East day membership deposits
They ( EASYDAY) entice to pay for membership and than close the shop without reimbursing though other avenues are available to them
Use free cash
ZERO RATING
Trying to fool people Management thinks customers are idiots
Allow to send rating with NO STAR Selecting ZERO Rating
Trying to fool people Management thinks customers are idiots
Allow to send rating with NO STAR Selecting ZERO Rating
Balance future pay money
What will happen to my future pay money since the Big Bazaar is closed near by
Sometimes money doesn’t gets added to wallet instantly
I had added around 400 rs to future pay big bazaar wallet, but the money debited from my bank but didn’t credit into future pay wallet then I contacted future pay and then they told it takes 24-48 hrs for the money to be credited to the wallet, thankfully it did credit to my future pay wallet the next day but I do not understand why this happens. If the money from my bank is getting debuted instantly then it is credit to the future play wallet also instantly.
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Worst delivery service and poor management
Been over 24 hours. I shopped at the store and the store customer help personnel said they would get my order home delivered in a few hours. After rigorous calling and following up, I still haven’t received my order. They keep telling me my order is out for delivery. When I call the rider, he tells me he doesn’t deliver for this area, I must be mistakingly calling him! The store only gave me that number! The entire management isn’t courteous enough to call back once to update about the delay!
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App crashes frequently
The app crashes when you try to views transaction history. It is happening for more than a year now.
Secondly, user is not able to see the complaints in app that are raised through customer care. Neither customer is getting SMS for the complaint number.
Secondly, user is not able to see the complaints in app that are raised through customer care. Neither customer is getting SMS for the complaint number.
No Customer Care/Staff behavior worst/Website updates Nil
You people put offers etc. we placed order and paid money through online, but from your side cancelled whole order no intimation nothing from at least customer care Dept. Refund initiated to 10 days later. Door delivery orders.
We called and asked the customer care they said money will come after 7 days minimum. If we are comparing Big Basket or Amazon regarding quick refund immediately, they said you can purchase from them next in future and don’t buy from Big Bazar. They told you only one customer, we don’t bother about your issue.
No fear nothing and your side mistake no stocks and cancelled the order refund after 10 days.
Better to go for COD
Primeminister’s Digital method loss for single citizen like me.
But how you people are going to survive? God alone knows.
Time will reveal the gifts.
Bestregards
We called and asked the customer care they said money will come after 7 days minimum. If we are comparing Big Basket or Amazon regarding quick refund immediately, they said you can purchase from them next in future and don’t buy from Big Bazar. They told you only one customer, we don’t bother about your issue.
No fear nothing and your side mistake no stocks and cancelled the order refund after 10 days.
Better to go for COD
Primeminister’s Digital method loss for single citizen like me.
But how you people are going to survive? God alone knows.
Time will reveal the gifts.
Bestregards
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Continuous crashing app
Not showing correct wallet balance. Crashing app continuous on Everytime. Fix the issues. Not able to wallet balance
Not pocket friendly
This app or schemes introduced by future group is to pull money and not beneficial to public.
So many wallets 🤬who the hell would keep track of all such things and to be used in 30 days, else would expire. Request not take up such schemes, these are only beneficial to people working in the organisation and not general public. I have put in 1000/- and could use only 500, the rest are lose for me.
So many wallets 🤬who the hell would keep track of all such things and to be used in 30 days, else would expire. Request not take up such schemes, these are only beneficial to people working in the organisation and not general public. I have put in 1000/- and could use only 500, the rest are lose for me.
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Pathetic online shopping experience
This is the 2nd time my order is delayed by 1 day. Furthermore, the executive stopped picking up my call when I made to know the status. Initially company claimed delivery in 2 hrs which amusingly ended up taking the whole day and now it claims same day delivery but wakes up another day for its job.
The delivery person sometimes mark the items delivered way before delivering it and put the customers in absolute confusion. I am completely reluctant of being a patronage of BB if things continue like this. Alas! So big name and such a mean conduct!
