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FYE Backstage Pass VIP

FYE Backstage Pass VIP

Cash back and Savings

208 ratings
95 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
August 11, 2011
Updated
October 13, 2024

Developer

Tenerity Limited
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About

Access exclusive discounts, special monthly deals, and earn 10% cash back from thousands of retailers. Enjoy savings on purchases, dining, movie tickets, and gift cards.

✓10% cash back on purchases
✓Exclusive monthly deals
✓Birthday discounts
✓$10 dining rebate
✓$5 movie ticket rebate
✓Gift card discounts
Show original description

What users say about FYE Backstage Pass VIP

Reviews of FYE Backstage Pass VIP are mostly negative: the Shopping app is rated 1.6/5 from 208 App Store ratings. What users like most: some restaurant and movie rebates provide value, occasional useful coupons (Auntie Anne's, etc.). Top complaints: deceptive in-store signup practices hide monthly charges, nearly impossible to cancel subscription. Summarized from real user reviews.

Positive things

  • 💰Some restaurant and movie rebates provide value
  • 🎁Occasional useful coupons (Auntie Anne's, etc.)
  • 📱Website functionality better than app

Negative things

  • 💳Deceptive in-store signup practices hide monthly charges
  • 🚫Nearly impossible to cancel subscription
  • 📵App login completely non-functional for most users
  • 🐛Persistent unauthorized charges after cancellation
  • ☎️Customer service unhelpful and dismissive
  • 🔐Account access issues and lost membership numbers
  • 💸$11.99 monthly fee not worth advertised benefits
  • 📦Unwanted magazine subscriptions bundled with signup
  • 🗺️Coupons irrelevant to user location and needs
  • ❌App stuck on welcome/login screens
  • 🔄Recurring billing continues despite cancellation requests
  • ⚠️Misleading 'free' trial with hidden charges
  • 🤐Fine print hidden on receipts and unclear terms
See all reviews

What's New in FYE Backstage Pass VIP

5.0.0

October 13, 2024

Coming this fall, you’ll have access to thousands of popular brands and more than 10,000 offers making it easier to save on your everyday shopping! Because we are committed to providing our members with the best deals and saving opportunities, we are replacing certain benefits so we can offer an upgraded shopping APP experience, digitally accessible discounts and more brand-name retailers!

More

User reviews

Most RecentHighest RatedLowest Rated

🚩🚩🚩0 Stars if I could.

This company steals your money! Don't use them!!!
The customer service number requires me to enter my membership ID and when I do they say I've entered my membership ID too many times! 100% scam! False advertisement! I was told I could get 10% back on my purchases but it never happens! And when you go to cancel your subscription they lock you out! I have to get a new bank account now!
Show more
SStihl4Life

scam

make it impossible to cancel, not clear that u will get recurring billing. have to wait an hour on support line to remove subscription.
VVladiatorVlad

How do I cancel it????

I emailed them but I received it’s been canceled but I don’t believe them….
FFrickpotatoesssss

Junk

Literally junk can’t log back in didn’t even get a confirmation on creating my account. I’m not paying a cent, want to delete the account. Can’t even go through the website, just another scam to get you in debt. Completely useless.
BTBlood tooth

SCAM

Absolute Scam. Has been charging my card hundreds of dollars for the past three years AFTER canceling online. Need to be sued.
TT.roy256
See 90 more reviews

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User experience

🐞

Reported Bugs

9 issues

Login screen shows black screen or infinite loop

Bug

App encounters unknown error on authentication

Bug

Member not found error despite active accounts

Bug

Security question selection not loading

Bug

Cannot progress past welcome/continue screen

Bug

Password reset fails to resolve login issues

Bug

App stuck authenticating indefinitely

Bug

Charges occurring without account activation

Bug

Membership number validation failures

Bug
✨

Requested Features

8 requests

Easy online cancellation without phone calls

Feature

Clear disclosure of monthly charges at signup

Feature

FYE store inventory and information in app

Feature

Functional login system that actually works

Feature

Location-based relevant coupons

Feature

Optional magazine subscriptions

Feature

Simple account deletion process

Feature

Transparent terms and conditions display

Feature

FAQ

What does the FYE Backstage Pass VIP app do?

The app provides registered FYE Backstage Pass VIP members with access to exclusive discounts, special monthly deals, and the ability to earn 10% cash back from over 4,000 brand name retailers. It allows users to easily find and redeem these savings.

What are the key benefits of being a VIP member?

Key benefits include 10% off everyday purchases in-store at FYE, 20% off on your birthday, a $10 dining rebate each month, a $5 movie ticket rebate per ticket, and discounts on gift cards where you can get $25 gift cards for $20.

Is the FYE Backstage Pass VIP app free to use?

The app itself is free to download and use for registered FYE Backstage Pass VIP members. However, membership is required to access the benefits and deals offered through the app.

What are the common use cases for this app?

Common use cases include saving money on everyday shopping at FYE and partner retailers, enjoying discounted dining and movie outings, and taking advantage of special birthday offers. It's designed for members to easily track and redeem their VIP benefits.

How do I start saving with the app?

To start saving, you need to download the app and sign in using the login credentials you set up on the FYE VIP website. Once logged in, you can find available deals and begin saving on your purchases.