Care Giver
I have been using Friends and Family for approximately 3 years and would highly recommend them to anyone. The leaders are extremely helpful. I had the opportunity to change to a different company this summer for more money but refused because good service is hard to find these days.
Archaic software at least 15 years out of date
The list of why this software does not meet any kind of modern standards is beyond my ability to list so many points here. If that’s all that’s out there for home healthcare, then so be it, but that would make it a sad state of affairs.
From user interface to extreme limitations in notification scheduling overlaps, yikes.
From user interface to extreme limitations in notification scheduling overlaps, yikes.
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Family of the patient
It would be nice if there was a way to message the office instead of calling in. Also feedback for Angel's visitors isn't updated to the current date, mine shows nothing after June.
Direct Care Worker
I have been using Generations app for about 4 months. It’s great! I use it to log in/out of my shifts; I see my schedule, messages, notifications. I see and able to bid on available shifts, read and write care notes. It’s all in the one app! Not having to go to different sites to sign and then another to see care notes it’s very convenient and centralized. I’ve had no issues or problems with app. It’s never frozen or not available. Great for all work related activities.
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buggy and slow
buggy and slow
