Therap vs eRSP Mobile Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Therap
This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.
- HIPAA-compliant documentation
- Shift and progress notes submission
- Service data collection
- GPS tracking for proof of service
- Electronic signatures
- Staff password reset
- Scheduling and EVV access
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** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery
eRSP Mobile Connect
Manage home care services on the go with this mobile application. Caregivers can view assignments, record notes, capture signatures, and utilize GPS clocking. It offers real-time notifications and direct communication features for seamless operations.
- View assignments
- Enter notes and activities
- Capture signatures
- GPS mobile clocking
- Real-time message center
- Respond to broadcasts
- Telephony late alerts
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Stay Connected with eRSP! eRSP is the industry leading, cloud-based, home care software featuring client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Service. With our new app Mobile Connect, stay connected on the go. - Caregivers can view assignments, enter notes and activities, capture signatures and view attachments. - Mobile Clocking with GPS distance, accuracy, and a tolerance map. - Integrated Message Center with real time notifications. - Caregivers can respond to broadcasts immediately. - Receive telephony late alerts instantly. - Resolve alerts and call clients or caregivers directly from the app. Mobile Connect - Connected to your business.
Screenshots
Verdict
The clearest difference is review sentiment: Therap at 50% against eRSP Mobile Connect's 13%. Therap also leads on rating (3.3 vs 2.8) and monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Therap holds the better App Store score, 3.3 against 2.8. Both are backed by a comparable volume of ratings — 463 and 194 respectively. Written reviews point the same way: 50% of Therap's written reviews are positive against 13% of eRSP Mobile Connect's.
Therap ships an update every 3 weeks, eRSP Mobile Connect every 5 weeks. The most recent releases landed on November 7, 2026 and November 6, 2026 respectively.
| Parameter | Therap | eRSP Mobile Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (463 ratings) — better | 2.8 (194 ratings) |
| Positive reviews | 49.7% of reviews — better | 13.0% of reviews |
| Number of ratings | 463 — better | 194 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 58 MB | 47 MB |
| Age rating | 17+ | 4+ |
| Developer | Therap Services, LLC | Kaleida Systems, Inc |
Customer experience
Therap
eRSP Mobile Connect
User reviews
Therap
From 463 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient for on-the-go documentation
- 🚀 Reliable and functional
- 👍 Helpful for remote staff
- 👍 User-friendly interface
Room to improve
- 🐛 Buggy and glitchy
- 🕰️ Slow performance and lagging
- 🔒 Login and password issues
- 🔄 Frequent updates and downtime
- 🤔 Limited functionality compared to website
eRSP Mobile Connect
From 194 App Store ratingsWhat we love
- 👍 Easy to view information
- 👍 Convenient for job details
- 👍 Positive feedback on new updates (occasional)
- 👍 Good for viewing shifts and broadcasts
Room to improve
- 🐛 Frequent logouts
- 🐛 Slow loading times
- 🐛 GPS issues (finding location, timing in/out)
- 🐛 Login difficulties (multiple verifications, password required every time)
- 🐛 App crashes/closes unexpectedly
Bugs and requests
Therap
Reported bugs
5 issues- Login failures and account lockouts
- Inability to submit signatures
- Jumbled or missing data entry
- Incorrect location detection for clock-in/out
- Crashes and freezes during use
Requested features
5 requests- Edit ISP data from the app
- Add time tracking and alerts
- Integrate biometric login
- Improve syncing and offline capabilities
- Allow viewing of attachments and notifications
eRSP Mobile Connect
Reported bugs
25 issues- App logs users out frequently
- GPS takes a long time to find location or fails to find it
- App requires multiple verifications to log in
- App requires password entry every time
- App crashes or closes unexpectedly, especially when clicking on client names
Show 20 moreShow fewer
- App shows 'offline' or fails to load
- Updates cause performance issues and bugs
- iPad version lacks horizontal support and keyboard functionality
- Keyboard lacks a return key
- Notes and care notes lose information when going back
- Agenda data is lost
- Unable to print check stubs
- Company support is unresponsive or unhelpful
- App does not work on iPad
- Location services are monitored 24/7, even when app is closed
- Unable to clock in or out
- GPS location denied errors
- Site address errors ('site not found')
- Calendar fails to load
- Assignments not showing
- App closes when clicking on a patient's name
- App asks for eRSP site address
- App kicks users out when selecting a client
- App does not rotate on iPad
- App shows 'service unavailable'
Requested features
11 requests- Fix the password bug/require login every time
- Improve GPS functionality
- Allow Face ID login
- Add a help section for forgotten logins
- Enable horizontal mode for iPad with keyboard
Show 6 moreShow fewer
- Add a feature to see missed activities/clients
- Improve the hours worked calculation section
- Allow clients to use the app
- Add a client portal
- Allow printing of check stubs
- Improve app rotation on iPad
In-app purchases
Therap
No in-app purchases
eRSP Mobile Connect
No in-app purchases
Questions
Is Therap free?
Is eRSP Mobile Connect free?
Which has better reviews, Therap or eRSP Mobile Connect?
Do Therap or eRSP Mobile Connect have ads?
Which is updated more often, Therap or eRSP Mobile Connect?
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