Gap User Reviews

Customer Experience

Positive experience71.5% of reviews
Neutral7.1% of reviews
Negative experience21.5% of reviews

~ Based on 354 written reviews from the US App Store.

What users say

Is Gap Safe?

Gap: Apparel, denim and more appears safe based on user ratings. AppsHunter Safety Score for Gap is 98/100.

This assessment is based on 384,834 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 384,834 App Store ratings for Gap.

Is Gap Legit?

Gap: Apparel, denim and more appears to be a legitimate app. AppsHunter Legitimacy Score for Gap is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ordering online

Easy, accurate, average time shipping. Will ship items separately if somethings are ready quicker than others.

Amazing collections

Awesome Quality

Toddler boy clothes

I love shopping with Gap.. they meet all of my shopping needs.

Best well made baby clothes

Been shopping since 1990, on my own children. Now I’m shopping for Grandchildren. Feel so blessed that I still can shop here for them

Love it so much every thing is so cute πŸ₯°

Very cute and beautiful clothes amazing 🀩

Good

Good

Add Factory Stores

It would be better if you could also shop Gap Factory.

Ropa de mujer

Me encantan la ropa Gap

Very laggy

The app is really irking me!! Every time I add an item to cart, it freezes and I have to start all over when searching through the categories.

Baby girl

Its amazing

Gap

Gap is so amazing it haves lovely clothes and more bling bling like my style I totally recommend gap

Service

Really good thank you

Favorite

Tried and true… shopper for 40 plus years

constantly freezes

it freezes and becomes unresponsive at the same spot every single time I scroll down a particular category

Great

Gap changed my life before I used to dress very plainly since wearing my lived in khakis I feel more comfortable and more confident than ever while entering my work I receive so many compliments from my gay friends saying that they look amazing on me I would recommend to anybody

The app is great for discounts

I will use the app even if I’m going into the store and they will honor the online price! App can get overloaded with a full cart.

I 🩷 GAP

Let me just start out by saying that probably 85% of my wardrobe is GAP. I find their clothing to be high quality. My oldest pair of GAP jeans are going on 10 years and still look great! I buy most of my son’s clothes from them as well.

Great sale on kids clothes.

So many cute items for summer and back to school!!!

Love these brands, Hate the App

I have never been motivated to write an App Review, but I am compelled to do so here because WHY is the GAP shopping app so bad? For years, I have experienced frequent slow processing on the is app when I do not experience such lag and slowness with competitor shopping apps like Target, Amazon, And others. What’s the deal GAP?
Show more

Repeated failures to deliver ordered products

I suspect Gap is wallowing in its return to popularity by failing to keep sufficient stock on hand to deliver. I deleted my app after two failed deliveries. If I have to wait a week to have Gap process an order to point of sending it into delivery system, I will use alternate fast fashion outlets. Shame on Gap for customer abuse!

I stopped purchasing from Gap for a decade-and-a-half, returning only when Gap aligned with interesting design entities. Mostly pleased with online purchases but with over an hour drive (if traffic cooperates to β€œlocal” store) online competence is critical. Gap failed.
Show more