Poor designed and slow
this app is just plain horrible. There is lag when simply trying to scroll calls, and incident data. Unit times never stay on in settings even though I turn them on, close and reopen the app and the setting is off again. App design is old and outdated. If you’re a department looking for a SCM software, stay clear.
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App is super slow
This app is so slow and poorly made. Rarely does it have times/run information. App lags every time you open it. So bad. If I had the option of 0 stars, this app would definitely get 0.
App is super slow
This app is so slow and poorly made. Rarely does it have times/run information. App lags every time you open it. So bad.
iOS 26 Fixed a lot of issues.
I finally get the notifications and the texts again now with iOS 26 update. Only took 9 months.
Absolute garbage
Sometimes runs will populate on the station screen, but not in the app. There is virtually no organization on the app call-in screen - not grouped alphabetically, by station or anything. Also, for whatever reason, allows members to call in DAYS after an alarm.
Notifications
Needs an update to allow critical notifications on IOS
App issues.
This app is super slow and nothing is ever working properly, units and “call-ins” are never able to load. When a run comes in, it won’t even come up or it comes up very delayed by even a few days. Not sure why or what happened after the update but it needs to be addressed immediately.
Abysmal
This app is completely useless. SOMEBODY NEEDS TO FIX IT FOR CHRISTS SAKE!! No feature works remotely well. It’s an absolute joke
Horrible
This really deserves no stars. After the update I couldn’t and still can’t get times and units. I feel like they don’t care anymore. I highly advise you stay away from this app.
New update is horrible
New update is horrible, very slow and nothing loads correctly.
UPDATE BUG
App is no longer showing units “in service” times. Needs to be addressed. No issues until this most recent update
Keeps Cycling and Keeps Giving “Waiting for Server” Prompts
This app keeps cycling no matter how many times I’ve saved the loaded data. Most of the time, I cannot get reports; a lot of times I’m stuck waiting for the server whereas, I’m stuck waiting for run/call information.
My Department chose this app to rely on for the safety of our community and it seems to be too busy. Can you folks (developers) please fix this issue? Looking back at your history, there’s a repeated request to fix the glitches. As a First Responder who’s ready to respond instantly, there needs to be a reliance on the utilities and tools that are being used; when it works, it’s good.
My Department chose this app to rely on for the safety of our community and it seems to be too busy. Can you folks (developers) please fix this issue? Looking back at your history, there’s a repeated request to fix the glitches. As a First Responder who’s ready to respond instantly, there needs to be a reliance on the utilities and tools that are being used; when it works, it’s good.
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Useful but bugs
It works most of the time but occasionally bugs out
Need a immadite update
This app needs to have a sign in section because
if I am responding from my house then when I come back to the station the call is closed and I cannot get the point for going to the call and my captain never puts me in for a point
if I am responding from my house then when I come back to the station the call is closed and I cannot get the point for going to the call and my captain never puts me in for a point
APP IS BUGGED
recently i havent been getting the notifications on my phone i get notifications on everything else i have constantly keep opening app to be alerted for calls it does not give notifications when phone is locked or unlocked the banner appear please fix
Of course the FD would get an app w 1.9 stars
Can’t even sign in it’s the circle of death, reading the other reviews I can tell this will be fun. For the sake of everyone who has made a review please fix your app. Emergency services deserve apps that work.
Garbage App
For an app relied on for public safety, the bugs and reliability are wholly horrific
The most poorly designed software, probably ever
It is a complete toss up as to whether or not the app will work
Garbage
Would give zero stars if possible. Crashes and has to be reinstalled often. There are far better products available
App is horrible
App is bland, allows no updates on the alarm that you’re viewing. Only shows basic responses
