SMA Energy User Reviews

Customer Experience

Positive experience20.5% of reviews
Neutral10.3% of reviews
Negative experience69.2% of reviews

~ Based on 409 written reviews from the US App Store.

What users say

Is SMA Energy Safe?

SMA Energy appears mostly safe based on user ratings. AppsHunter Safety Score for SMA Energy is 74/100.

This assessment is based on 1,352 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.2% of ratings point to a safe experience
5.3% of ratings suggest some concerns
27.4% of ratings point to a risky experience

~ Based on 1,352 App Store ratings for SMA Energy.

Is SMA Energy Legit?

SMA Energy appears to be a legitimate app. AppsHunter Legitimacy Score for SMA Energy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

For a long time now, I’ve wanted to use the app to see how much generation I’m getting from my solar panels. It opens up, but it never shows me anything but the forecast so it’s just a guessing game not very useful.

App review

It doesn't really work.

Works

This app has taken over my original app that came with my Sunny boy inverter. Every time I open it, it has worked for me.
Although I do wish told me more Info.

Substandard App

App changes and suddenly I can’t sign on anymore .. no options .. left high and dry .. no way to contact .. no respect for client base

App

Rubbish support. Happy to receive payment for installation but no support when things go wrong.

No internet problem

Keeps dropping off the server. Status indicates connection OK green tick but does not give readings for today. All history readings are there and OK.

Ms.

Doesn’t show the consumption amount so can’t tell what’s the usage vs energy harvested.

Ned to improve

Need to improve all option monitoring and hardware side status

App not working!

Wish it would. I spent $7k on a new inverter.

App is terrible

Haven’t been able to get it to work for months. All it shows is my instant energy production no past history no data at all. The app for my car charger gives more detail about what my solar panels are producing than this worthless app does.

I love this app

I really love this app. I am rather a technophobe, and would have chosen a numerical readout of production on the inverter itself over "another app". However-- I quickly grew to absolutely love the app. It is so interesting to be able to see how much energy is being used at any given time. I have had moments in the evening when my panels were almost-- but not quite-- powering the house, and I went through turning off unused lights and got back to net generation! It is informative and beyond that-- fun! Very reinforcing.

It is also really great to be able to see the history. Here in hot and humid New Orleans, my panels produce a surplus in the winter that builds up credit (we have net metering) that can then be used in the summer to power air conditioning. The app allows me to see exactly how much of a surplus I have generated so I can predict whether the extra use will be covered by the winter credits.
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Server issues and SMA lacking support

We installed a PV solar system in 2011 and invested in extra equipment for monitoring, including the SMA weather station, the SMA Webbox, and more. Ever since, SMA keeps discontinuing systems and retiring services. The full system monitoring we paid for about 15 years is pretty much useless now while it’s supposed to have a 30 year lifetime.

When you purchase a new PV system, think twice before investing in something that barely lasts 15 years. Sunny Webbox and the SMA monitoring is pretty much useless after 15 years at a time when it really matters.
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Provides awesome real time information

Been a user for 8 years and this app is very reliable to say the least. Provides great system functionality!

App broken

App hasn’t worked for a while. Uninstalling and reinstalling doesn’t fix it. Just broken and the developers don’t seem to care or make much of an effort to fix

Doesn’t work (communication error)

Doesn’t work. More than a month. Unable to notify of problem. Don’t know what our solar system is doing, if it’s working, etc. Regretting going with this company. Poor communication, poor app, doesn’t notify you when on battery backup.

No data

It seems that the last update broke the connection for my system and I no longer get any data whatsoever.

Features removed

What happened to the total energy produced in the History screens? Lime by day, week, month, year or system total?

App is mot longer working

The app is no longer working and it state that( is not possible to access the servers. Please try again later)

I can access the data through the website but not in the app any more

Non functional

Never seems to be able to connect to remote servers.

Not working

Used this app for years & only need it for a few more days. No data is showing at all. Logged in to the website and nothing shows for last 3 years.

Update: We’ve added 10 more panels & 2 Tesla batteries now. App was working for installer but not me. Thanks to SMA for getting in touch to solve my issue. We’re not using SMA anymore.
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