Impossible to access
Been trying since October to open my so called free years subscription won via 02 .Always referred to a different email address . And now told they need voucher code that I don’t have any more.
Informative magazine for the enthusiastic gardener.
I enjoy the diversity of the magazine, many good tips and ideas from the many gardens covered. The competitions an added bonus. Had great success with the many packets of free seeds, especially sweet peas, lowering all summer and this year into late October. Es t gardening magazine. Bonus, my subscription is free via Lloyds Bank, to whom I will e eternally grateful.
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Customer service not good
I subscribed to the magazine I have the digital installed on my iPad I have tried unsuccessfully to rest the forgotten password cannot get a verification code via email nothing after several attempts I gave never had trouble with other digital magazine sadly on this occasions Garden answers cannot answer 🙄
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Response from developer
Hi monroe5417, we’re very sorry to hear about the trouble you’re experiencing with resetting your password and accessing your subscription. This shouldn’t be happening, and we’d like to help resolve it as quickly as possible. Please contact us directly at appsupport_uk@bauermedia.com with your details, and our support team will assist you promptly.
Opinion
All the answers you need.
Response from developer
Thank you very much for your positive feedback. We’re delighted to hear that you’re enjoying the app.
Great magazine
Took on holiday always good articles even better in the sun .
Response from developer
Thank you for your positive feedback! We appreciate your kind words and are very pleased that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you again!
