G2A Reviews: Is It Legit?

Customer Experience

Positive experience25.5% of reviews
Neutral5.9% of reviews
Negative experience68.6% of reviews

~ Based on 491 written reviews from the US App Store.

What users say about G2A

Is G2A Safe?

G2A appears safe based on user ratings. AppsHunter Safety Score for G2A is 93/100.

This assessment is based on 13,509 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 13,509 App Store ratings for G2A.

Is G2A Legit?

G2A appears to be a legitimate app. AppsHunter Legitimacy Score for G2A is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

Paid 100$ and they provided me with a used gift card. No respone from them.
Don’t buy from g2a

Account

I purchased an account on G2A and was scammed by the seller. The account did not match the product description. I contacted G2A Support, but I still haven’t received a fair resolution. I contacted them multiple times and provided all the evidence, including screenshots and the conversation with the seller, but I still haven’t received a refund or any compensation.
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Scammers

Many times I’ve purchased games without receiving anything and no support. Buy full price, receive instantly and with no worries!

i pay where code

where my code ????????

Practically got scammed

I waited around six days for the seller to respond and give me my money back but nothing, i opened a ticket and i was met with a verrryy helpful ai who told me to wait, i waited again and then i reopened the ticket to request a refund and then, nothing no ai response no support response, yes the app has good items but the support is useless and awful as its all ai chat bots who repeat the same stuff.
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Scam website

They allow scams they put mis information on the websites don’t fall for any random keys of chances to get

Garbage support

Support is non existent and when scammed good luck getting ur money back, sellers are not disciplined for scamming buyers

Shady practices

Be careful. This app is pretty shady and has zero customer support. Purchased a 12 month iptv login from this app and it worked for a short period of time and then the seller gave me a new login and password since it stopped working and it was a fake login. I gave a negative review and they refused to fix my issue unless i changed my review. Literally told me the only way they would give me an active log in was if i gave them a good rating. Yea no thanks. You can’t reach out to G2A customer service because it’s just a bot. So purchase at your own risk.
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I brought $100 Razer gold it’s all already been used by another person before they sent me the code

I contacted the seller no one responds to me yet bad app

Scammers

I Got Scam by this peoples ,I lost 100$ they never send me the code and they block me

Scam

A huge scam! Use steam instead to purchase games. Sellers send you keys that don’t work.

Scam

This platform is full of scammers and sellers with stolen accounts. Everything is not trustworthy and they make it near to impossible to get into contact with any support.

Rubbish

Rubbish

Scam

I purchased a digital game code for a popular PS5 game on 08/2026. I received the digital code a few minutes after but the code never worked. PSN did not recognize the code and kept giving an error.

I contacted customer service and they requested to provide photo evidence of the issue. 3.5 weeks later there was no resolution and I haven’t received a refund or any update.

I left a negative review on trustpilot and filed a complaint on the BBB website yesterday.

Today I received an email from G2A saying that my account was blocked and the decision will not be changed.

At the end, G2A kept my money for a digital code that never worked.

Be careful if you buy from G2A as your digital video game code may not work.
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BIG SCAM

horrible app, I got scammed when trying to buy a razor gold card, it said the numbers were already activated and when trying to talk to the seller I got 0 response and kicked off both the app and website so I can’t buy/return or contact the seller or do anything. 100% a waste of money and a BIG SCAM DO NOT RECOMMEND
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Platform supports Scam

The platform knows that some sellers are scamming their users and still keep them and don’t issue refunds for costumers

Definitely Do Not Buy Subscriptions from This Platform

I purchased three different subscriptions through G2A, and I had problems with all three.
You may ask, “Why did you buy three times?” The prices were affordable, and since I was on holiday, I wanted to watch something and pass the time. Each time, I thought, “This seller didn’t help me, but maybe I won’t have a problem with another one,” so I kept trying. But I deeply regret it.
My three-month Grok subscription was stopped after just one month. With my three-month YouTube subscription, I never even received the link and couldn’t log in at all. I bought a one-month Netflix subscription and was only able to use it for one week before it was stopped as well.
The sellers do not respond at all. Despite emailing G2A many times, they have neither refunded my money nor properly helped me.
Because the prices are low, you might think, “It’s cheap, so it’s not a big deal.” But after buying three supposedly cheap subscriptions, it became a significant amount of money for me. And just think how much money they can collect this way from people like you and me.
I seriously want to warn anyone considering buying a subscription from this platform: do not buy any subscriptions from here. I deeply regret it. I lost my money, and this has genuinely upset me.
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THEY HELP PEOPLE SCAM

YOU WONT GET ANYTHING OUT OF THEIR SUPPORT TEAM AND SCAMMERS HAVE RUINED THE SITE/APP. THE CUSTOMER SUPPORT IS AUTOMATED AND DOESNT HELP WHATSOEVER AND WHEN A REAL HUMAN IS SUPPOSED TO CONTACT YOU, YOU HAVE TO WAIT DAYS FOR A RESPONSE. THIS APP AND SITE BOTH NEED TO BE INVESTIGATED AND SHUT DOWN!!!!
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Payments don't work

I literally can't give you my money because the app keeps signing me out when trying to purchase

Thief’s

Make you add money to a wallet to make a purchase the charge you for holding your money if you add to much when there is no option to get your money back use it or even view your balance