TOOK MONEY NO BREEZE CARD!!!
this new app is disgustingly bad. i can’t believe yall changed from a functional app to one that you can’t even use. like many others, i purchased the card and paid for fare thinking it would be available immediately. you guys are false advertising talking about a digital card that you can’t even use. those of us who tapped to paid through our phone now have to wait to even receive a card. marta is so behind in terms of service and this is why atlanta is not getting anywhere. shame on yall for being so bad in a area that is crucial to so many.
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Horrible update
This seems like a information and money grab. I have to register to get a breeze card. I have to order a breeze card to use the app. Once I ordered the breeze card I can’t get the information for my breeze card until it’s mailed to my house. What is the point of having a virtual card if I still have to pay for a physical card and wait for that card to use the app?
Overall I wish we could go back to the last app. It was way more useful than whatever this is.
Overall I wish we could go back to the last app. It was way more useful than whatever this is.
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Unauthorized Charges
Woke up to find $300 missing from my bank account because the app decided to charge me for a 30 day pass ($95) three times and I’m not even on autopay or anything. The time stamps showed that it charged me again every two minutes. I’m so glad that I paid all my bills early this time otherwise that really could have screwed me over. Gonna contact customer service as soon as they open and try to get a refund even though their policies say no refunds. I really don’t have time to be filling lawsuits 🤦🏾♀️
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Just Not Well Planned
So… this is awful you can’t even see a map, they fail to tell you when you add a card that it would be sent in the mail like people don’t use this everyday…
Live maps on the old apps hardly work, updates don’t work, this is ridiculous. Why not launch the app with all the features on the old app…
Live maps on the old apps hardly work, updates don’t work, this is ridiculous. Why not launch the app with all the features on the old app…
Difficult iPhone login (May 2026)
Adding a new card requires you to sign in with a new MARTA account (so, not with old credentials from Breeze 2.0 etc.). Annoying, but not the end of the world.
The main beef I have with this blessed app—it was near impossible to sign in on my iPhone (not sure if it was OS-specific, that is why I mention it).
Every time I tried to enter my email or password, the UI automatically maximized the screen (annoying, and exponentially adds to annoyance level when you have to re-attempt so many times).
When I try to enter my password (either via Autofill, Password feature, or just typing it in), the login page auto-refreshes/redirects to the original "Better Breeze" website home page. My internet connection was not interrupted, so it wasn't that, either.
What finally worked—pasting in my password very carefully and QUICKLY pressing "sign in" before it refreshed on me. Like I said, if I pulled up Autofill or the Passwords feature, the screen would go away.
An aside... I'm sorry, but consequentially, I am very tired of seeing the two "model" MARTA riders on that d**n home page screen now because I associate them with the compounding frustration I had with signing in... so that I can finally link a new MARTA card to my new account in this new app.
Another aside... Better Breeze my a**. The only thing better is the new trains, and when the fare was free because the new gates were still in transition.
The main beef I have with this blessed app—it was near impossible to sign in on my iPhone (not sure if it was OS-specific, that is why I mention it).
Every time I tried to enter my email or password, the UI automatically maximized the screen (annoying, and exponentially adds to annoyance level when you have to re-attempt so many times).
When I try to enter my password (either via Autofill, Password feature, or just typing it in), the login page auto-refreshes/redirects to the original "Better Breeze" website home page. My internet connection was not interrupted, so it wasn't that, either.
What finally worked—pasting in my password very carefully and QUICKLY pressing "sign in" before it refreshed on me. Like I said, if I pulled up Autofill or the Passwords feature, the screen would go away.
An aside... I'm sorry, but consequentially, I am very tired of seeing the two "model" MARTA riders on that d**n home page screen now because I associate them with the compounding frustration I had with signing in... so that I can finally link a new MARTA card to my new account in this new app.
Another aside... Better Breeze my a**. The only thing better is the new trains, and when the fare was free because the new gates were still in transition.
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