Don’t forget log in details
If you have forgotten what email you used to register, you are locked out and unable to re register due to already using the gas safe number
Kmp Ltd
My company has been using this app for years now it’s made my life so much easier it’s easy to use great company 10 out of 10 from me.
If your a gas engineer this app and this company are the best
If your a gas engineer this app and this company are the best
Great Job
Great app. Perfect for my iPhone 12 use this app every single day. Also the new commercial forms are what I've been waiting for. Awesome guys 😎
Gas checker review
Great app great customer service and support !
Software difficulties
Used this App for 8 years. A few bugs here and there. Latest one is. Cannot open App on my iPad with iOS 10.3 even when stating on all app details that it can. I think the team needs to address this. Their advice was for me to buy another iPad or just use my iPhone. Ok, so I resurrected my old iPhone 4 on iOS 7, it downloaded the App after it said the iOS was too old and could load an earlier version of the App. This contradicts what the tech helpline was saying. If I can run an iPhone 4 with iOS 7 with the App, how come my ipad won't run it? Anyone else had such issues? Mr disgruntled.
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AMAZING!!
I've been using this app since 2012 , I do hundreds of cp12's every year and it sends reminders to customers by email. I use it for all my invoices, warning notices and CP12’s. It has been amazing as I’m useless with paperwork! Everything is stored and if any issues the technical is amazing ( I just asked for my clients invoices for last tax year and they send a spread sheet! WOW!
I had 8 years on this app and the cost of around £10 per month is too cheap. I lost my phone last year and they simply back up all my 7 years to the new phone.
Best thing ever for Gas engineers.
I had 8 years on this app and the cost of around £10 per month is too cheap. I lost my phone last year and they simply back up all my 7 years to the new phone.
Best thing ever for Gas engineers.
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Latest update June 20
Now the app crashes instead of opening.
Finally opened after connecting ipad to internet but then started crashing again. Still waiting for an update to fix the last update.
Finally opened after connecting ipad to internet but then started crashing again. Still waiting for an update to fix the last update.
Can’t get past the make a profile picture bit
Updated and now can’t get past add a profile picture the cancel will not work and the x
Updated because I imported all info from a works I pad which is really slow
It imported all the files just no names and addresses of the properties
Which is no good if you want to renew a certificate
Will have to stick to the slow I pad it seems
Support does not seem to want to help with any questions
Not great 😫
Updated because I imported all info from a works I pad which is really slow
It imported all the files just no names and addresses of the properties
Which is no good if you want to renew a certificate
Will have to stick to the slow I pad it seems
Support does not seem to want to help with any questions
Not great 😫
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Faults since update
Worked great until update. Now can’t use. Hopefully bug will be fixed shortly
Used to be ok
After 5 years of using this app I’ve just moved to a different app. Massive price hike for a pro user compared to other apps, incorrect dates on certs making the them invalid which is picked up by the client which then looks unprofessional, very slow since last update, all these issues raised with customer support and still nothing done.
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Ok but not great
Customer service is ok on some issues but not everything.
Probs i have experienced after over 1000 invoices and 500 gas safety certificates....
-Limited invoicing text
-emails sent from the app always end up in my customers junk mail or returned as spam despite many attempts to resolve.
-Software saves multiple identical contacts for landlords with more than one property
-desktop figures never match the app figures
-software regularly gets corrupted files that mess with syncing and have to be solved by the developers
Contacts I have saved appear in my iOS contacts on my phone but can disappear from the app software
I have contacted customer service about all these issues and only some can be remedied.
Great for gas safety’s but don’t rely on it for your invoicing and accounts.
Probs i have experienced after over 1000 invoices and 500 gas safety certificates....
-Limited invoicing text
-emails sent from the app always end up in my customers junk mail or returned as spam despite many attempts to resolve.
-Software saves multiple identical contacts for landlords with more than one property
-desktop figures never match the app figures
-software regularly gets corrupted files that mess with syncing and have to be solved by the developers
Contacts I have saved appear in my iOS contacts on my phone but can disappear from the app software
I have contacted customer service about all these issues and only some can be remedied.
Great for gas safety’s but don’t rely on it for your invoicing and accounts.
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Needs fixing
Never known an app to crash so much while filling out jobs, really need to fix this. Makes doing 6 services in a row dreadful
Gary
Have had gas checker for 4 years had a problems today. Called today and problem sorted over phone great service
Crashing issues
Great app when it works but getting more unreliable as time goes on.
Sometimes app freezes me out and becomes unresponsive so I have to delete and re-download losing important information if not backed up!
Also if I search on the app for a quotation or invoice by name app just crashes, and closes!
And on my pc main hub when I try and look at invoices in accounts in the last month they are completely blank and say error.xero if I email a quote or receipt to customer it doesn’t send, so I am getting very fed up with unreliability when needed. I have emailed support but had no response! Seriously considering another alternative app
Sometimes app freezes me out and becomes unresponsive so I have to delete and re-download losing important information if not backed up!
Also if I search on the app for a quotation or invoice by name app just crashes, and closes!
And on my pc main hub when I try and look at invoices in accounts in the last month they are completely blank and say error.xero if I email a quote or receipt to customer it doesn’t send, so I am getting very fed up with unreliability when needed. I have emailed support but had no response! Seriously considering another alternative app
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General
Found this to be the best out there! Good value too...
Gas engineers must have this
Brilliant app for for gas safety’s and invoicing, been using it for 3-4 years now and never had a problem, if I have a query the team are on hand to sort it out, can’t speak highly enough of them, highly recommend going pro+, I started off lite for an extra £6-£7 you get access to every service. Keep up the good work guys and thanks for making my working day a lot easier.
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Poor customer service and support
I have been using this for 18 months or more and I have on numerous occasions emailed and contacted by phone customer service and support but they continue to fail to reply or deal with my request. I have sent over 2k invoices in my time using this app and still receive not just poor customer service and support but NO customer service and support again despite emailingand phone calls.
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Poor service
I have been using this app for many years but having been locked out and my account disappearing called in to a very rude customer service who promised a call back but never did avoid.
Gasman
Used this from new. Well worth the money and look forward to future additions
An update.
Still using and appreciating its simplicity
An update.
Still using and appreciating its simplicity
Good basic package but has big flaws
I’ve been using this software for a couple of years or so and it has been very useful but the last update still hasn’t addressed the problem with sending multiple pdf attachments and I’m losing time using this now.
I find the layout of the app much better than other ones that are available and filling out certificates and renewing them is straightforward and quick.
The desktop site is not very well planned and I don’t bother with it much. The page needs to reload too often, you can’t send multiple pdfs from the desktop site without downloading them individually which makes cloud storage redundant and the reminders don’t work very well and it shows outstanding jobs for jobs I’ve already done.
3 stars... I think it’s more usable on site and easier to navigate than other apps I’ve tried but will they manage to sort the multiple pdf issue before I jump ship... who knows?
I find the layout of the app much better than other ones that are available and filling out certificates and renewing them is straightforward and quick.
The desktop site is not very well planned and I don’t bother with it much. The page needs to reload too often, you can’t send multiple pdfs from the desktop site without downloading them individually which makes cloud storage redundant and the reminders don’t work very well and it shows outstanding jobs for jobs I’ve already done.
3 stars... I think it’s more usable on site and easier to navigate than other apps I’ve tried but will they manage to sort the multiple pdf issue before I jump ship... who knows?
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