Horrible service and horrible app
Never buy any medicine from here u will regret forever…I have order medicine and app show out for delivery 4 days still not delivered when call customer care they just say sry like robots no solution is provided then i went for cancellation … guess what cancellation option is also not available….Like when you dont know how to provide service or built app or provide solution…just shut your business and go home
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Unprofessional & Irresponsible Service
Very disappointing experience. I had a delivery scheduled as per the confirmed time slot, but the order was not delivered even after waiting an extra 12+ hours and the entire day passing
What’s worse is that there was absolutely no update, no call, no message, and no accountability from their side. Delays can happen, but complete silence and lack of basic communication is unacceptable and highly unprofessional
This caused serious inconvenience, and the service was far from reliable. If you commit to a delivery slot, at least have the courtesy to inform customers about delays specially when you’re working in PHARMA INDUSTRY
What’s worse is that there was absolutely no update, no call, no message, and no accountability from their side. Delays can happen, but complete silence and lack of basic communication is unacceptable and highly unprofessional
This caused serious inconvenience, and the service was far from reliable. If you commit to a delivery slot, at least have the courtesy to inform customers about delays specially when you’re working in PHARMA INDUSTRY
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DO NOT DOWNLOAD
I’ve had a consistently horrible experience with Wellness Forever. Their app is a disaster; they will harass you with non-stop phone calls and annoying notifications if you leave items in your cart.
I placed an order that was confirmed, yet after waiting four hours, my husband arrived to find it wasn't even ready. To make matters worse, they were out of stock on multiple items and never bothered to notify me. Extremely slow staff and zero communication. Save yourself the headache and go elsewhere.
I placed an order that was confirmed, yet after waiting four hours, my husband arrived to find it wasn't even ready. To make matters worse, they were out of stock on multiple items and never bothered to notify me. Extremely slow staff and zero communication. Save yourself the headache and go elsewhere.
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Order not delivered
I have purchased Flamingo Abdominal Belt XL from wellness App, Next day i initiated the return of that and called to customer servic as it is clearly mentioned in app that it has 10 days return policy. Firstly your executive said that this product is non returnable, later i shared screenshot and everything then they agreed that it is returnable. From last 5 days no one is coming to pick the order and making fool and giving false assurance only. How many days it will take to resolve this issue ? Poor Service and worst Customer support. Making Fool of people only
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Extremely Disappointed with Wellness Forever’s Service
I had a terrible experience with the Wellness Forever app. They promise 2-hour delivery, but they completely failed to meet it. I called their customer care five times regarding my medication, even explaining that it was an emergency. Every single time, I was given the same response: We will assign a delivery person and you will receive your order.
But every time I followed up, I found out no delivery person had even been assigned.
Since the delivery was getting delayed for almost 13 hours and it was urgent, I requested them to change my order from delivery to pickup and shockingly, they refused to cancel the delivery fee. Why should I pay a delivery fee when I have to go and pick up the medicines myself due to their failure?
This experience was highly unprofessional, careless, and stressful — especially for something as sensitive as medications.
I strongly do NOT recommend this app for emergencies. They are unreliable and offer zero accountability.
But every time I followed up, I found out no delivery person had even been assigned.
Since the delivery was getting delayed for almost 13 hours and it was urgent, I requested them to change my order from delivery to pickup and shockingly, they refused to cancel the delivery fee. Why should I pay a delivery fee when I have to go and pick up the medicines myself due to their failure?
This experience was highly unprofessional, careless, and stressful — especially for something as sensitive as medications.
I strongly do NOT recommend this app for emergencies. They are unreliable and offer zero accountability.
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