Gatewise Multifamily Reviews: Is It Legit?

Customer Experience

Positive experience25.3% of reviews
Neutral17.4% of reviews
Negative experience57.3% of reviews

~ Based on 178 written reviews from the US App Store.

What users say about Gatewise Multifamily

Is Gatewise Multifamily Safe?

Not enough ratings yet to assess Gatewise Multifamily.

Is Gatewise Multifamily Legit?

Gatewise Multifamily-Access appears to be a legitimate app. AppsHunter Legitimacy Score for Gatewise Multifamily is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Music app doesn’t work with Gatewise opened???

Please fix the app so I can listen to music while I try to open my gate

WatchOS connectivity

I’ve run into no issues opening my community gate or doors. The app is simple to navigate and pretty straightforward. However, a recommendation I have is to include watchOS comparability. I like to go on runs without my phone, but since my only way to get back into my building is through the app, I am forced to bring my phone with me. WatchOS comparability would help immensely with this problem.
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Response from developer

Thank you so much for the kind words! We’re happy to hear that opening your gates and doors has been a smooth experience. We’d love to see more Apple Watch functionality too! While we don’t currently have a dedicated Apple Watch app, you can already use Siri from your Apple Watch to open your gate. We really appreciate your suggestion and hope this helps make your phone-free runs a little easier!

Barely Functioning Slop

To the developers and leadership; this is a door opening app. You are NOT that girl stop trying to be one. Stop redoing the whole UI every 2-3 years without any user testing (plot twist it still barely functions). Please make the app open in a reasonable amount of time and have it send the signal faster than the full length of a red light. If you're doubling down on this new UI at least make it consistently usable, editable, and most importantly readable; every single door name is cut off and therefore completely unidentifiable because god forbid someone use 'wrap text'
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Response from developer

Thank you for taking the time to share such detailed feedback with us. We understand how frustrating it can be when all you need is to open a door quickly and the app doesn’t work as smoothly as expected. We hear your concerns about loading times, responsiveness, and door names being difficult to read, and we know how much these things matter in everyday use. We truly appreciate your honesty and will share your feedback with our team as we continue working to make the app more reliable and user-friendly.

Worked better before last few updates.

Newer updates as of 18OCT26 are annoying.
Not only do I need to enter my phone number I have to wait for a confirmation number to send then I’ll have access to the gate button.
The other night I did all the steps then the app wouldn’t load and I was stuck outside my complex at 1am. Said I required internet connection when I already did.
Let me sign in ONCE please. I do appreciate the dark mode for that is 1 star.
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Response from developer

We’re sorry you had this experience, especially being stuck outside your complex at 1 AM. We understand how frustrating it is to go through the sign-in process every time you need to open your gate. Our team is working on improving the app, and we appreciate your patience and honest feedback. We’re glad you’re enjoying dark mode, and we hope to provide a smoother experience overall! Please message us at support@gatewise.com for further assistance.

Helpful Widget Gone

Pulling this app up while driving is dangerous, but necessary. That is why an easily accessible widget is critical. Please bring back this functionality. Also, you misspelled “experience” ;)

New update

This app was never the best but worked. Now with the new update I have to enter my information in every time I want to enter/exit my complex. It’s frustrating and annoying.

New update fail

Please just revert the app.

Bring the the option to silence the sound effects

Bring back the option to silence the sound effects

Latest update is horrendous

Whoever worked on and approved This latest update needs to be fired. This app is forcing me to sign in every single time I need to open my gate not only is it doing that, but every time I open the app, it completely shuts off any audio that I have playing on my phone plus there’s no widget or hey Siri options even though there’s a hey Siri option in the app settings. when you actually try to use it, Siri responds with the customization setting doesn’t work. Great job on updating an app that was “perfectly fine” *sarcasm* but functional to an useless annoyance.
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Response from developer

Thank you for sharing your feedback! We’ve released an update addressing the login/logout issue. Please update to the latest app version and let us know how it works for you. Our team is also actively working on restoring the widget and Siri functionality. If you need any assistance, feel free to contact us at support@gatewise.com. We’re here to help!

Logging in

This new update requires you to log in EVERY TIME you want to open a gate. It's really irritating and I've yet to figure out how to fix it.

Not working for iPhone.

Why isn’t this working for my iPhone ?????? It’s been like this since the newest update and logo change. What is going on

Update has ruined the app

After the latest update, the app is practically unusable - it logs me out every single time I try to open any of the doors or gates. This was not an issue before, please fix it!!

Bring back widgets!

I love the new look and functionality with Siri. With that being said, we need the widget back! It made the experience so much smoother.

The user session is not saved

This new update does not save the user’s session, after a few hours the user is automatically logged off

Terrible update

This new update is terrible. The older version was so much more reliable and less glitchy than this new version. This version keeps signing me out making me have to sign in to use it while I’m driving. I don’t care if it’s a “security issue” as to why it signs me out. I hate it. If there was another app to use I’d use it. Whoever did this new design ought to be embarrassed and ashamed and should strive to fix it
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Why?!?

With app installed, you can no longer just call someone in your contacts. No, the app inserts itself into the contacts list so that for Every phone call you attempt to make your u will have to choose to you the phone over this app! Unnecessary and extremely frustrating. Bluetooth in the vehicle will not work until you stop and choose the Phone to make a phone call. In short , the app renders the technology built into your phone useless.
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Mostly doesn’t work

Opening my apartment gate and especially the series shortcut work about 25% of the time. Often have to wait close the app once or twice.

I also hate the loud alarm that sounds every time you open up the gate specially bad if you’re listening to music. It’s super loud.

Unwanted permissions access

I’ve had this app for accessibility reasons to my apartment complex ,primarily for opening gate entrances. It randomly auto-syncs to all ur contact info without the options to un-sync. It left me unable to FaceTime people one point and came up as the replacement to Apple FaceTime. After contacting a tech member it was not resolved and to be frank they said there was nothing they could do. This app had access to permissions that aren’t listed on the app and you have no way of knowing. It’s breach of privacy simply put.
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Replacing a working system (key fob) with a janky app

Property management forced everyone to switch to this app and removed the key fobs we use for access. It’s been about 6 weeks and there’s already system wide failures where no person can open any gate.

The app has a massive amount of 1 star reviews for a reason.

CARPLAY OR APPLE WATCH PLEASE

PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE
i need this to have a carplay or apple watch app to easily access my community