Worst App For Ticket Access
QR code isn’t showing even though at the day of match. Quite disappointing me since I’m not sure whether it’ll work when match begins.
Rigged
This is rigged.
Too difficult to understand
Too much time to figure how to purchase a ticket. Why too many app to get it. Stupid system!!!!!!!!!
Worked really well
It was great and was really easy getting the tickets and sending them. It was easy and not hard at all and sending them and getting access to the tickets also was good. I would highly recommend it if you have tickets way easier and good to use this app
Absolute garbage
Doesn’t actually do anything it makes you go to the website anyway don’t use this waste of time and effort
Let the ticket sellers do their job
We purchased tickets to Senegal/Belgium for 7/1 as a birthday present for our son through Seat Geek. Bought tickets on 6/12. The email we received said tickets would be available 6/30. We checked 6/30 when we got the email that said “your tickets are here! Accept them asap” and the tix were available either on the FIFA tickets app or on the website, associated with the email used to buy them. We checked both. Both said “we have no tickets for you.” Checked on 7/1 as we were scrambling to get from the Seattle airport to Lumens. No tix available, and we were bounced from one platform to the next. Husband discovered at the box office that the seller TOOK BACK the seats on 6/25. Five days BEFORE we were told we would receive them.
FIFA made this unnecessarily difficult by not just letting the ticket sellers send the tix via their technology. Seat Geek would have been far easier to work with.
Now we are trying to get our money back for tickets we didn’t receive for a game we didn’t attend, which was supposed to be a bucket list experience for our son who is an avid soccer fan.
Do better, FIFA.
FIFA made this unnecessarily difficult by not just letting the ticket sellers send the tix via their technology. Seat Geek would have been far easier to work with.
Now we are trying to get our money back for tickets we didn’t receive for a game we didn’t attend, which was supposed to be a bucket list experience for our son who is an avid soccer fan.
Do better, FIFA.
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Embarrassing app for FIFA
Got the app for tickets of course. I got 3 tickets . The first 2 same game no issues . The third is a 3rd round ticket , was on my app , then decided to sell it on their resale platform, my ticket didn’t show on the app as put to sell , it didn’t sell so I wanted to get it back and I did but didn’t show up on my tickets , I got the emails that I had done those transactions but they didn’t show on the app. I put them back and took them out and finally after resetting password they are in my app
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Painful experience
Cant believe in this day of GenAi a multibillion dollar corp has offered this app. A simple usecase of ticket transfer and downloading ticket took me around 4 hrs with multiple calls to support and partner support
2 tickets 2 good times
Used this to transfer tickets for the fifa world cupppp, it worked well, did its job.
Fail
Summary: 90 minutes of wasted time and still no tickets.
I bought tickets from Stubhub. Then was told I would have to wait a few days for the ticket transfer. Which is not a good start but that's on Stubhub not FIFA. Now we are two days out from the match. Got an email saying the transfer was originated. But to accept I need to create a FIFA account. During the account creation and verification, the website crashed several times and I needed to re-verify four different times and reset passwords. But that's not enough. FIFA wants you to download their app, and re-register on the app. Including the same verification process. So fun. Then when I finally got the app downloaded and it recognized my email, it says I have no tickets. No tickets completed and no tickets pending. There is no readily available help, just FAQs. It's 2 AM and I'm exhausted and I have a flight in the morning to fly out to a game which I have no tickets for yet, even though I paid $2600 4 days ago. 90 minutes and still no tickets so I will try again tomorrow. #Fail
I bought tickets from Stubhub. Then was told I would have to wait a few days for the ticket transfer. Which is not a good start but that's on Stubhub not FIFA. Now we are two days out from the match. Got an email saying the transfer was originated. But to accept I need to create a FIFA account. During the account creation and verification, the website crashed several times and I needed to re-verify four different times and reset passwords. But that's not enough. FIFA wants you to download their app, and re-register on the app. Including the same verification process. So fun. Then when I finally got the app downloaded and it recognized my email, it says I have no tickets. No tickets completed and no tickets pending. There is no readily available help, just FAQs. It's 2 AM and I'm exhausted and I have a flight in the morning to fly out to a game which I have no tickets for yet, even though I paid $2600 4 days ago. 90 minutes and still no tickets so I will try again tomorrow. #Fail
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Super hard to find my purchased tickets
Super super super hard to use, even a kid can vibe coding a much better app
Appalling Service
Frustrating three days corresponding with FIFA support, trying to get them to send email with email confirmation code. After over a dozen replies, I still got the same scripted answers, check your spam folders, our systems are working okay, got to the point it was farcical when I received exactly the same reply I had 24 hours earlier. Unfortunately I couldn’t laugh given the thousand of dollars I spent on tickets
In an act of desperation I changed my password and I received the confirmation email, why?
I could at last access my tickets
No thanks to FIFA
In an act of desperation I changed my password and I received the confirmation email, why?
I could at last access my tickets
No thanks to FIFA
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So bad
Awful
Total scam
I bought tickets and now can’t go to the game and can’t get them back into the resell marketplace, what an absolute scam this app is
App so bad, I decided not to go to the game
Was ready to spend $5000 on tickets through a site that I’ve previously bought thousands of dollars of tickets for elaborate concert and championship sports events, but learned I needed to use this app. The app does not work in any intuitive way. It keeps asking me for my phone number after I’ve repeatedly entered it,isn’t smart enough to add the plus sign itself, and won’t let me proceed without it. Any button you press takes you outside the app to a website that doesn’t know who you are. I gave up after the third time it forgot my phone number, because I’m not risking losing $5000 because I can’t get the app to work. Will watch the game at a bar instead. Congrats to someone who had the hour to set up the app and bought the tickets I was going to.
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Sucks
So bad
It works people!
Bought tickets on TickPick, got an email from FIFA to accept on website, which I did, downloaded the app, and there were my tickets.
Bad app
This is just a horribly designed app. They should have contracted a much better development firm.
Verification Code
Hey FIFA here’s an idea, maybe have the verification last a little longer than 0.7 seconds.
App not working!
Cannot access tickets