Love this place
Fantastic fish and fun!
App is broken
Response from developer
Thank you for letting us know, and we’re really sorry for the frustration you experienced. That definitely wasn’t the experience we want anyone to have (even if the sea lion is pretty cute). This issue was caused by a login bug that has now been resolved in our latest app update. Please make sure you’re running the most recent version of the Georgia Aquarium app, then log in again — everything should work smoothly now. If you continue to have any trouble, our team would be happy to help at hello@georgiaaquarium.org so we can get you back to exploring without interruption. Thank you for your patience, and we hope to see you back in the app soon!
Broken functionality
Response from developer
Hi there — thank you for your feedback, and we’re sorry you ran into this issue after logging in. That “oops” error was caused by a login bug that has since been resolved. Please update to the latest version of the Georgia Aquarium app and try logging in again. If you continue to experience any trouble, our team is happy to help at hello@georgiaaquarium.org so we can get things swimming smoothly again. Thank you for your patience, and we appreciate you taking the time to share your experience!
App is really buggy
Response from developer
Hi there — thank you for sharing this, and we’re really sorry for the frustration you experienced. That’s definitely not the experience we want for our pass holders. The “oops” screen you encountered was related to a recent app bug that has now been resolved. Please update to the latest version of the Georgia Aquarium app and try again — the issue should no longer occur. If you’re still having trouble accessing your pass or reservation, please reach out to us at hello@georgiaaquarium.org, and our team will be happy to help right away. We truly appreciate your patience and are so glad you chose to become an Aqua Pass holder. We look forward to welcoming you soon!
