Possibly the worst app I’ve ever used
This app is completely useless.
Terrible
This app would be great if the employees at GB actually did their job.
No information is ever put into this thing by anyone. It’s not very intuitive when it comes to user input. No one ever answers their phone or email(s). This company [GB] and this app are absolute trash.
No information is ever put into this thing by anyone. It’s not very intuitive when it comes to user input. No one ever answers their phone or email(s). This company [GB] and this app are absolute trash.
I mean it’s the only app they got
So, the app doesn’t remember you ever. I have to go thru too much to just log in. On top of that, the direct deposit takes two days after it says it’s there so dont do it. The mail checks came in faster and sometimes early. The direct deposit says it went in on Thursday today is Saturday and all my bills are late. Thank you(sarcasm).
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Didn’t work
My case number and my social security number didn’t work to get me any info
Ridiculous
Ridiculous. That is all.
You can’t put the app on your Home Screen?
I don’t get it to log in now you have to go to Apple to log in to open the GB app? Instead of finding it on you Home Screen to push the app picture? Don’t like it one bit!
Does not work
Been trying to log in for over a week and says doesn’t recognize my account.
Makes things harder
Does not let me select anything at all it just takes me back to the Home Screen.
No logins
I give it one star because I cannot login, all day with tech-support email screenshot I did everything they told me to do and I still cannot login
App access not verified/grantes
I would give this app 0 stars, if I could. I am not able to access my account because my husband’s email (at the time
of his death 10 years ago) no longer exists. I can give his social security number, date of birth, death certificate and postal code. But for some
reason it’s an outdated (and non-existent email address) that is preventing me access. Customer service claims that the HIPAA law mandates that my husband’s email
address from 2015 must be registered for logging on. Seriously?!! Personally, I think this is just an incompetent and awful app design…
of his death 10 years ago) no longer exists. I can give his social security number, date of birth, death certificate and postal code. But for some
reason it’s an outdated (and non-existent email address) that is preventing me access. Customer service claims that the HIPAA law mandates that my husband’s email
address from 2015 must be registered for logging on. Seriously?!! Personally, I think this is just an incompetent and awful app design…
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Not working
Works just like my adjuster poorly can’t even log in takes forever just loading like why
Exhausted
Is this real? Have never been able to find anything
Direct deposit
Been using this app since December of last year signed up for my direct deposit over a month ago still same process every time I call email always I will have somebody get back to you. It’s like getting a runaround to get direct deposit to take a whole week and so for come, so I don’t understand why the direct deposit is not moving faster when it says 5 to 7 business days on the app and that’s a lie i
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COMPLETELY UN-usable, garbage app
This app does NOT work AT ALL if you DON’T have a back button. On all android phones, a back button is implemented on the bottom of the screen that works on any app. On all iPhones however, the app positions the back button UNDER the time making IMPOSSIBLE to go back once you’re on ANY page. To go back even ONE page, you have to ENTIRELY close the application and then restart it from scratch. This causes you to log in from the beginning and start over whatever you were doing with NO save option. Even if you pull the screen “down” with reachability, you’re STILL UNABLE to go back. This is THE WORST APP EVER! ESPECIALLY considering you NEED it for medical reasons. ANYTHING would be better than this. All they had to do was make all of their buttons accessible and ACTUALLY work but they literally can’t even do the bare minimum.
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It’s 2024 who has checks?
It forces you to setup direct deposit by taking a picture of your check voided? I haven’t had a check book in a decade. I have a direct deposit form. I know my routing number and bank account number to 6 different bank accounts I have.
The app doesn’t save your password and has buttons behind the click and battery on my iPhone 16 pro max
The app doesn’t save your password and has buttons behind the click and battery on my iPhone 16 pro max
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Trash company and all
The app is as great as the company which isn’t great at all. It doesn’t work.
🤔
I Login on app and my claim has been removed I contact them Thur email and get a call from a +91 number out of India saying that the company I worked at has opt out of the app so that’s why the claim is not showing something don’t seem right 🤔🤔
You really need to work on this app
The app has worked, but it is only good for checking your pay, and viewing your medical cards, that’s it. It would be great if there was info in the other pages and if the other pages would let you enter your data. Additionally, it showed my adjuster’s name, but she wasn’t my adjuster until I went through like 8 others. Not sure what is going on with their staffing but it does not reflect correctly in the app.
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Lack of information
This app would be great if they told you upfront direct deposits take 7 businesses days to set up. I have currently been off work for almost 3 weeks without a dime evening though my checks have been sent they are currently just sitting there when I could have had a check mailed way quicker I do no recommend for anyone that works for a living because as of now my water will be shut off the day before Thanksgiving and we don’t have food.
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worst app ever used
it just does not work, freezes up, cant create appointments, dates are allowed inly 3 days to enter in system
