Generac PWRview User Reviews

Generac PWRview
Generac PWRview
Neurio Technology Inc.

Customer Experience

Positive experience34.9% of reviews
Neutral17.8% of reviews
Negative experience47.3% of reviews

~ Based on 146 written reviews from the US App Store.

What users say

Is Generac PWRview Safe?

Generac PWRview appears mostly safe based on user ratings. AppsHunter Safety Score for Generac PWRview is 84/100.

This assessment is based on 1,897 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.1% of ratings point to a safe experience
6.5% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 1,897 App Store ratings for Generac PWRview.

Is Generac PWRview Legit?

Generac PWRview appears to be a legitimate app. AppsHunter Legitimacy Score for Generac PWRview is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App never works

9/10 times the live feed never works. Need to be able to set our own schedules through the app especially with these peek hour charges. I need my system to function for me

Not impressed

I’m brand new user and so far I’ve had to delete the app twice and reinstall in order to display information. Definitely not the experience I was hoping for as a new solar owner.

Sometimes Reliable

This app works most of the time. But sometimes I do not know what happens but it goes off into the abyss. Really don’t know if it has a mind of its own .

App won’t open

Application was working fine and I guess they did an update a day or so ago and now can’t get into the app at all!?!

Muy buena

Buena

PWRview

Performance

App Will Not Load

Good app normally, but it now will not load at all. I like all of the functionality of the app, but it won’t load, what is the point?

Great product

We have had this system for over 5 years. Besides a few PV link issues we love our system. Generac Customer service is fantastic.

Not Accurate

System is connected to internet, but data is incorrect.

Needs improvement

It should include, in the solar production section, not only the kWh graph but also a kW chart. It should have a live vitals section where the grid voltage recorded by the inverter is visible, also shown in the app and logged. This information is very useful to assure proper operation of the system and a good starting base in case of troubleshooting.
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Fantastic investment

This is perfect to see how well my solar is working for me!

Solar panels output right on.

I love the fact that you know how much output you’re using on your house. Everybody should have this to know what they’re using on Energy.

Doesn’t allow me to continue with current setup

When are you going to send me a phone that this will work on? The app worked just fine, for me, until you updated it and now it requires IOS 16. My iPhone will not accept IOS 16; Only up to IOS 15.8.5

Critique

PW does not save and frequently need to put in the PW. This is not an Apple issue. This is a PWR security issue.

Also, when the power went out, the backup battery did as well. No clear technical support or 800 number service on weekends? Really?

Blackstart

At this time no update significant. Waiting too long for a Good app, but Tesla app is better so far. The next time will give 0 star to PWRview. Oct 2 2025.

There is time to include the Blackstart Battery Status on the app. Like you included PV Link status recently , please include this gear. It is important and so crucial to know when It needs replacement. Imagine arriving in my house and I discover all PWRcell is shutted off for some reason, and I can not restart my System because Blackstart Battery is empty. How I will know that I needed replacement before? Thanks for your help.
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Fine…with flaws

Info is good. Interface is generally fine. Overall provides what I am interested in seeing. Frustration is with the tariff info entry. I guess the field doesn’t allow leading 0’s on a zip code because my 08085 zip shows as 8085. Can’t correct this on the app and then the rest of the data entry field fails. Asked to have it corrected through service and had no response…twice. Would be a better app if I could actually get it to reflect all of my service and usage info.
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My wishlist for this App

Need to be able to look at each Solar Panel and each PowerCell Battery pac. There was once an App that gave this info. But Generac stopped supporting this App. Generac can remote in and see these details, but we don’t see which piece of our system is potentially not working correctly or optimally.
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Buy back option

Can you fix the app so we can fix the rate of which the power company buys back from us….

Data refresh not working

I like the info the app provides when it’s working , but most of the time lately it is not loading much data, even after the latest update that was supposed to fix it. Update: After a couple of days with no data it has now been working as expected.

New Update Problems

Update: developer team fixed the problem! Revised my review. Thank you. - Update from last week has broken the app. Now requires a force quit of the app every time you want to check system activity.