G2A User Reviews

Customer Experience

Positive experience25.8% of reviews
Neutral6.0% of reviews
Negative experience68.2% of reviews

~ Based on 484 written reviews from the US App Store.

What users say

Is G2A Safe?

G2A appears safe based on user ratings. AppsHunter Safety Score for G2A is 92/100.

This assessment is based on 13,504 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 13,504 App Store ratings for G2A.

Is G2A Legit?

G2A appears to be a legitimate app. AppsHunter Legitimacy Score for G2A is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shady practices

Be careful. This app is pretty shady and has zero customer support. Purchased a 12 month iptv login from this app and it worked for a short period of time and then the seller gave me a new login and password since it stopped working and it was a fake login. I gave a negative review and they refused to fix my issue unless i changed my review. Literally told me the only way they would give me an active log in was if i gave them a good rating. Yea no thanks. You can’t reach out to G2A customer service because it’s just a bot. So purchase at your own risk.
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I brought $100 Razer gold it’s all already been used by another person before they sent me the code

I contacted the seller no one responds to me yet bad app

Scammers

I Got Scam by this peoples ,I lost 100$ they never send me the code and they block me

Scam

A huge scam! Use steam instead to purchase games. Sellers send you keys that don’t work.

Scam

This platform is full of scammers and sellers with stolen accounts. Everything is not trustworthy and they make it near to impossible to get into contact with any support.

Rubbish

Rubbish

Scam

I purchased a digital game code for a popular PS5 game on 08/2026. I received the digital code a few minutes after but the code never worked. PSN did not recognize the code and kept giving an error.

I contacted customer service and they requested to provide photo evidence of the issue. 3.5 weeks later there was no resolution and I haven’t received a refund or any update.

I left a negative review on trustpilot and filed a complaint on the BBB website yesterday.

Today I received an email from G2A saying that my account was blocked and the decision will not be changed.

At the end, G2A kept my money for a digital code that never worked.

Be careful if you buy from G2A as your digital video game code may not work.
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BIG SCAM

horrible app, I got scammed when trying to buy a razor gold card, it said the numbers were already activated and when trying to talk to the seller I got 0 response and kicked off both the app and website so I can’t buy/return or contact the seller or do anything. 100% a waste of money and a BIG SCAM DO NOT RECOMMEND
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Platform supports Scam

The platform knows that some sellers are scamming their users and still keep them and don’t issue refunds for costumers

Definitely Do Not Buy Subscriptions from This Platform

I purchased three different subscriptions through G2A, and I had problems with all three.
You may ask, “Why did you buy three times?” The prices were affordable, and since I was on holiday, I wanted to watch something and pass the time. Each time, I thought, “This seller didn’t help me, but maybe I won’t have a problem with another one,” so I kept trying. But I deeply regret it.
My three-month Grok subscription was stopped after just one month. With my three-month YouTube subscription, I never even received the link and couldn’t log in at all. I bought a one-month Netflix subscription and was only able to use it for one week before it was stopped as well.
The sellers do not respond at all. Despite emailing G2A many times, they have neither refunded my money nor properly helped me.
Because the prices are low, you might think, “It’s cheap, so it’s not a big deal.” But after buying three supposedly cheap subscriptions, it became a significant amount of money for me. And just think how much money they can collect this way from people like you and me.
I seriously want to warn anyone considering buying a subscription from this platform: do not buy any subscriptions from here. I deeply regret it. I lost my money, and this has genuinely upset me.
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THEY HELP PEOPLE SCAM

YOU WONT GET ANYTHING OUT OF THEIR SUPPORT TEAM AND SCAMMERS HAVE RUINED THE SITE/APP. THE CUSTOMER SUPPORT IS AUTOMATED AND DOESNT HELP WHATSOEVER AND WHEN A REAL HUMAN IS SUPPOSED TO CONTACT YOU, YOU HAVE TO WAIT DAYS FOR A RESPONSE. THIS APP AND SITE BOTH NEED TO BE INVESTIGATED AND SHUT DOWN!!!!
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Payments don't work

I literally can't give you my money because the app keeps signing me out when trying to purchase

Thief’s

Make you add money to a wallet to make a purchase the charge you for holding your money if you add to much when there is no option to get your money back use it or even view your balance

It’s a scam app

Don’t buy key from this app they straight up lie to you I bought a key for a ps plus subscription and it says it will last for 9 months I used it only for one week and then the logins didn’t work after I tried contacting customer service but they ignored my issue and didn’t even respond it’s really a scam app be careful what you buy because if you get any problems then just say goodbye to your money
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Extremely Disappointing Experience With G2A !

I purchased what was advertised as a 12-month Spotify Premium subscription key from G2A. When I attempted to redeem my purchase, I was not provided with a normal activation code. Instead I received a message telling me to contact the seller through the G2A Support Hub.

The seller then asked me to provide my Spotify login details so that they could supposedly redeem the subscription on my behalf. I refused, quite reasonably, as I am absolutely not comfortable handing my personal account credentials to an unknown third-party seller. I requested a refund instead.

Rather than simply processing the refund, the seller repeatedly insisted that I give them my login details and assured me that “everything would be alright”. After I continued to refuse and requested my money back, I opened a complaint through G2A and also raised a dispute with Revolut, which I used to make the payment. I also left a negative review for the seller.

Things became even more concerning when I was told by the seller that I would only receive my money back if I removed the negative rating I had left. I took screenshots of the entire conversation because, at that point, I was seriously concerned about the legitimacy of the transaction and the seller’s behaviour.

And then today, I attempted to access my G2A account and discovered that my account had been permanently suspended.

I would absolutely NOT recommend G2A to anyone. I am incredibly disappointed and agitated that despite providing sufficient evidence of the transaction, the extortion messages on behalf of the seller etc. they still decided to side with scammers and suspend my account for rightfully demanding my money back due to a shady and downright suspicious seller and product !
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Too sketchy

I’ve used instant gaming and the process is completely different after your purchase they want you to log into a new gaming account on your console and share play the game who account am I adding to my console not happening not worth the risk

Scam

Paid and didn’t get the gift card don’t buy

Use Eneba Instead

I personally feel lately G2A’s becoming less and less reliable, it’s even more a gamble than usual to NOT get scammed or mislead meanwhile with Eneba I’ve been getting what I quite literally ask/search for.

Scam

Half of the sellers do not give refunds, and when I tried to get a refund my account was blocked.

SCAM ARTISTS

I was scammed and sold a banned account. The seller tried to deny the order even existed and closed the conversation. I sent proof to the G2A support team and they refuse to acknowledge the screenshots of proof and have closed my ticket. Don’t bother buying from these scammers, they’re all in on it.
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