Can’t download photos
For the last two days I’ve not been able to download any photos from the app - previously I’ve never had a problem.
Not working with iPhone
No longer able to use this app at all. Can’t connect to my phone at all.
Worst thing about Fuji
This app is so outdated and an absolute disaster. It’s the most unreliable and frustrating app. For a company that markets their products around travel and street photography and producing images that can be posted straight from camera; the app impedes their customers on being able to do so.
Trying to connect to my phone to my xt5 and download images is near impossible. I’ve spent over 30+ hours trying to use evert troubleshoot suggestion; resetting my camera, deleting the camera off my Bluetooth, changing various settings on my phone and camera, redownloading the app. Despite this I continue to have very little success. At times I can get it to sync after hours but it’s so unpredictable. It’s incredibly frustrating, particularly when travelling. Looking online, this seems to be a longstanding issue yet Fujifilm have yet to resolve this issue. Whilst I love the camera, film simulations and quality of photos; I bought this camera because I wanted the ease of being able to post my photos straight from the camera whilst travelling.
The issue has gotten to a point that I am now changing brands to a company that ensures their technology meets the intended purpose and serves the customers needs. This issue has been repeatedly raised by its customers for several years and yet they have made no effort to amend the issue.
Trying to connect to my phone to my xt5 and download images is near impossible. I’ve spent over 30+ hours trying to use evert troubleshoot suggestion; resetting my camera, deleting the camera off my Bluetooth, changing various settings on my phone and camera, redownloading the app. Despite this I continue to have very little success. At times I can get it to sync after hours but it’s so unpredictable. It’s incredibly frustrating, particularly when travelling. Looking online, this seems to be a longstanding issue yet Fujifilm have yet to resolve this issue. Whilst I love the camera, film simulations and quality of photos; I bought this camera because I wanted the ease of being able to post my photos straight from the camera whilst travelling.
The issue has gotten to a point that I am now changing brands to a company that ensures their technology meets the intended purpose and serves the customers needs. This issue has been repeatedly raised by its customers for several years and yet they have made no effort to amend the issue.
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Awful App - Really Fuji?
I’m appalled by how awful this app is. You’d think, after spending thousands on their equipment, Fuji would invest more into making sure they have a functioning app. Constantly crashing, slow upload speeds when it does work, disconnects randomly mid file transfer… the list goes on.
Never connects to bluetooth
I don’t think this app will ever work which sucks cause it’d be nice to have a easy way for self portraits. it’s been like this for the past year of having a Fuji camera. You basically have to disconnect the camera from bluetooth and start over every time you want to use the app
