Good customer service
After my previous comment about the predatory payment methods, I received a refund and an apology for the bug. Pleased with the customer service.
Predatory payment method
Was unable to cancel my subscription so I’m stuck paying for a year that I did not want. When I attempted to cancel, the buttons looked like they would work, but they did not do anything.
Response from developer
We're sorry, and thank you for telling us. You're right: in the Mac version, the Manage in App Store button in Settings didn't open anything. That was our bug, and the next update fixes it. To cancel now on a Mac, open the App Store app, click your name, choose Account Settings, then Manage next to Subscriptions. On iPhone or iPad, open Settings, tap your name, then Subscriptions. We'd also like to make this right: email us at support@genogramcreator.com and we'll help you get a refund.
