Gerald User Reviews
Customer Experience
~ Based on 3,998 written reviews from the US App Store.
What users say
Summarized from real user reviews of Gerald. Based on 29K reviews and a 4.4/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 💯Excellent customer service
- 🚀Convenient overdraft protection
- 🤝Helpful support team
Negative things
- ⏱️Slow processing times for advances
- 🔒Concerns about account security
- 💰Expensive subscription fees
- 🤯Confusing and misleading app features
Is Gerald Safe?
Gerald - Cash Advance appears safe based on user ratings. AppsHunter Safety Score for Gerald is 88/100.
This assessment is based on 28,995 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 28,831 App Store ratings for Gerald.
Is Gerald Legit?
Gerald - Cash Advance appears to be a legitimate app. AppsHunter Legitimacy Score for Gerald is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Mark has assisted me in a timely fashion in regards to reactivating my account. I am excited to be able to work with this company from the exceptional customer service he provided !
Their service is great with lots of options! Advances definitely help when needed. Stephanie has always been a great help !
Stephanie was very kind when assisting me!
This is a great app and the customer support I’ve received from Stephanie has been top notch!
This is app is very reliable and easy to navigate. No credit check is needed and you’re able to receive your cash fast! The verification process was simple and quick. Thank you Gerald!!!
Love this app and how responsive and professional they are
Mark was the best he took care of my problem speedy fast! Gerald is the best cash advance app
Friendly customer service Mark was such a wonderful person helping me with my issue
Jonas did great on helping me with my requests.
They did an amazing job and were fast response
mark has been very helpful to me!
This is a great app for emergency cash advances and Mark is a great help! Definitely will keep using! I haven’t had any issues with getting deliveries from the corner store either! It’s great!
rod is great help!
Rod have good customer skills
Jonas was very helpful resolving my issue in a timely manner. 10/10!
Great service from Rod!!
Jonas was very helpful when I had questions about one of my shipment deliveries. Instead of just saying it’s on the way or due to arrive this day she also gave me the tracking information so that I could track this myself and we ended up finding out it was delivered on my back porch not the front pose h with other packages. She did a wonderful job and I’m glad she was there to help!
Show more
Rod helped me out with a concern I had great customer service I definitely recommend using this definitely a big help using this app
Awesome customer service
Excellent customer service
