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eRSP Mobile Connect

eRSP Mobile Connect

by Kaleida Systems, Inc

186 ratings
54 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • February 16, 2017
  • June 29, 2026

Developer

Kaleida Systems, Inc
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eRSP Mobile Connect screenshot #1 for iPhone
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eRSP Mobile Connect screenshot #5 for iPhone
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ipad
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About

Manage home care services on the go with this mobile application. Caregivers can view assignments, record notes, capture signatures, and utilize GPS clocking. It offers real-time notifications and direct communication features for seamless operations.

✓View assignments
✓Enter notes and activities
✓Capture signatures
✓GPS mobile clocking
✓Real-time message center
✓Respond to broadcasts
✓Telephony late alerts
Show original description

What users say

Summarized from real user reviews of eRSP Mobile Connect. Based on 186 reviews and a 2.8/5 average, it highlights the 4 positives and 20 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to view information
  • 👍Convenient for job details
  • 👍Positive feedback on new updates (occasional)
  • 👍Good for viewing shifts and broadcasts

Negative things

  • 🐛Frequent logouts
  • 🐛Slow loading times
  • 🐛GPS issues (finding location, timing in/out)
  • 🐛Login difficulties (multiple verifications, password required every time)
  • 🐛App crashes/closes unexpectedly
  • 🐛Offline errors
  • 🐛Inconsistent performance after updates
  • 🐛No horizontal support for iPad
  • 🐛Keyboard issues (no return key)
  • 🐛Data loss (notes, agenda)
  • 🐛Inability to print check stubs
  • 🐛Poor support/unresponsive company
  • 🐛App not working on iPad
  • 🐛Privacy concerns (24/7 location monitoring)
  • 🐛Inability to clock in/out
  • 🐛Does not work for clients/administrators only
  • 🐛GPS denied errors
  • 🐛Site address errors
  • 🐛One-dimensional functionality
  • 🐛Incomplete app for client access
See all reviews

What's New in eRSP Mobile Connect

6.12.0

June 29, 2026

bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Frustrating waste of time

This app is a joke logs me out gps takes forever and can’t find me so no can time in or out. It was running great till update then boom, drama, drama.
Fix it.
Oppinianated 1Oppinianated 1

They fixed it

Yay back to being awesome. No log in issues
123catsarecool123catsarecool

The update just made it difficult/longer to log on

My employer uses this app for employees to clock in/out and with the last update just made it difficult/longer to log in. It logs you & have to go through 3 verifications now. Fix it please!!!!
Unhappy_app userUnhappy_app user

logs me out

It keeps logging me out of the app even though I have the ‘stay logged in’ option toggled on
Vanessa0897Vanessa0897

Awful

You have to log in every time you get on the app. Their last update screwed everything up. It is slow. Just a pain to deal with.
123catsarecool123catsarecool
See 49 more reviews

User experience

🐞

Reported Bugs

25 issues

App logs users out frequently

Bug

GPS takes a long time to find location or fails to find it

Bug

App requires multiple verifications to log in

Bug

App requires password entry every time

Bug

App crashes or closes unexpectedly, especially when clicking on client names

Bug

App shows 'offline' or fails to load

Bug

Updates cause performance issues and bugs

Bug

iPad version lacks horizontal support and keyboard functionality

Bug

Keyboard lacks a return key

Bug

Notes and care notes lose information when going back

Bug

Agenda data is lost

Bug

Unable to print check stubs

Bug

Company support is unresponsive or unhelpful

Bug

App does not work on iPad

Bug

Location services are monitored 24/7, even when app is closed

Bug

Unable to clock in or out

Bug

GPS location denied errors

Bug

Site address errors ('site not found')

Bug

Calendar fails to load

Bug

Assignments not showing

Bug

App closes when clicking on a patient's name

Bug

App asks for eRSP site address

Bug

App kicks users out when selecting a client

Bug

App does not rotate on iPad

Bug

App shows 'service unavailable'

Bug
✨

Requested Features

11 requests

Fix the password bug/require login every time

Feature

Improve GPS functionality

Feature

Allow Face ID login

Feature

Add a help section for forgotten logins

Feature

Enable horizontal mode for iPad with keyboard

Feature

Add a feature to see missed activities/clients

Feature

Improve the hours worked calculation section

Feature

Allow clients to use the app

Feature

Add a client portal

Feature

Allow printing of check stubs

Feature

Improve app rotation on iPad

Feature

FAQ

What does eRSP Mobile Connect do?

eRSP Mobile Connect is a mobile application designed for home care agencies. It allows caregivers to manage their assignments, record client visit details, capture signatures, and utilize GPS-enabled clocking for accurate time tracking. The app also facilitates communication through a real-time message center and provides instant alerts.

What are the key features for caregivers?

Caregivers can view their daily assignments, enter detailed notes and activities performed during visits, capture client signatures for service confirmation, and use GPS-based mobile clocking. They also benefit from a real-time message center for instant notifications and can respond to broadcasts and resolve alerts directly within the app.

Is eRSP Mobile Connect free to use?

The provided information indicates that the app has no in-app purchases or ads, suggesting it is likely a companion app to a larger eRSP software solution. While the app itself may be free to download and use, access to its full functionality is typically tied to a subscription or license for the eRSP cloud-based platform.

What types of home care services does this app support?

This application is tailored for various home care service types, including Companion Care, Special Needs care, Assisted Living services, and Skilled Care. Its features are designed to be flexible and adaptable to the specific needs of these different care settings.

How does the mobile clocking feature work?

The mobile clocking feature utilizes GPS to accurately track caregiver arrival and departure times. It incorporates distance accuracy and a tolerance map to ensure reliable data. This helps agencies maintain precise records of service delivery for billing and payroll purposes.