Server issues and SMA lacking support
We installed a PV solar system in 2011 and invested in extra equipment for monitoring, including the SMA weather station, the SMA Webbox, and more. Ever since, SMA keeps discontinuing systems and retiring services. The full system monitoring we paid for about 15 years is pretty much useless now while it’s supposed to have a 30 year lifetime.
When you purchase a new PV system, think twice before investing in something that barely lasts 15 years. Sunny Webbox and the SMA monitoring is pretty much useless after 15 years at a time when it really matters.
When you purchase a new PV system, think twice before investing in something that barely lasts 15 years. Sunny Webbox and the SMA monitoring is pretty much useless after 15 years at a time when it really matters.
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Provides awesome real time information
Been a user for 8 years and this app is very reliable to say the least. Provides great system functionality!
App broken
App hasn’t worked for a while. Uninstalling and reinstalling doesn’t fix it. Just broken and the developers don’t seem to care or make much of an effort to fix
Doesn’t work (communication error)
Doesn’t work. More than a month. Unable to notify of problem. Don’t know what our solar system is doing, if it’s working, etc. Regretting going with this company. Poor communication, poor app, doesn’t notify you when on battery backup.
No data
It seems that the last update broke the connection for my system and I no longer get any data whatsoever.
