1. Home
  2. 💰 Finance
  3. GenFed Financial
GenFed Financial

GenFed Financial

by GenFed Financial Credit Union

730 ratings
21 reviews
💼 Business
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
June 24, 2018
Updated
July 27, 2023

Features

Developer

GenFed Financial Credit Union
✨Promote your app ✨
GenFed Financial screenshot #1 for iPhone
GenFed Financial screenshot #2 for iPhone
GenFed Financial screenshot #3 for iPhone
📌Ready
Reviews summary↘︎
⭐21
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your finances conveniently with this app. It offers features like checking balances, depositing checks remotely, transferring funds, and applying for loans. Enhanced security and personalized account management tools are also available.

✓Check account balances
✓Remote check deposit
✓Money transfers
✓Apply for loans
✓Bill payment
✓Enhanced security
✓Fingerprint login
Show original description

What users say about GenFed Financial

Reviews of GenFed Financial are mixed: the Finance app is rated 4.8/5 from 730 App Store ratings. What users like most: easy-to-use mobile interface, comprehensive banking features (transfers, bill pay, check deposit). Top complaints: frequent login errors and 'bad request' messages, face recognition authentication stops working. Summarized from real user reviews.

Positive things

  • 👍Easy-to-use mobile interface
  • 🚀Comprehensive banking features (transfers, bill pay, check deposit)
  • 😊Helpful and friendly staff at branches
  • 🔐Convenient biometric login (face recognition)
  • ⏰Accessible 24/7 from any location
  • 📱Reliable app performance
  • 💳Multiple account management capabilities

Negative things

  • 🐛Frequent login errors and 'bad request' messages
  • 🐛Face recognition authentication stops working
  • ❌Missing Zelle or similar peer-to-peer payment option
  • 📉Declining customer service quality
  • 🐛Pending transactions not displaying in app
  • 🐛App incompatibility with certain iOS versions
  • ⚠️Limited functionality for basic needs
See all reviews

What's New in GenFed Financial

9.11.0

July 27, 2023

Enhanced UI and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

I like them

They are the greatest credit union around
JJobowoatoe

Mostly Great

GenFed’s app has many of the same features as a bank. The one thing that I need and they don’t have is Zelle or similar cash transfer option. Other than that, I love the app.
MMSmith0626

Navigating

Mobile app is great at navigating and seeing things very easily.
Fflanny330

Credit Union

Excellent app and Credit Union!
DDoran5Fam

Customer service is gone

Customer service was good but now it’s terrible.
SGst bernard guy
See 16 more reviews

Developer apps

GenFed Cards
GenFed Cards

by GenFed Financial Credit Union

💰 Finance

(7)

Free
GenFed Financial CU
GenFed Financial CU

by GenFed Financial Credit Union

💰 Finance

(1.6K)

Free
See developer apps

User experience

🐞

Reported Bugs

8 issues

App crashes or fails to open on iOS 14.3 and later

Bug

Request timeout errors preventing account access

Bug

Bad request errors on login

Bug

Face recognition authentication failures requiring password re-entry

Bug

Broken Facebook and Instagram social media links

Bug

Redundant sign-up process with excessive information entry

Bug

Pending transactions not appearing in transaction history

Bug

Registration failures

Bug
✨

Requested Features

3 requests

Zelle or similar cash transfer option

Feature

Real-time account balance display with each transaction

Feature

Check balance feature without login

Feature

FAQ

What can I do with the GenFed Financial app?

The app allows you to perform a wide range of banking tasks, including checking account balances, remotely depositing checks, transferring money between accounts, paying bills, and applying for loans. You can also manage your accounts by renaming, hiding, or reordering them, and set up alerts for important notifications.

Is the GenFed Financial app secure?

Yes, the app features enhanced security measures, including fingerprint login, to protect your financial information. You can also securely message GenFed directly through the app and reset your username or password if needed.

How do I open a new account or apply for a loan?

You can open a new account or apply for a loan directly through the app. The application process is integrated, allowing you to manage these financial steps conveniently from your mobile device.

Can I manage my statements and checks through the app?

Yes, you can view your statements and request a check withdrawal directly from the app. Additionally, you can issue a stop payment on checks and reorder personal checks if necessary.

Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is a complimentary service for users.