Archived App (Last seen on 21 Jan 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app provides augmented reality workflows for technical support and maintenance. It enables step-by-step instructions, remote collaboration with AR annotations, and documentation of support cases. The goal is to increase efficiency and reduce travel time and costs.
What's New in SMA Remote
16.0.0
December 1, 2024
- Next-Gen Communication: Our new call interface makes mobile communication via smartphones and tablets better than ever before. - Enhanced Case Creation: External users, such as customers, can now create cases with photos and videos. - Digital Handwritten Signatures: Maintenance, inspections, and service tasks can now be completed with a digital handwritten signature. - Optimized Chats: The new chat features offer improved organization and a practical search function.
MoreDeveloper apps
FAQ
What is SMA Remote used for?
SMA Remote provides augmented reality workflows for technical support and maintenance. It enables structured, step-by-step instructions and remote collaboration with AR annotations to resolve issues without direct physical presence.
Can I use SMA Remote without installing it?
Yes, guest users can join sessions with one click via a link in their mobile browser without needing to install the SMA Remote app first.
Does SMA Remote support multiple users?
Yes, SMA Remote offers full-HD multi-user video calls with augmented reality annotations, shared pointers, and continuous zoom for effective visual interaction among participants.
How does SMA Remote help with documentation?
The app allows for the documentation of remote support cases, including checklists, comments, screenshots, and video recordings, to create a comprehensive record of the assistance provided.
Is SMA Remote available on multiple devices?
SMA Remote is supported on iPhones and iPads, making it accessible for a wide range of mobile users in technical roles.
How often is SMA Remote updated?
The latest version of SMA Remote is 16.0.0, which was last updated on December 1, 2024. This indicates regular updates to improve functionality and reliability.
What is the user rating for SMA Remote?
SMA Remote has a high user rating of 5.0 stars based on 1 rating, suggesting a very positive user experience among its current users.
Does SMA Remote have ads?
No, SMA Remote does not contain advertisements. It is a free application that focuses on providing its core functionalities without interruptions.
