GATRA GO User Reviews

Name: GATRA GO
Rating: 4.7 (129 reviews)

GATRA GO

Spare Labs Inc.

✈️ Travel

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Amazing public transit!

It takes you right from your home to work or wherever you need to go! Always with fast and friendly service!

CadetLana

4 months ago

Great service!

Amazing service, love Janis, please expand to Sharon PLEASE

yumm concrete

4 months ago

Response from developer

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app. If there’s ever anything we can help with or improve, feel free to contact us at .support@spare.com

Very useful

Good pricing and helps a lot with getting around just wish that the coverage area for Plymouth was extended to also include the Kingston MBTA commuter rail station

anonymous18241245

7 months ago

App need of some serious bug fixes.

Love this app, but man just started having this problem where I get randomly logged out and it’s very annoying especially when I’m trying to see how close my ride is, and it forced me to put my number which is obviously fine but for whatever reason it’s stuck on the Russian flag and thinks my number is a Russian number which it is most definitely not lol. Wouldn’t let me change it to the US, which is where I currently live. But yeah those are my only two problems with it. Anyways I hope it can get fixed.

spaceboogers

7 months ago

Response from developer

Thank you for your feedback! We really appreciate you taking the time to share your thoughts. If you have suggestions or need help using a specific feature, feel free to reach out to us at support@spare.com — we’re always here to help and constantly working to improve.

A confused app

This is a the worst public transportation app I have ever used. First off it has access to my location and for no reason at all when I try and enter a location, it will start me all the way out at Dallas, Texas. I live in Plymouth Massachusetts, so there should be no reason that it’s putting me in Dallas when it has my location. Two it will log me out for no reason at all. It will log me out about every 2 to 3 minutes, and because they don’t let you use a password you have to verify it. I can only get a code every five minutes so that means I have to wait two minutes to log back in or to get another code. This has been going on for the past 3 months and nothing has helped no one else experiences this but me and it’s extremely infuriating. If I could get away with it I would never use this app again but unfortunately I don’t have that privilege.

AlexKat.

10 months ago

Response from developer

We’re sorry to hear about your experience. We’d love to help you directly—please reach out to our support team at support@spare.com so we can assist you right away.

Trash!!!

Broken service! Cancel my rides for NO REASON. SIGNING ME OUT FOR NO REASON.

AndyVideoGamer

a year ago

What Service is This?

What is GATRA's service running on? String? Trash? Broken wires? They cancel my rides for NO REASON!!! Deciding to PICK ME UP AN HOUR!!! You people at GATRA should be ashamed of yourselves!!! There are NO EXCUSES for not respecting my pickup and dropoff times!!! Full shame on everybody at GATRA!!! This is the cheapest Uber everyone talks about? It's definitely the worst Uber for such a small fee. You people at GATRA should be ashamed of yourselves!!! Big time!!! Get new drivers, get more busses, and stop being 1 hour late!!!

AndyVideoGamer

2 years ago

Mid

Very difficult to use but good otherwise.

Holy Double You

2 years ago

Brainless trash

I use GATRA GO to get to work, but now it decides to drop me A LOT LATER. YOU GUYS ARE SO STUPID!!! YOU IDIOTS JUST WANT ME TO GET TO WORK LATE!!! CLEAR THE STUPID TRASH OUT OF YOUR BRAINS, AND DO EVERYTHING RIGHT!!! MIDDLE FINGERS AT YOUR STUPID FACES, AND PUNCHES IN YOUR DUMB FACES!!!

AndyVideoGamer

3 years ago

Response from developer

Hi Andy We’re truly sorry to hear about your experience with GATRA GO. We understand how frustrating it can be when things don’t go as planned, especially when it affects your daily routine. We would appreciate it if you could provide more details about your issue through Support@sparelabs.com. This will help us understand the problem better and work towards a resolution.

Brainless trash

Cheapest Uber filled with trash. Always late to pick me up, especially after booking in advance.

AndyVideoGamer

3 years ago

Amazing

I’m 14 and me and my friends always take this bus. It is always on time and it is honestly so great and has made our summer amazing. George always goes above and beyond and is so kind to us every time. Thank you Gatra!!!!!!!!

Catlover22315