Can’t even cancel
I can’t cancel it i did not mean to buy this and it won’t cancel it keeps charging me
Not reliable. Customer service is useless.
I purchased a 1 year subscription plan that stopped working after 3 months. I contacted the seller who ignored me. I contacted customer service and they reimbursed me.
Scam
Downloaded the app to use the APP15 discount code.. wouldn’t work. Then subscribed to newsletters for the 11% off code which is 4% less than the app first purchase one. The 11% one only works on codes up to $50… scam company
Scam and manipulated a minor
G2A Support,I am requesting an urgent investigation regarding a transaction involving my 13-year-old son and a seller who used G2A as part of the payment process. My son was attempting to purchase a pair of sunglasses from an online seller. Over a period of approximately five days, the seller repeatedly contacted my son and requested additional payments, stating that more money was needed in order for him to receive the item. The total amount paid was $189. 25, and my son never received the merchandise. In addition to the suspected fraudulent activity, the seller also sent inappropriate videos to my minor child during this interaction. We are extremely concerned that this individual may have intentionally targeted and taken advantage of a minor. We are requesting that G2A immediately investigate this seller/account, review the transaction history, and assist with recovering the funds if possible. We are also requesting that appropriate action be taken regarding this seller to prevent further harm to other users. I have already contact the authorities. Transaction details:Total amount paid: $189. 25Payment method: Apple PayWe have preserved evidence, including:Apple Pay payment recordsScreenshots of conversations with the sellerMessages requesting additional paymentsCopies of the inappropriate content sent by the sellerPlease advise us on the next steps and let us know where we should submit supporting documentation. Thank you for your immediate attention to this serious matter.
This email was sent and G2 support “completed” my ticket with no solution.
This email was sent and G2 support “completed” my ticket with no solution.
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Scammed
4 accounts and all were fraudulent accounts
It's a scam.
I got scammed twice. One time I was on hold, and the other went through. Avoid it at your own risk.
It’s good
Just pick the right sellers it’s the best way to get games if they have been on sale before
Scam!!!!
This site is a front for child trafficking. Don’t download!!!! They steal your information and money!!!! Don’t download
It’s a scam y’all don’t fall for it
It won’t let me get my refund
DONT DOWNLOAD
DONT BUY ANYTHING FROM THIS APP!!! They will steal your money and personal information!!!! Scam site and app!!!
Worst app do not use!
They sold me an account that didn’t even worked . The seller and developers did not want to help. You guys can take the money you guys didn’t want to refund and shove it up your aaa!!!
Customer service is non existent
I haven’t “gotten by order” yet from the seller because it was revealed after I purchased that it was an account and not a key which I did not want to - the chat bot is useless please sort it out
I was asking for a refund
So I bought a gift card and bought some wrapped up and it got cancelled so I was asking for a refund but these people have not gotten my refund and do not trust these people again
Card payment
Still waiting for my complete balance for a PlayStation card purchase.
Great way to get around town
I spent a lot of money on this app to get cheap steam games , I’ve only had a couple of issues with the sellers and not the app itself but they have been resolved , my only complaint is I wish us G2A plus members have a way to get our free key each month thru the app and not the actual website , other than that I absolutely love finding cheap cheap games to fuel my gaming addiction while spending pennie’s to the dollar and growing my steam game collection which is nearing 1900 games
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SCAM 0 Stars
DO NOT BUY FROM THIS WEBSITE! I PAID FOR SUNKENLAND AND RECEIVED AND EMAIL WITH A LINK THAT TOOK ME TO A WEBSITE WHERE IT GAVE ME A WHOLE NEW STEAM ACCOUNT AND PASSWORD. IN WHICH IT WANTED ME TO LOGIN INTO THE NEW ACCOUNT AND CHANGE THE EMAIL AND PASSWORD JUST TO GET THE CODE FOR THE KEY. THE STEPS THE WEBSITE GAVE TO GET THE KEY DIDNT WORK SO I MESSAGED THE SUPPORT TEAM JUST FOR THEM TO TELL ME ITS IN THE STEAM LIBRARY AND THEY DONT REFUND, then closed my support ticket with COMPLETED!
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PLEASE AVOID SCAM
Was giving multiple invalid keys. Customer service is horrible. Only thing they are good for is taking YOUR MONEY!!!
Stay Away
G2A is one of the worst marketplaces I’ve ever used. It took TWO WEEKS just to verify my account so I could receive a payout, then another 3 days sitting around waiting for “confirmation.” Absolutely ridiculous for a company handling digital transactions in 2026.
The fees are outrageous too. They nickel-and-dime you at every step, and on top of that the minimum payout amount is absurdly high, so they basically hold your money hostage unless you keep selling more.
The platform is also flooded with scammers, shady sellers, invalid keys, region-locked products that aren’t clearly labeled, and accounts/items that can get revoked later. Buyer and seller protection both feel weak unless you’re a massive account.
Support is painfully slow and refunds are a nightmare. The entire experience feels like a gray-market casino where you just hope you don’t get burned.
Avoid if you value your time, money, or sanity.
The fees are outrageous too. They nickel-and-dime you at every step, and on top of that the minimum payout amount is absurdly high, so they basically hold your money hostage unless you keep selling more.
The platform is also flooded with scammers, shady sellers, invalid keys, region-locked products that aren’t clearly labeled, and accounts/items that can get revoked later. Buyer and seller protection both feel weak unless you’re a massive account.
Support is painfully slow and refunds are a nightmare. The entire experience feels like a gray-market casino where you just hope you don’t get burned.
Avoid if you value your time, money, or sanity.
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Doesn’t stand behind their customers
I thought I was buying one thing and bought something else by accident. I contacted G2A and the seller within minutes. The Seller refused to give me a refund and G2A refused to get involved and protect me as a customer. I feel scammed. What the seller sold me I also found out goes against Xbox user policy and I could’ve been banned for even using it. They still did nothing. Use G2A at your own risk, but I recommend not using them at all.
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Best
Best place to get cheap steam games , Usually if steam has a sale on a game g2a has it even cheaper , my only complaint is I wish you can access your free monthly key through the app instead of going to the website but it’s a very small complaint
