Generations Homecare System User Reviews

Customer Experience

Positive experience61.6% of reviews
Neutral10.5% of reviews
Negative experience27.9% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is Generations Homecare System Safe?

Generations Homecare System appears safe based on user ratings. AppsHunter Safety Score for Generations Homecare System is 90/100.

This assessment is based on 1,618 user ratings, with an App Store average of 4.5/5.

Safety Analysis

90.5% of ratings point to a safe experience
4.8% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 1,618 App Store ratings for Generations Homecare System.

Is Generations Homecare System Legit?

Generations Homecare System appears to be a legitimate app. AppsHunter Legitimacy Score for Generations Homecare System is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

buggy and slow

buggy and slow

Okay, but not great

My mom is in a memory care facility and we have hired a company for supplemental care that uses the Connections app. From the end-user standpoint, this app is almost worthless. The only thing of import I am allowed to see is the caregiver schedule. There are no notes available on the shift they are there for, nor is there any way to contact the caregivers who are currently with my mother.
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Prompts make it easy to use

I have liked using the app to chart on my clients in home health. The automatic alerts are great in case you forget to log in or log out. It makes forgetting to complete charting impossible. Would highly recvomend for any and all healthcare charting whether it’s home health or facility based.

Hours added

It’s a decent app, but it needs to have a tally every day of hours worked or at the end of the week say you worked 27.5 hours or 40 hours. Instead of having to add everything up at the end, which some people like me are bad at math.

Navigate with Ease

App is easy to navigate, well labeled so you know where to go intuitively. A nice complement to documenting requirements blended with time keeping and schedule keeping

Functionality

You cannot upload documents or see who is working with you or whom your greeting upon arrival cannot updatecareplan

SLOW APP

App freezes up too much and acts to slow & most times while im on the app it’ll just log me right out !! im not the only one from my job having this issue. & sometimes because of the glitches it erases my saved log in information.

Not the best home care app

This app works when it wants to. It freezes, and has to be deleted and reinstalled daily. The GPS is not accurate, it needs a complete update and all the bugs worked out. Our jobs as care givers is tough enough, we need an app that works.

Somewhat Beginner

I fined it easy enough to use. Carenotes are fairly easy.

Caregiver

Great app very helpful

Caregiver

Good apps

Payment info

Why do I need to add payment info? I don’t want my cc on all of my accounts.

Beginner User

I have only been using Generations for about a week so I can only say what my experience has been in that short time. Overall, I think it is fairly easy to use. It gives me what I need to know about a client (as long as his/her information is entered) before I see the client. It tells me what tasks I need to be doing with each client. I like being able to log in and out with my phone. Maybe there are more things this app could do, but from what little experience I have had with it, I don’t know what else would be helpful. It seems to cover the basics of what I and my supervisor need. I had it go offline this morning when I tried to log out but I either refreshed it or went out of it and came back into it and it went back online. My phone indicated full internet which is way more than I get at home most of the time. That’s the only issue I’ve had and that may have more to do with my phone than the app. I really like it. It’s easy, convenient and doesn’t take long to use. This is far better and easier to use than EPIC was for hospital professional note documentation was when I was a registered dietitian. I like simple and easy. EPIC was neither simple or easy.
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ANNOYING

This app crashes more than anything. EVERYSINGLEGDAY! Logs you when trying to chart. Then has the audacity to keep asking for a rating. Now you have one. If I could give ZERO stars I would..more than once!!

Feedback

App crashes at times, or says i need to have sky in view to login or out.
Would like to see an updated with face ID

This is good except the maps

I’m going to a clients house. It takes you the longest way. Maps.

I like this app.

I like this app because it’s easy to navigate.

Update review

App is up to date/ love the touches of keeping clean slate on features inside the app with no in app purpose for my phone type.
Thank you again

Login won’t save

Just got the app days ago. Chose option to stay logged in, however every time I go into the app I STILL have to manually enter my password. It isn’t saving my password but it saves my email. Is this normal?

Work on reminders

Doesn’t send you reminders of missed signatures and clock outs. WiFi was fine but app crashes, freezes or pages load but didn’t respond. Make buttons for submitting or cancelling signatures further apart. I hit cancel but it submitted the signature anyway. Make it an option not to get double messages from app and personal email. I don’t want all these messages.

Since I lost pay due to this dropped to one star.
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