Gaia Lens

Gaia Lens is Uteco's official app dedicated to remote technical assistance. Integrated with Gaia, Uteco's customer portal, it allows you to open tickets, receive support, and interact in real time with specialized technicians. With Gaia Lens, you can: - Access real-time technical assistance with Uteco specialists. - Perform remote diagnostics on machines. - Activate remote control of machines for direct intervention. - Use smartphones or smart glasses with AR to share images and data from the field. - Communicate via integrated chat with automatic simultaneous translation support. - Record support sessions for later reference. Gaia Lens extends the value of Gaia, offering operators an advanced tool to reduce machine downtime and improve the efficiency of maintenance and support interventions.