Gerald Reviews: Is It Legit?

Customer Experience

Positive experience89.3% of reviews
Neutral1.2% of reviews
Negative experience9.5% of reviews

~ Based on 5,024 written reviews from the US App Store.

What users say about Gerald

Is Gerald Safe?

Gerald - Instant Cash Advance appears safe based on user ratings. AppsHunter Safety Score for Gerald is 88/100.

This assessment is based on 33,308 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 33,249 App Store ratings for Gerald.

Is Gerald Legit?

Gerald - Instant Cash Advance appears to be a legitimate app. AppsHunter Legitimacy Score for Gerald is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

This app is very easy to navigate and Mark was a great help I love the free transfer fee as well

Getting help

Yeah im waiting on getting my new number changed and Markfil is helping do that. The faster this gets done the more id recommend this to friends

Great Customer Service

Mark helped me with my concern and made sure I knew exactly what to expect. Great customer service

Thanks

Thanks Mark love the free transfer cash advance

SCAM EVERY REVIEW HAS A NAME BECAUSE THAT’S THE ONLY WAY CUSTOMER SERVICE HELP YOU AFTER A REVIEW.

THE ONLY REASON IT HAD GOOD REVIEWS IS BECAUSE CUSTOMER SERVICE WON’T HELP YOU UNTIL YOU LEAVE ONE SCREENSHOT AND SEND IT TO THEM IN EMAIL. PRICES CHANGE IN ITEMS AS YOUR CLICK THEM AND SHIPPING US RIDICULOUS !!!

Support

Very friendly support staff

Review

Thank you Gerald for coming through during a very rough period in my life. And thank you Stephanie for being a big help in the process.

Thanks mark

5 estrellas

Gerald

Help me when I needed money. Mark has great customer service thank you

Jubelle

Great service

Great service!

Jubelle was so wonderful! Friendly fast and transparent!

Great Customer Service

Ed was awesome!

Gerald advance

Markfil is absolutely amazing he helped me out today with my repayment date

Updated account info

Stephie was great help fast and nice

Amazing App

Gerald is a great app to use! Has many selections in the store to choose from. The customer service is excellent and Mark who helped me is friendly and helpful.

Great job

Ed was very helpful in getting my request taken care of

Account reactivation

The team really helped out alot with reactivation they informed me really well of how long it was going to take and why it would take the time it wss all in all they were quick and i love that

Problem solved

I love this app an I would like to thank stephanie for helping me resolve my issues ❤️

Great help

Ed was great in helping me get my phone number updated when I got a new one so I could regain access to my account

Raemond was the best agent

He did his job letting me know info on my account and helped me get it back open