Gerald User Reviews

Customer Experience

Positive experience88.9% of reviews
Neutral1.3% of reviews
Negative experience9.8% of reviews

~ Based on 4,249 written reviews from the US App Store.

What users say

Is Gerald Safe?

Gerald - Cash Advance appears safe based on user ratings. AppsHunter Safety Score for Gerald is 88/100.

This assessment is based on 29,821 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
13.0% of ratings point to a risky experience

~ Based on 29,821 App Store ratings for Gerald.

Is Gerald Legit?

Gerald - Cash Advance appears to be a legitimate app. AppsHunter Legitimacy Score for Gerald is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BEWARE! False Advertisement

You can only access $19 of the advance. The rest has to be used in their online store. It’s such a rip off.

Get a Cash Advance Elsewhere

One thing I’ll say about Gerald is their customer support is solid. They respond to questions quickly unlike Grid and other apps. With that said, this is not the place to get a cash advance. You’ll hear that you’re getting $85-$100, but most of that money will go to their online store and $10 shipping fees. In the end, you’re lucky to get $25 in your bank account. Gerald will claim it’s to avoid fees, but $10 shipping fees and expensive items defeats the purpose of that sentiment. Run for the hills. I’m sure there’s nice people at Gerald, but as a cash advance app, they get the grade of F-.
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Gerald Review

Nice app.

Updating information

Support helped me regain access to my account quickly and efficiently. Thanks

Mark

The free transfer cash advance is awesome!

I

Markell great

Thank you !

Helped me quick and easy ! Customer support Caitlyn was super helpful !

Great customer service

Markfil was great and helpful. Requesting an advance was easy. I love the free cash advance transfers. Definitely recommend the Gerald app!

Stephanie

Did and amazing job!

Customer service is absolutely amazing

Jubelle at customer service is absolutely amazing helped me recover my account and extend my payment date when I had problems with my paycheck.

Customer

Stephanie was a great help.

Customer service

Stephanie is great person. She got what I ask for with no problems 😊

Communication

Quick and easy communication with Markfil.

Great helpers

Jubelle has been very responsive to me and my needs

Great customer service!

Stephanie provided great customer service and quick. I love this app, it helps out when I need it

Good Service

I needed assistance with a request and Jubelle assisted me right away

Great support!

Markfil helped me out a lot today! So understanding and patient with me, helped get everything I needed done and situated. Couldn’t do it without him!

Comes in handy.

I love this app and I love that I’m able to buy somethings I need using this app. Stephanie was very efficient and was able to help me.

Just A Shoutout

Markel was quick to respond and very polite and helpful.

Helpful

Stephanie gave me greatest customer service and helped me thru my situation