Bad guidance
They send 3 emails insisting you have to download the app to download the tickets. The app does not give you any option to download tickets nor does it show them anywhere. I assume I will get my tickets in person?
Не скачивайте!
Самое хреновое приложение что я видел в AppStore. Так и не получилось скачать билеты. Просто возьмите их в кассе и не парьтесь с установкой. Толку от неё ноль.
Why do I need an app to use my tickets?
Why can’t they just email the tickets like everywhere else does? I like the OPTION of an app, sure, but for entry tickets I already paid (and paid A LOT) for?
Unnecessary app
You shouldn’t be required to download an app to scan tickets that could just be an emailed pdf
Should not have to download an app to access tickets
Should not have to download an app to access tickets
Massively intrusive app
Wants access to everything. This download is purely for the organization, not for you. Developers and owners with no respect.
Useless audio guide
Audio guide doesn’t play when phone is locked. The result - me wandering around the Casa Batlo making sure my phone doesn’t accidentally lock.
This app sucks…
Developers seriously need to work on this. The app is how you access your tickets - but you can’t access them offline - and how you use the app to listen to the audio guide. But the audio guide doesn’t even work if you lock your phone or try and do something else (like check messages) at the same time. It’ll automatically pause the audio tour. Lame!!! Fix this garbage.
Show more
what
why in god’s name can you not close the app while listening to the audios 😭
Sucks
Audio guide did not work. So what’s the point?
Gross nonsense
For an experience that’s already hugely overpriced (the building is wonderful but the leeches running it now have nothing to do with that), having to download a stupid app is insult on top of injury. Unfortunately this experience of incredible art from over a century ago is bogged down by so much modern techno-slop and incessant opportunities to suck more money out of the customer
Oh plus why do they get to call it Gaudí app when it’s just Casa Batlló also Palau Güell is 15€ to visit and only 5€ with the guide for the modernism route discount pack!!
Oh plus why do they get to call it Gaudí app when it’s just Casa Batlló also Palau Güell is 15€ to visit and only 5€ with the guide for the modernism route discount pack!!
Show more
Pointless
Required to download app just to access purchases tickets. The app requests a lot of data access, like location and tracking across apps. Obviously a forced data grab.
Waste of time!
Waste of time, full of expensive souvenirs, uninteresting views, and crowded.
App is whatever
App is whatever
Great except for…
Bro I wanted to use my points to get things but you have to spend 50 euro at least to get the things but the rest of the app was okay ish. 😭 :(
Waste of time
While I was on line with my family the employees encourage me to download this app for an audio tour. I never heard of that before but I didn’t question it. I go to the App Store and download it and it apparently takes almost an hour to download. Why? I thought this was supposed to be an audio tour, what am I downloading that takes an hour? I Decided to look over the reviews for an answer and found nothing but horrible reviews. So I canceled the download. Turns out I didn’t even need the app because they gave you an audio device to listen to anyway. What was the point of telling me to download the app? But I gotta say the reviews were probably the funniest I’ve ever read in my life. 10/10 reviews. My family and I were cracking up on line reading them.
Show more
Scam
In my honest opinion, this app is a tourist scam
Great architecture, garbage app logic
Apparently, in 2026, looking at a building requires more technical support than a mainframe. Forced to download a proprietary app just to show a QR code for a ticket I already bought? Check.
But the real "genius" is the registration logic. The app lets you sign up with any email, but if it doesn't perfectly match your purchase email, it has a total meltdown. Instead of a helpful "Hey, your emails don’t match" prompt, it gives you a mini-heart attack by claiming "Your purchase ticket info is not there." Nothing says "vacation vibes" like the app gaslighting you into thinking your tickets disappeared because the developers couldn't handle basic validation. If you’re going to force a download, at least make sure the code can map two identical strings. Total disaster.
But the real "genius" is the registration logic. The app lets you sign up with any email, but if it doesn't perfectly match your purchase email, it has a total meltdown. Instead of a helpful "Hey, your emails don’t match" prompt, it gives you a mini-heart attack by claiming "Your purchase ticket info is not there." Nothing says "vacation vibes" like the app gaslighting you into thinking your tickets disappeared because the developers couldn't handle basic validation. If you’re going to force a download, at least make sure the code can map two identical strings. Total disaster.
Show more
Dark patterns
App full of dark patterns to make you pay more
Use a temporary email
Awful gamified app is one big ad and data mine. Awful to have to download an app and enter personal info to take an audio tour
Annoying
Af
