Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
The Global Desk (GDesk) is a help desk system and customer service solution that simplifies customer service for your team internally and externally.
The GDesk app routes service tickets to relevant departments by assigning tickets, escalating tickets, and sending notifications. It helps the field agents to systematically keeping track of the tickets, monitoring tickets' history and recording the agents' response time and feedback.
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What's New in GDesk
1.0.2
November 13, 2020
Thank you for using GDesk app! To make our app more user friendly and up-to-date, we constantly revise the app for better user experience. In this release, we are introducing the below features: - Bug fixes and performance improvements.
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