phone.… And this was just not what I expected. And lately, all it keeps doing is asking me to review it over & over again every time I use it. If I could give it zero stars I would. I’m giving it one star each time and it keeps coming back asking me to review it over and over and over again. Do better, Friedrich. This is just excruciatingly frustrating.
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Ay yi yi
Have the last version of the wallmaster before they put the new inverter in everyone complains about.
The electronics here suck.
You have to hit power button twice for on off.
I think that ties in to this thing going into sleep mode which then makes this wifi app report inaccurate information sometimes
All around awful from the smart home perspective
How hard is it to integrate Matter? Or HomeKit? Would be so much better
The electronics here suck.
You have to hit power button twice for on off.
I think that ties in to this thing going into sleep mode which then makes this wifi app report inaccurate information sometimes
All around awful from the smart home perspective
How hard is it to integrate Matter? Or HomeKit? Would be so much better
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Limited functionality
This app barely works. Limited functionality and quite a few bugs. Not sure if there’s no option to schedule turning off a unit rather than just adjusting the target temperature. Apps like smart home that companies like Midea use are 20X more functional. If you care about being able to control your AC with your phone, I wouldn’t recommend buying Friedrich.
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An embarrassment of an app
This app is a joke. It will take five minutes to (maybe) turn off your ac. Forget changing the thermostat. And if you manage to make a change on the ac be thankful it didn’t crash. Whoever at Friedrich greenlit this app is an embarrassment to the company. Maybe they need a round of layoffs
Horrible
The slowest app in the history of apps. I watch it spin and spin and do nothing. This needs a major overhaul..it’s horrible
Doesn’t work
Useless. Wasted hours trying to get this thing to work.
I think you broke it
It was working fine before today’s app update. Now it says it’s disconnected and won’t reconnect.
FriedrichLink App Security Bug: Password field blocks the '#' character (Input Validation Error)
I recently installed a premium Kühl KCVS12B10A unit. When attempting to connect the unit via the FriedrichLink iOS app, the network password field completely rejects/blocks the hash/pound character (#). It will not allow me to type the character from the keyboard, nor will it allow me to paste a password containing it.
This is a known input-validation code bug (likely an overly restrictive alphanumeric filter meant to block SQL injection) that forces customers to either degrade their entire home network security or set up separate guest networks just to use a premium product's Wi-Fi. Please escalate this to the mobile development team to fix the text-field character restrictions in the next app update.
This is a known input-validation code bug (likely an overly restrictive alphanumeric filter meant to block SQL injection) that forces customers to either degrade their entire home network security or set up separate guest networks just to use a premium product's Wi-Fi. Please escalate this to the mobile development team to fix the text-field character restrictions in the next app update.
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Horrible App
The app barely works. Sometimes it won’t even open. If it does, it will just tell you that the unit is disconnected. I don’t understand why it’s so difficult. For the cost of the AC the app should be effortless and functional.
Bad to worse
Hard to set up. Slow to use. Now, after weeks of being at least functional, it won’t even load (this is despite clearing cache, deleting app, etc). What a frustration
Your app doesn’t work
The all is no longer opening. My units connected fine and ive used the app for months with no issues… until today. App wont open. Tried reinstalling and turning off mu iPhone, but no luck. Please fix before the hot summer months are here.
Still issues
This is the new app to use to control AC via WiFi set up. This app takes time to load each time. I have had to set up each unit 3 times as the will be come disconnected for no apparent reason. I have spent 15mins again this morning and still not reconnected.
For the cost of these units there should be an app that actually works.
I would have never purchased this brand of AC if I had know how bad the app is and the customer service when calling.
For the cost of these units there should be an app that actually works.
I would have never purchased this brand of AC if I had know how bad the app is and the customer service when calling.
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Finally works!
I have been struggling with Friedrichs iPhone apps for 7 years, going progressively worse after each update. Finally I am happy to say, the app works as expected and that is all that we have been asking for. One day this week, I noticed that all three of my Wallmaster units were disconnected from the app. After power cycling all three units, they all immediately connected back to the app. Well let me tell you, the difference has been like night and day. All three units now respond within seconds of any changes on the app with NO lockups. Thank you Friedrich for finally giving us a perfectly working app that we can actually use.
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Missing standard features
The app doesn’t remember your WiFi password . When then wifi connection is lost, you have to manually reenter everything included the schedule . Not sure why they chose not to keep informations saved either in app or in cloud or both . Seems like we are back in 2005 .
Terrible app
Awful app that gets stuck loading all the time. I don’t understand how one day it’s able to update the temperature and the next day it’s stuck spinning for 10 minutes. The previous app Friedrich connect worked okay but nowhere near as bad as this one and of course that one is gone. The ac and phone all have good WiFi connectivity. Friedrich needs to fix their app.
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Horrible
Can’t put ac on schedule to turn off or set the fan level. Really slow pathetic app. Can’t believe I get this with an $1800 ac
Worst app
Doesn’t work. Sits on the AC spinning forever and doesn’t turn it on or off.. Hottest day of the year and I can’t control this thing from my phone before I come home.
Worst app ever
** update. Ironically since I posted this my AC shows up in the app as “disconnected”. For 2 years it was connected but it was a hit or miss if I can turn it on from this app
Seriously? With all the AI tools out there you think they can fix this app.
I WANT A REFUND!!!!! Spent 1.5k on a smart AC that dumb as anything . Please tell me how to get my money back
Worst app ever
** update. Ironically since I posted this my AC shows up in the app as “disconnected”. For 2 years it was connected but it was a hit or miss if I can turn it on from this app
Seriously? With all the AI tools out there you think they can fix this app.
I WANT A REFUND!!!!! Spent 1.5k on a smart AC that dumb as anything . Please tell me how to get my money back
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Single worst app I’ve ever used
Literally the most inconsistent and poorly designed app I’ve ever been forced to use. In the age of AI, you’d think the team would spend a week and vibe code something that actually worked. I hate this so so much.
Genuinely the worst
Was so excited to have this new air conditioner installed, and when they told me there was an app for it, I was giddy. That is, of course, until I realize how absolutely horrific this app is. It never works. Everything take forever to load. It doesn’t input the commands anyhow. At the end of the day you use the remote control from 1975 or are you just get up and do it manually. As someone in tech familiar with app building, and considering the advancements in AI it’s absurd that they can’t build a functioning app for something so simple. I may in the end, built it myself with Claude code.
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