A melhor IA até o momento
Uso indevido os créditos
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安かろう悪かろう
When AI Video Production Becomes a Credit Trap
The biggest problem is not the price. I am perfectly willing to pay for professional video production. The problem is paying credits for a finished product and then discovering that the product was not delivered properly.
I have had videos where the audio and visuals were not synchronized correctly. I have had completed videos that I could not download. When I asked Genspark to correct problems with work I had already paid credits to generate, I was then asked to spend additional credits.
That is unacceptable.
My latest experience was even worse. I requested a professional video and Genspark produced a 7-minute-and-33-second video filled with generic bubble-style animation that had almost nothing to do with the subject being discussed, while the narration was covering something completely different. The disconnect between what I was hearing and what I was watching made the video practically useless.
This wasn’t a minor creative disagreement. The visuals simply did not support the narration.
And once again, after paying for the generation, the process of getting problems corrected or simply getting a usable downloadable product risks consuming even more credits.
At that point, the credit system starts to feel like a trap: pay to generate, discover a production defect, then potentially pay again just to receive what should have been delivered correctly the first time.
I am not asking Genspark to work for free. I am asking them to stand behind the product customers already paid for.
If a customer changes the script, requests a new creative direction, or asks for additional work, charging additional credits is completely reasonable.
But if the video has synchronization problems, irrelevant visuals, rendering defects, or cannot be downloaded, correcting those defects should not require the customer to purchase the production again.
Genspark has impressive technology and is capable of producing beautiful videos. That actually makes this experience more disappointing. A company with this level of technology needs better quality control, reliable downloads, and a fair correction policy.
Until that changes, I would be extremely cautious about using Genspark for serious professional video production—especially when each failed attempt can become another expensive credit charge.
Service client
I LOVE
年間40,000円のプラスプランに加入しましたが、三日間でクレジットを使い切ってしまいました。が
しかも、19日にクレジット復活を確認したのち、「バックグラウンドで作業していますか?」の答えに対して、「いいえバックグラウンドでは作業していません。」との答えが、数日たって、6000クレジット、また数日開けて確認すると0クレジットでした。
これは何かの詐欺ではないかと感じました。
消費者庁か何かに問い合わせをしようかとも思っています。
サポート体制が不明瞭で、不親切です。
Gensparkはディープリサーチした後の成果物がとっても気に入っているのですが、本当にお金に余裕がある人にお勧めします。
*追伸になります。
何の不具合だったのか、上記のクレジットの消耗は解消されています。

