Terrible
Server gone down again
Flakey!
It worked OK for some years but became unreliable & now won’t allow delete/recreate. Needs to be updated
Won’t link to Alexa anymore !
Won’t link to Alexa anymore !
Has support ended ?
Has support ended ?
Dreadful app and dreadful products.
Hasn’t been updated in 3 years. !!!
That says it all.
Don’t waste money or time with G Homa. Hopefully they will be prosecuted and shut down any day now for selling products that don’t work. It’s illegal and they are criminals
That says it all.
Don’t waste money or time with G Homa. Hopefully they will be prosecuted and shut down any day now for selling products that don’t work. It’s illegal and they are criminals
Return the plug
I have some Amazon plugs, TP Link plugs and a G-Homs plug… please pay the extra and get a TP link. Don’t continue funding the G-Homs plugs as they’re rubbish as is the app. To connect to the WiFi you have to let it search for the WiFi name and you enter the password, when entering the password the keyboard displays but it also covers the “activate” button which is needed to be pressed to make it search for the connection. The keyboard then can’t be removed therefore stopping the button from ever being pressed!
Show more
Useless
Nothing works as it should. A waste of time, money and energy. Useless.
G Homa
Tried for days to set without success
Read other reviews same problem
Now I know why it’s called a homa
As in Homer simpson doesn’t work
Read other reviews same problem
Now I know why it’s called a homa
As in Homer simpson doesn’t work
Absolutely useless
It didn’t work from the minute it was took out the box, support from customer service is non-existent. Kept saying password was incorrect Ended up returning the same day.
Now absolute garbage
Just the worst connectivity issues ever. I’ve had four of these for a while and since moving provider setting them up is an absolute nightmare.
“Smartline failed” over and over, whatever that is. I can’t find any mention of it in their FAQ’s then after hours of buggering about one decides to connect. No logical reason. I reckon it’s some poxy little 386 PC running as a server in someone’s bedroom somewhere in China that’s just crapping out constantly.
I’ve pestered my provider and ultimately it’s not them it’s G-HOMA and their crappy products, abysmal service and terrible support.
Do yourself a favour and do not buy or use G-HOMA products. They may work for a while and then your place in the server will pushed around the U bend.
RUBBISH RUBBISH RUBBISH.
I WISH I COULD GIVE IT ZERO STARS.
12/2020
I wish I could give it -5 stars. Constantly unreliable servers and inaccurate fault messages. SORT OUT YOUR SERVERS.
29/12/2020
Down again. All devices offline. Zero support. Zero reliability. Zero integrity. Zero communication. Zero customer value.
Please avoid G-Homa. Their appalling service is utterly indefensible. I believe they couldn’t give a hoot for those who have invested in these awful devices and they consider maintaining connectivity as some kind of freebie that is a bit of a hindrance.
I envisage a 386 somewhere in a bedroom with a clapped out drive that is running their services, sweaty and full of dry capacitors. Their technical team sitting there switching it on and off until the buggered PSU kicks into life.
“Smartline failed” over and over, whatever that is. I can’t find any mention of it in their FAQ’s then after hours of buggering about one decides to connect. No logical reason. I reckon it’s some poxy little 386 PC running as a server in someone’s bedroom somewhere in China that’s just crapping out constantly.
I’ve pestered my provider and ultimately it’s not them it’s G-HOMA and their crappy products, abysmal service and terrible support.
Do yourself a favour and do not buy or use G-HOMA products. They may work for a while and then your place in the server will pushed around the U bend.
RUBBISH RUBBISH RUBBISH.
I WISH I COULD GIVE IT ZERO STARS.
12/2020
I wish I could give it -5 stars. Constantly unreliable servers and inaccurate fault messages. SORT OUT YOUR SERVERS.
29/12/2020
Down again. All devices offline. Zero support. Zero reliability. Zero integrity. Zero communication. Zero customer value.
Please avoid G-Homa. Their appalling service is utterly indefensible. I believe they couldn’t give a hoot for those who have invested in these awful devices and they consider maintaining connectivity as some kind of freebie that is a bit of a hindrance.
I envisage a 386 somewhere in a bedroom with a clapped out drive that is running their services, sweaty and full of dry capacitors. Their technical team sitting there switching it on and off until the buggered PSU kicks into life.
