SMA Service

SMA Service

by SMA Solar Technology AG

8 ratings
5 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 25, 2019
  • June 18, 2019

Features

SMA Service screenshot #1 for iPhone
SMA Service screenshot #2 for iPhone
SMA Service screenshot #3 for iPhone
SMA Service screenshot #4 for iPhone
SMA Service screenshot #5 for iPhone
SMA Service screenshot #6 for iPhone
SMA Service screenshot #7 for iPhone
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About

This utility app assists photovoltaic installers with system information, error analysis, and repair guidance. It offers offline functionality for troubleshooting and component replacement, along with easy access to documentation and contact information.

Error code analysis with repair recommendations
Step-by-step visual repair instructions
Offline access to functions
Product documentation viewer
One-click contact center access
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What's New in SMA Service

1.5

June 18, 2019

- Support of additional inverter models in the failure analysis area - More repair instructions - Simpler change of language and region - Updated documentation - Bugfixes and text corrections

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User reviews

Limited functionality, slow, ancient, useless waste of time

This app is super slow and has almost no functionality. Only one of the the views shown in the app description loads. The remainder pretend to load with gray animation, but after 10 minutes… nothing.

If there were apps back in the 1900s, I would say this one hasn’t been updated since then.

Don’t buy !

Worst costumer service, will not honor warranty, will not return emails, they put the blame on everything except their distinctive product

Could be great.

This app is a great concept. What information it has is very well presented. Unfortunately, I rarely find the error message I need in its listing. The error message database is sorely lacking. Also, it has not been updated in 2 years! There is nothing for the newer Core1 (STP XX-US-41) series inverter.
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Stuck in the Service Agreement

Totally useless. Initially opens to the service agreement, but doesn’t scroll down. Presumably, I should scroll down to a button that says “agree” upon which I can use the app. No such luck.

I’m no software engineer but it strikes me as pretty reasonable to expect such a simple feature would be pretty seamless.
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A good start

Finally what the field needs! Nice work so far SMA - please keep adding links to Tech Tip videos, Manuals, Svc call-in number.
Ideas - add short 1min mini guides, add a “chat” function to chat direct with SMA Support, etc

Developer apps

FAQ

Does SMA Service have ads?

The provided data does not specify if SMA Service contains advertisements. It is listed as a free application.

What is the user rating for SMA Service?

SMA Service has a rating of 2.8 stars based on 8 user ratings.

Can SMA Service be used offline?

Yes, the error analysis and repair functions of SMA Service are available offline, allowing for troubleshooting and component replacement without an internet connection.

What devices support SMA Service?

SMA Service is supported on iPhone, iPad, and iPod devices.

How often is SMA Service updated?

The latest version of SMA Service is 1.5, last updated on June 18, 2019. This indicates infrequent updates.

What is the age rating for SMA Service?

SMA Service has an age rating of 4+, making it suitable for a wide range of users.

How can I contact support through SMA Service?

SMA Service provides one-click access to the telephone number of your local contact center, allowing for quick communication with SMA support.

Where can I find documentation in SMA Service?

The Documentation section of SMA Service allows you to view available documentation for the SMA product portfolio by entering the product family. You can also download documents for offline access.