Extremely Disappointing Experience With G2A !
I purchased what was advertised as a 12-month Spotify Premium subscription key from G2A. When I attempted to redeem my purchase, I was not provided with a normal activation code. Instead I received a message telling me to contact the seller through the G2A Support Hub.
The seller then asked me to provide my Spotify login details so that they could supposedly redeem the subscription on my behalf. I refused, quite reasonably, as I am absolutely not comfortable handing my personal account credentials to an unknown third-party seller. I requested a refund instead.
Rather than simply processing the refund, the seller repeatedly insisted that I give them my login details and assured me that “everything would be alright”. After I continued to refuse and requested my money back, I opened a complaint through G2A and also raised a dispute with Revolut, which I used to make the payment. I also left a negative review for the seller.
Things became even more concerning when I was told by the seller that I would only receive my money back if I removed the negative rating I had left. I took screenshots of the entire conversation because, at that point, I was seriously concerned about the legitimacy of the transaction and the seller’s behaviour.
And then today, I attempted to access my G2A account and discovered that my account had been permanently suspended.
I would absolutely NOT recommend G2A to anyone. I am incredibly disappointed and agitated that despite providing sufficient evidence of the transaction, the extortion messages on behalf of the seller etc. they still decided to side with scammers and suspend my account for rightfully demanding my money back due to a shady and downright suspicious seller and product !
The seller then asked me to provide my Spotify login details so that they could supposedly redeem the subscription on my behalf. I refused, quite reasonably, as I am absolutely not comfortable handing my personal account credentials to an unknown third-party seller. I requested a refund instead.
Rather than simply processing the refund, the seller repeatedly insisted that I give them my login details and assured me that “everything would be alright”. After I continued to refuse and requested my money back, I opened a complaint through G2A and also raised a dispute with Revolut, which I used to make the payment. I also left a negative review for the seller.
Things became even more concerning when I was told by the seller that I would only receive my money back if I removed the negative rating I had left. I took screenshots of the entire conversation because, at that point, I was seriously concerned about the legitimacy of the transaction and the seller’s behaviour.
And then today, I attempted to access my G2A account and discovered that my account had been permanently suspended.
I would absolutely NOT recommend G2A to anyone. I am incredibly disappointed and agitated that despite providing sufficient evidence of the transaction, the extortion messages on behalf of the seller etc. they still decided to side with scammers and suspend my account for rightfully demanding my money back due to a shady and downright suspicious seller and product !
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Too sketchy
I’ve used instant gaming and the process is completely different after your purchase they want you to log into a new gaming account on your console and share play the game who account am I adding to my console not happening not worth the risk
Scam
Paid and didn’t get the gift card don’t buy
Use Eneba Instead
I personally feel lately G2A’s becoming less and less reliable, it’s even more a gamble than usual to NOT get scammed or mislead meanwhile with Eneba I’ve been getting what I quite literally ask/search for.
Scam
Half of the sellers do not give refunds, and when I tried to get a refund my account was blocked.
SCAM ARTISTS
I was scammed and sold a banned account. The seller tried to deny the order even existed and closed the conversation. I sent proof to the G2A support team and they refuse to acknowledge the screenshots of proof and have closed my ticket. Don’t bother buying from these scammers, they’re all in on it.
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Apple sign in not working
Never received any emails, bummer
Can’t even cancel
I can’t cancel it i did not mean to buy this and it won’t cancel it keeps charging me
Not reliable. Customer service is useless.
I purchased a 1 year subscription plan that stopped working after 3 months. I contacted the seller who ignored me. I contacted customer service and they reimbursed me.
Scam
Downloaded the app to use the APP15 discount code.. wouldn’t work. Then subscribed to newsletters for the 11% off code which is 4% less than the app first purchase one. The 11% one only works on codes up to $50… scam company
Scam and manipulated a minor
G2A Support,I am requesting an urgent investigation regarding a transaction involving my 13-year-old son and a seller who used G2A as part of the payment process. My son was attempting to purchase a pair of sunglasses from an online seller. Over a period of approximately five days, the seller repeatedly contacted my son and requested additional payments, stating that more money was needed in order for him to receive the item. The total amount paid was $189. 25, and my son never received the merchandise. In addition to the suspected fraudulent activity, the seller also sent inappropriate videos to my minor child during this interaction. We are extremely concerned that this individual may have intentionally targeted and taken advantage of a minor. We are requesting that G2A immediately investigate this seller/account, review the transaction history, and assist with recovering the funds if possible. We are also requesting that appropriate action be taken regarding this seller to prevent further harm to other users. I have already contact the authorities. Transaction details:Total amount paid: $189. 25Payment method: Apple PayWe have preserved evidence, including:Apple Pay payment recordsScreenshots of conversations with the sellerMessages requesting additional paymentsCopies of the inappropriate content sent by the sellerPlease advise us on the next steps and let us know where we should submit supporting documentation. Thank you for your immediate attention to this serious matter.
This email was sent and G2 support “completed” my ticket with no solution.
This email was sent and G2 support “completed” my ticket with no solution.
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Scammed
4 accounts and all were fraudulent accounts
It's a scam.
I got scammed twice. One time I was on hold, and the other went through. Avoid it at your own risk.
It’s good
Just pick the right sellers it’s the best way to get games if they have been on sale before
Scam!!!!
This site is a front for child trafficking. Don’t download!!!! They steal your information and money!!!! Don’t download
It’s a scam y’all don’t fall for it
It won’t let me get my refund
DONT DOWNLOAD
DONT BUY ANYTHING FROM THIS APP!!! They will steal your money and personal information!!!! Scam site and app!!!
Worst app do not use!
They sold me an account that didn’t even worked . The seller and developers did not want to help. You guys can take the money you guys didn’t want to refund and shove it up your aaa!!!
Customer service is non existent
I haven’t “gotten by order” yet from the seller because it was revealed after I purchased that it was an account and not a key which I did not want to - the chat bot is useless please sort it out
I was asking for a refund
So I bought a gift card and bought some wrapped up and it got cancelled so I was asking for a refund but these people have not gotten my refund and do not trust these people again