Show more
The issues seem to be continuing...
Had these for four years now and gradually added to them so have about ten.
They were excellent, you’d get an occasional glitch but nothing that wouldn't be fixed.
This year however they have gone downhill and now from bad to worse.
Now its daily failures. I did suspect it was some old kit thats just given up however it seems from other reviews its a server problem so who knows if it’ll get resolved or if its just game over.
Id avoid for now....
They were excellent, you’d get an occasional glitch but nothing that wouldn't be fixed.
This year however they have gone downhill and now from bad to worse.
Now its daily failures. I did suspect it was some old kit thats just given up however it seems from other reviews its a server problem so who knows if it’ll get resolved or if its just game over.
Id avoid for now....
Show more
Does not connect
Tried several times to get it to connect to the app. Given up. Don’t waste your time.
Absolute Rubbish
Don’t waste your money, it doesn’t work!
Works - but a bit intermittent
Failure to switch off devices unless multiple attempts are done. Work around- close app and re-launch - I’ll give you that fix free G-Homa 😉 API would be nice to allow developers to improve integration & enable switching from other apps - SIRI - Google etc
It’s okay! Cannot add new Plugs in new iOS
I have 30 + plugs, G-Homa are expensive for what they are, that said, the accompanying app is free and has a lot going for it. It’s what made me use G-Home over any other plug.
It’s simple to use, has timers, count downs, image icons or pictures, groups, schedules and more.
The big issues with the app are:
1 - It’s not really user friendly. There are different options in different screens to configure the plugs. What I mean by this is the count down timer (max on time) is accessed via the main list of plugs. The timer to switch things on then off automatically are within the plug settings screen.
2 - With the new iOS, you cannot add any new plugs! The plugs work on the 2.4 ghz ranger rather than the 5 ghz. Given my iPhone connects to the 5, in the app, it shows what Wi Fi the phone is connected to rather than been able to sea h for any that are available. The problem here is that, even if you close the app, change your iPhone Wi Fi network to a suitable one then go back into the app, it still doesn’t change the Wi Fi name. Because of this, new plugs cannot be added.
If you’re using it with existing plugs, it’s fine, just don’t change your Wi Fi name, reset your plugs or buy any new ones!!!
It’s simple to use, has timers, count downs, image icons or pictures, groups, schedules and more.
The big issues with the app are:
1 - It’s not really user friendly. There are different options in different screens to configure the plugs. What I mean by this is the count down timer (max on time) is accessed via the main list of plugs. The timer to switch things on then off automatically are within the plug settings screen.
2 - With the new iOS, you cannot add any new plugs! The plugs work on the 2.4 ghz ranger rather than the 5 ghz. Given my iPhone connects to the 5, in the app, it shows what Wi Fi the phone is connected to rather than been able to sea h for any that are available. The problem here is that, even if you close the app, change your iPhone Wi Fi network to a suitable one then go back into the app, it still doesn’t change the Wi Fi name. Because of this, new plugs cannot be added.
If you’re using it with existing plugs, it’s fine, just don’t change your Wi Fi name, reset your plugs or buy any new ones!!!
Show more
G-Homa
DO NOT BUY THIS AT ALL !!!! It is a pile of merd Worked at first then it wouldn’t at all tried & better tried.
B&Q ARE SELL THIS CRAP!!!! Don’t buy it !!!!
B&Q ARE SELL THIS CRAP!!!! Don’t buy it !!!!
Awful
This app needs major updating! It never works
Very good product
Totally flummoxed by the negative reviews. These products work really well. I’ve got 8 set up and have never had a problem.
You saw it elsewhere - do not buy!
Bought this today at B&Q and now 1 hour in. either it does not work, or the instructions are completely inadequate. It will not accept the WiFi password. I even forgot my connection to reset my phone to confirm the password was ok, (which it was), but the app would still not allow a connection.
Show more
Limited app functionality
Timer only allows one on/off sequence a day......won’t buy another.
Absolutely useless pathetic piece of tech
Yes, absolutely useless pathetic piece of tech. Previous reviews sum up the situation very well indeed. Save your time and money and avoid this piece of tech, it’s going back to B & Q pretty sharp tomorrow. Piece of junk big time!
