Terrible customer service
I have been trying to get help with this solar trail camera, but customer support has been extremely frustrating. Every time I contact them, they tell me to restart the device. I have already done that, and it did not fix the issue. When I try to explain this, they immediately disconnect the chat. I have to start a new chat and explain everything again, only to receive the same response. Restarting is basic troubleshooting, but support should offer additional solutions when it does not work. They should also remain in the chat longer than it takes to hit enter to ensure the issue is actually resolved. Instead, they repeatedly give the same advice and disconnect before helping. This has been a very disappointing experience.
Show more
RRYCn718
Good resolution, horrible app!
I have 4 of these cameras and I use them for hunting. Because of that I change the cameras location quite a bit. When you first connect to the camera you have an option to highlight motion detection areas, like most cameras. Unfortunately if you move the camera you cannot change the detection areas. So if you blocked out where a limb was moving before, you may be blocking out the line of sight that the animal you’re hunting is walking down. I’ve reached out to support and they tell me that there is no fix. I pay 20$ a month = 80$ and I cannot change the detection settings rendering these cameras useless. Good resolution, horrible app and support.
Show more
Ddoty56
Everything as a whole
This app sucks, camera won’t even connect and I literally gave it a day to do so. I feel duped 😠
SSsg solo
It talks
Don’t buy it has a loud women’s voice when connecting to 4g
KKdunne69
SCAM
Do Not Use
GSGazing is a scam!
