Has gotten very slow, almost unusable
I used to use this app a lot. It's great for discounts on lots of useful goods and services, but lately it's been stuck on the loading screen. Restarting doesn't help. I'm about to give up using altogether.
Love it
The best app for discounted gift card very trustworthy
Glitchy; more problems purchasing cards than it’s worth
I have so many problems purchasing gift cards. Constantly getting error messages. Not to mention how many cards I’ve purchased and found out those cards have a $0 balance. Let’s not talk about the outrageous platform fees for cards. It’ll say 24.1% off but after platform fees, half of that savings is taken away. Such a waste
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Crazy FEEs now
They upped the Fees like crazy.
So Slow & Clunky
I loved Raise but ever since GCX took over the app became so painfully slow and clunky. I have to force close to get any change to populate and scrolling/buying feels like it’s running windows 98. Plus the new fee on top of existing fees just adds insult to injury.
Last version so slow
Unfortunately the last version whenever you try to add more than one gift card it is very slow and buggy
Haven’t sent me money
Sold a GC three weeks ago and haven’t received my money. No way to speak to a human. Their phone has been disconnected. Chat it is worthless, nobody return the ‘escalation’
Gift cards are great, app is finicky
After they started charging the “platform fee”, I thought the app would get better. Somehow, it’s worse.
Purchased gift cards are slow to load.
I used to be able to buy a gift card, pull down on the home page to refresh, and my gift cards would be there. Now, I have to go to the orders page, log in, and only then will the new gift cards appear.
When shopping for a gift card, you have to scroll slowly. Otherwise, the app will start to lag. Say I’m looking for a $20 gift card. I filter for $25 or less, sort the gift cards by amount, and start scrolling. If there are a ton of $25 gift cards, I want to scroll fast until I get to the 20’s. But I’m not allowed to. I must scroll slowly, or the app will crash.
Purchased gift cards are slow to load.
I used to be able to buy a gift card, pull down on the home page to refresh, and my gift cards would be there. Now, I have to go to the orders page, log in, and only then will the new gift cards appear.
When shopping for a gift card, you have to scroll slowly. Otherwise, the app will start to lag. Say I’m looking for a $20 gift card. I filter for $25 or less, sort the gift cards by amount, and start scrolling. If there are a ton of $25 gift cards, I want to scroll fast until I get to the 20’s. But I’m not allowed to. I must scroll slowly, or the app will crash.
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Stay Away!
I've been a member of this site since 2018 and up until today I haven't had any major issues. Now today I purchased a gift card and when I went to use it, was told the card had already been redeemed. I immediately contacted their support, as it had been minutes since I purchased the card and their response was that I had to get confirmation from the merchant that I didn't redeem the gift card, despite their 90-Day Money Back Guarantee. Do not risk your money with this company and their fraud.
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Stay away from this app
I’d like give 0 stars be careful with this app they still you money in your face I bought a cinema card in discount and guess what. The card have not funds I was trying to contact with support and they have stupid IA robot answer you and it repeat the same again and again. It doesn’t resolve any problems just say escalate the situation. And never answer me back anymore I have to open the dispute with my bank to recovery my money it take 45 days so guys don’t buy any cards from this app they are scam.
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gift cards stolen by GCX
Haven't been able to use the app for 3 months. Trying to log in to app gets the account locked. Try to log into web still locked. Try to reset password does nothing. Support accuses me of jailbreaking a device that isn't jail-breakable. Haven't been able to make purchases for 3 months and accused of security violations DURING THE THREE MONTHS I CAN'T USE THE APP. App is inaccessible, including all gift cards entered manually into "My Cards" manager/storage per suggestion of the app. Got tired of dealing with support and still getting repeatedly locked out, so started fresh account on different device, and then THAT ONE got shut down because you're only allowed "1" account. Yeah, it's not usable. That's exactly why I made a new one. 5 years using GCX/Raise at least, hundreds and hundreds of purchases of thousands(?) of dollars. Hundreds(?) more (external purchases) lost in the card manager when they lock the account because apparently 3 months of not being able to use the app is considered a serious security violation.
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Can’t login
It won’t allow me to login. Keeps saying session is expired.
Dishonest pricing
I love the app. I love saving money. However, they don’t include the fee in the price and discount they show. They add the fee after. They should include this in the price and the discount percentage should reflect it.
Gone down hill
GCX has really gone down hill. I can’t purchase a card. It says contact support. I initiate chat. It says I need to go to the website, not the app. I go to the website, it says I will be contacted within 24 hrs. No one ever contacts me!
Buyer Beware: Misleading "90-Day Guarantee" and Zero Accountability
Avoid GCX. I bought a gift card that had a $0 balance from day one. I never used it. When I opened a support ticket, they completely refused to help, closed my request, and shifted the burden of proof onto me. They are actually forcing me to contact the merchant myself to do their investigative work. Their "90-Day Money-Back Guarantee" is a joke. Terrible buyer protection and zero accountability.
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Bucks Saver
Really useful if you are looking to save your hard earned money
Slow
Slow app, takes forever to load and search for gift cards.
Ruined by Private Equity
GCX was a great way to save money through gift cards until it was recently purchased by a private equity company. Now the discounts are much smaller and they add a “buyer protection fee” that didn’t exist before them which significantly reduces any remaining discount you were getting.
Unable to add gift cards
I’ve been using this since the time of ‘Raise’, for more than 10 years and this app has been going downhill. When I open the app, it takes forever to load. The app is not letting me add new gift cards. When I got to My Cards > Add a card, I’m unable to click on a card, the keyboard just doesn’t work and won’t allow me to add a new card. I’m using an iPhone 17 pro. Please fix it, I want to continue using the app, but if not, I’ll have to look for alternatives.
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Always There and Trusted
I’ve been using GCX since they were “Raise” and have always been a great way to save on purchases. Even helped me save a few dollars with some in-store purchases when I was a few dollars short. One example, I bought a few gift cards to save a few dollars and make up the difference. I got a Colombia coat while it was on sale which would’ve end by time I got my next paycheck. The cashier was surprised to say the least.
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