App is useless
Joined the gym online a few days ago so was advised to download the app so I can make bookings etc but when I go to the app to register it takes me to the page to sign up and pay for a membership when I’ve already paid and signed up days ago, all I want is to register so I can log in but it doesn’t recognise my registered email address or membership and keeps bouncing me back to signing up for a new membership. This app looks about 20 years old and needs updating pronto
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Worst app ever
Incredibly frustrating app, as keep getting the wrong things happening and being logged out constantly and then things saying I have something in my basket that I’ve not put in and the basket being empty! Please please improve!
Worst app ever
This app is possibly the worst I have ever come across, possibly built by primary school kids. Terrible
Useless
The website tells you to use the app to book activities but you can’t do anything
App
The App is poor
The app doesn’t work
I can’t load bookings and nobody answers the phone if you call
Useless App
The new app doesn’t allow me
To book any classes. This is so frustrating as I am a regular member and keep
Missing out 🤬🤬
To book any classes. This is so frustrating as I am a regular member and keep
Missing out 🤬🤬
Does not work on iOS apple
Can’t log in or book anything
App is very cumbersome and doesn’t work
Pretty bad start to my membership!
I haven’t even attended my fist visit to the leisure centre yet and I’m trying to cancel a sauna session before the cancellation deadline but system keeps logging me off as soon as I press the cancel booking button. As I write this review, I’m 12 minutes away from the deadline and I cannot cancel the booking. It’s like they’re deliberately trying to make it as difficult as possible so they can charge the £5.50 non attendance penalty.
Shockingly shoddy App!
I haven’t even attended my fist visit to the leisure centre yet and I’m trying to cancel a sauna session before the cancellation deadline but system keeps logging me off as soon as I press the cancel booking button. As I write this review, I’m 12 minutes away from the deadline and I cannot cancel the booking. It’s like they’re deliberately trying to make it as difficult as possible so they can charge the £5.50 non attendance penalty.
Shockingly shoddy App!
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Terrible
If I could give 0 stars I would. Logs you out every time you try to book something.
Never remembers email even though you tick the box. Need to tear it up and start again.
Never remembers email even though you tick the box. Need to tear it up and start again.
Rk
I am new app user and registering is a task. Not a very clear navigation.
Disappointing
The old app/website was much better to use on a phone.
Everything you need in one place
So good to have everything in one place- being able to book all my activities, see timetables with ease & access MyZone, boditrax etc- game changer!👏🏽👏🏽👏🏽