The delivery person sometimes mark the items delivered way before delivering it and put the customers in absolute confusion. I am completely reluctant of being a patronage of BB if things continue like this. Alas! So big name and such a mean conduct!
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Very poor ,no stars can be given
Very poor system and no response on mails,delivery not assured,
One should avoid to place on line order otherwise paid amounts may be cheated.
One should avoid to place on line order otherwise paid amounts may be cheated.
Bad Experience
Really Bad Experience ... I added money into big bazaar sub wallet ... it was showing in the transactions that it was successful but money was not reflecting in my wallet ... I had to come out the mall without the things I bought because of your dumb payment app ...!!! Take this down if you people are unable to maintain ... Really bad experience I would recommend take cards and cash to shop and don't rely on these dumb apps
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Zero star
There must be a zero star ratings for app and lousy system like future pay. Money always stuck on the middle. Bank Account gets debited and money never gets added to wallet easily. And no one picks up the calls and no replies of mail. What is the use of adding money when you have to use other paying option for online big bazar shopping or wait for till the stock finishes. Pathetic.
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Good service from BB.
The application refuses to open during most of the day time saying 'DNS resolution failure'. I have written about it before as well but to no avail. Further order cancelation option isn't available in the application which should be made available. And sometimes it happens that stocks showing available but on ordering aren't physically there in the store so the order has to be canceled.
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Fraud company
They will ask you for 1000 to issue membership card so that you get 200 per month for next 10 months along with additional details. But when you go to their store that’s mostly empty with not all items. Incase you don’t redeem your 200 rupees they will expire it. I ordered fruits online and the quality was super bad even though I paid the price more than the market. This is a pathetic app and they just want to take money from customers.
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Worst app for shopping
I used to think only sarkari sites are slow and obsolete then I came to know about this app.
This app is giving neck and neck competition to government sites and internet explorer.
I will highly recommend you to download this app if you want to test your patience.
And customer support is trying its level best to answer you call with the normal wait time of 1 hour, just call their complain helpline and listen their sweet melody,
main udani bhar hi lunga, Mujhe pankh mill gye hain..
And sleep for like 1 or 2 hour when you wake up I believe you must be in 2nd or 3rd in waiting que..
Then you can wait for more time and try your luck to talk to a customer care person..
This app is giving neck and neck competition to government sites and internet explorer.
I will highly recommend you to download this app if you want to test your patience.
And customer support is trying its level best to answer you call with the normal wait time of 1 hour, just call their complain helpline and listen their sweet melody,
main udani bhar hi lunga, Mujhe pankh mill gye hain..
And sleep for like 1 or 2 hour when you wake up I believe you must be in 2nd or 3rd in waiting que..
Then you can wait for more time and try your luck to talk to a customer care person..
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Lost my money on this app
I have spent 1957 rupees to recharge my future pay wallet. The wallet was not recharged and money was deducted from my account. There customer support number is not working and I have sent an email to them which they did not reply. Now it’s more than 2 days.
So I think this app deserves ZERO stars and please don’t use this app other wise you will lose your money
So I think this app deserves ZERO stars and please don’t use this app other wise you will lose your money
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Terms and Conditions on offer are not revealed
They provide many offers and mention terms and conditions apply. But never ever show what are those terms and conditions. It could be like offer is applicable only when single mode of payment is used. They will say order online or visit story to avail offer. but when You call they say offer is online only. Either their employee is not trained or they are not honouring the offer.also gift cards can not be used online. The cash back could be given over the period time in instalment but not mentioned anywhere in offer. I think this issue is taken care in recent offer.
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No Track Order option available
I’ve placed an order on 13th May which is supposed to be delivered by 14th May 2021 in between 8-10 AM. When I tried to check where my order is - I was shocked and amazed that there is no order tracking or My orders section in the application. Now it’s like I’ve placed an order and no all done ... they will now deliver whenever they will wish to deliver. I can’t track call or report anything because the app has nothing as such. Such a disgusting application.
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Profit club
Money rs3600 was balance in my account of profit club but showing zero
