Frustrated customer with so called improved app
Notification are not working! I have tried to fix it but nothing has worked. I talked to someone and they took me through how to fix things but it didn’t work. Please address this issue.
Needs update
I moved and when I plugged lamp back in I had a difficult time connecting. I have one of the first lamps from 2016. Once connected it would not remain connected. I ended up having to remove myself from group I am in. Now I cannot connect back to the group. I will try again today and if no success I will call customer service.
Show more
Cannot connect to my granddaughter
Don’t bother
Doesn’t work
I bought a set of lamps from you and one of them has ID that won’t register your help chat back-and-forth with me several times and it still doesn’t work
why so difficult to set up
been trying to set up this lamp since january and it’s almost may??!! the app just keeps circling to inactive lamp then i activate it then then it’s inactive. i have a subscription!
